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Country Cascades Waterpark Resort

3.5 star property
VIP Access

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Photo gallery for Country Cascades Waterpark Resort

Honeymoon Single Room, 1 King Bed (Celebration Suite) | 1 bedroom, pillow-top beds, in-room safe, desk
Family Penthouse | View from room
Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV
Club Room | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Gym

Explore the area

Map
204 Sharon Dr, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪9 min walk‬
  • LeConte Center at Pigeon Forge
    ‪18 min walk‬
  • Titanic Museum
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | View from room

Family Room, Balcony, Mountain View

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature Room

Signature Room | 1 bedroom, pillow-top beds, in-room safe, desk

Signature Room

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bunk Bed

View all photos for Family Penthouse

Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV

Family Penthouse

  • 56 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite) | 1 bedroom, pillow-top beds, in-room safe, desk

Honeymoon Single Room, 1 King Bed (Celebration Suite)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Studio Suite

1 bedroom, pillow-top beds, in-room safe, desk

Family Studio Suite

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Sofa Bed

View all photos for Club Room

Club Room | 1 bedroom, pillow-top beds, in-room safe, desk

Club Room

  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Large Single Bunk Beds

View all photos for Family Room, Balcony, Poolside

Family Room, Balcony, Poolside | Balcony

Family Room, Balcony, Poolside

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About this property

Country Cascades Waterpark Resort

Family-friendly hotel with 2 restaurants and free water park access
This hotel features 2 restaurants, free water park access and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, 2 coffee shops/cafes and a snack bar/deli are on-site. Housekeeping is available on request.
Country Cascades Waterpark Resort offers 314 accommodations with a safe and designer toiletries. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Country Cascades Waterpark Resort's great location. During your stay, you're just a quick walk from Island at Pigeon Forge. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include 2 restaurants and 2 coffee shops/cafes
  • Full breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Amenities include convenience store, a gift shop and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the family-friendly amenities and the location
  • Just a 5-minute walk from The Comedy Barn Theater and 9 minutes on foot from Island at Pigeon Forge
There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. Public spaces have free WiFi. Country Cascades Waterpark Resort offers its guests a complimentary water park, a waterslide, and an indoor pool. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the family-friendly Country Cascades Waterpark Resort. Limited free parking is available on a first-come, first-served basis. A complete renovation of Country Cascades Waterpark Resort was completed in January 2023.

Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Nonnaroni's – On-site restaurant.
ReFuel – On-site coffee shop. Open daily.
Granny Clucket's Breakfat – On-site family restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 for adults and USD 9.99 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Granny Clucket's Breakfat
  • Nonnaroni's
  • ReFuel

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Heated pool
  • Indoor pool
  • Rock climbing
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14.99 for adults and from USD 9.99 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open on 14 March and close on 18 October.
  • Pool access available from 9:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Country Cascades Waterpark Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1300 out of 2052 reviews
Rating 8 - Good. 424 out of 2052 reviews
Rating 6 - Okay. 180 out of 2052 reviews
Rating 4 - Poor. 84 out of 2052 reviews
Rating 2 - Terrible. 64 out of 2052 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Esther

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people are very friendly and professional
Stayed 1 night in Jan 2025

10/10 Excellent

Amlan

Liked: Cleanliness, property conditions & facilities
I like the water activity of the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am from Knoxville, so staying at a hotel is often not enjoyable since we could simply drive home in 30 minutes. However, this place is different and changed our perspective about hotels in PF/Gatlinburg. The manager at the front dest was the best I have ever experienced. All smiles. Always present. Very classy. From check-in to check-out, our stay was the best we have ever had in PF/Gatlinburg. A 5 stars and the win! Pro tip = If you have kids under 14 years old, this is a premier destination. We will be back often.
Stayed 1 night in Jan 2025

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Greter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!!..Excellent!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Brenda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was AMAZING!!
Stayed 2 nights in Dec 2024

8/10 Good

Brianna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is a lovely place to take children to have a good time. I did not like how the indoor slides were closed all but one day while we were there. And some of the activities could be more upbeat even during the slow season.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shakiyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bunk Room over Suite.
This is our second stay. We really enjoy staying at Country Cascades. I recommend the bunk room. We tried the 2 king suite this trip but prefer the bunk room.
Stayed 3 nights in Dec 2024

8/10 Good

Neha

Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Raena

Liked: Cleanliness, staff & service, property conditions & facilities
The room was unique and my kids loved it! It was perfect
Stayed 1 night in Jan 2025

8/10 Good

Deanna

Travelled with family
Indoor Waterpark
Our room was next door to the main unit including the Waterpark. So we had to go outside then back inside to reach the swim/Waterpark area, which was inconvenient. But overall, the hotel was nice and staff were helpful.
Stayed 2 nights in Jan 2025

8/10 Good

Anna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we really enjoy the Country Cascades. The indoor “waterpark” and large pool and warming pool make it a strong contender in the cooler months like The Resort and Wilderness. I’m not a fan of the rooms bathroom layouts (very small) and lack of microwave. The Summit tower is detached from the other buildings which means you have to walk across the parking lot to access the pools and other amenities. That being said, the access to the amenities is poorly laid out as a whole in my opinion as well. You have to walk in front of the resorts main entrance to get to the pools. This leaving you exposed- in your bathing suits- to the elements and other patrons entering the resort, water in the main entry floor, and often a traffic jam of people checking in/out and those who are coming/leaving the pools. It’s mind blowing how they probably paid a fortune for a designer and /or engineer to create the terrible blueprint that they have. the Resort at GC has a much better design and accessibility to amenities IMO.
Stayed 1 night in Jan 2025

10/10 Excellent

Yeniseik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great for families
Great place for families. Very friendly staff and clean. My only complaint is that it is a little run down.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nathan

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Everything you need in one place. My kids loved it!
Stayed 2 nights in Jan 2025

6/10 Okay

Valya

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
All great except the housekeeping
Stayed 4 nights in Dec 2024

8/10 Good

DAISY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were too small
Stayed 3 nights in Dec 2024

10/10 Excellent

trinath, aurora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

8/10 Good

Brittany

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Could have been excellent.
The hotel was very clean. Sheets had holes in them. On our last night we went to the arcade. The bowling alleys were closed early. The young man who was working the arcade was very rude when he told us they were closing and we needed to leave. I said ok can we trade in the tickets for their prizes , he then asked if we could do it the next day. I explained that was our last night. He was very rude but did allow us to cash the tickets in.
Stayed 1 night in Jan 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick family getaway
Overall great value for the money- we felt the room was nice, great option to have double bunk beds. A few things we wish- a microwave in the room and more pool tubes/mats at the water park. There was a lot of waiting around for those. Cute hotel though and the bowling was a lot of fun.
Stayed 2 nights in Jan 2025

10/10 Excellent

thuy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Giana

Stayed 3 nights in Dec 2024