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Best Western Plaza Inn

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plaza Inn

Indoor pool, 2 outdoor pools, pool loungers
Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower) | Private kitchenette | Microwave, coffee/tea maker
Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi
Terrace/patio
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3755 Parkway, Pigeon Forge, TN, 37868
  • Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Old Mill
    ‪15 min walk‬
  • Patriot Park
    ‪2 min drive‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, River View

Standard Room, 1 King Bed, Jetted Tub, River View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Jetted Tub, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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The price is CHF 183
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About this property

Best Western Plaza Inn

Hotel with 2 outdoor swimming pools, steps from Dolly Parton's Stampede Dinner Attraction
Along with 2 outdoor pools, this smoke-free hotel has an indoor pool and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities and a 24-hour front desk.
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plaza Inn gets good marks from our customers. During your stay, you're just a quick walk from Dolly Parton's Stampede Dinner Attraction. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and 2 outdoor pools or soak in the 2 hot tubs
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Steps from Dolly Parton's Stampede Dinner Attraction and a 4-minute drive from LeConte Center at Pigeon Forge
Best Western Plaza Inn offers its guests 2 outdoor swimming pools and 2 hot tubs along with an indoor pool and a children's pool. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Best Western Plaza Inn also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Pigeon Forge hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Continental Cafe – This restaurant only serves breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Best Western Plaza Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 917 out of 1565 reviews" "
Rating 8 - Good. 438 out of 1565 reviews" "
Rating 6 - Okay. 145 out of 1565 reviews" "
Rating 4 - Poor. 40 out of 1565 reviews" "
Rating 2 - Terrible. 25 out of 1565 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

kathryn

Liked: Property conditions & facilities
I love all of the Best Westerns
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Roaches on the bed in room 122. Left immediately.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome as usual
We have stayed here multiple time, always great accommodations and service
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the room I stayed in was huge , much bigger than anticipated. Was able to see into another empty room as staff opened the door to clean and that room was more the size of a typical hotel room. Would definitely stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and our 1st year anniversary help grow our relationship.
Stayed 2 nights in Oct 2024

6/10 Okay

judy

Liked: Cleanliness
step back from best western
would not be my first choice again for a best western;;outdated; no place to plug cell phone cHarger cord ( USB)not a good river view to be had from room;; many other lackings;
Stayed 3 nights in Oct 2024

10/10 Excellent

MARCUS, MANSURA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They saved our trip. Very clean and nice breakfast. Will stay here again
Stayed 7 nights in Oct 2024

8/10 Good

Alejandra

Liked: Cleanliness, amenities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Floors in rooms needed cleaning. All n all very nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Cinnamon

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 1 year wedding anniversary
Stayed 3 nights in Oct 2024

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 2 nights in Oct 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Visal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient , 10 mins to Gatlinburg.
Stayed 1 night in Oct 2024

8/10 Good

Joey

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Stacy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast every morning. Nice indoor pool. Rooms are clean and comfy. Easy access to everything. Will stay again soon!
Stayed 4 nights in Oct 2024

10/10 Excellent

Terry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to Gatlinburg and Pigeon Forge dozens of times. I can't believe we overlooked this gem.
Stayed 1 night in Oct 2024

10/10 Excellent

Moloud, Cumming

Travelled with family, Travelled with partner
Liked: Amenities
Nice place ,we enjoyed our stay there
Stayed 1 night in Oct 2024

8/10 Good

Linda

Stayed 2 nights in Oct 2024

8/10 Good

Richard, Waterlooville

Travelled with family
Liked: Cleanliness, staff & service
This is more like a Motel than the other Best Western hotels we've stayed at. It is conveniently located for Great Smoky Mountains National Park and just a few minutes drive to the other Pigeon Forge attractions
Stayed 2 nights in Oct 2024

10/10 Excellent

Pravin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Tammy, Fairburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 1 night in Oct 2024