Renovations + Closures
The following facilities or services will be unavailable from November 2 2025 to January 2 2026 (dates subject to change):
- One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from 30 June to 31 August:
Property Features
Unwind on the hotel's private beach. At Hotel Neptun – Lifeclass Hotels & Spa, Portorož, enjoy a pampering afternoon at the full-service spa and cool off in one of the 2 indoor swimming pools. Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers a children's pool, a health club and a hot tub. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Piran hotel is smoke free.
- 1 building
- 89 guestrooms or units
- 7 levels
- Buffet breakfast (free)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Car service
- Wedding services available
- Beauty salon
- ATM
- Bellhop
- Lift
- No smoking on site
- Bar or lounge
- Dining venue
Family Friendly Amenities
- Family property
- Number of indoor pools - 2
- Children's pool
- Free WiFi
- Laundry facilities
- Playground on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
, Parking (limited spaces)
Transport
-
Property shuttles: Airport shuttle, area shuttle, and train station pick-up
-
Parking: Self parking available for a surcharge
Room Amenities
Hotel Neptun – Lifeclass Hotels & Spa, Portorož offers 89 air-conditioned accommodations with minibars and a safe. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
- Minibar
- In-room dining
- Digital channels
- Combined shower/bath
- Cots (surcharge)
- Housekeeping (daily)
- Hairdryer
- Safe
- Toiletries (free)
- Telephone
- Desk
- Air conditioning
- Ensuite bathroom
Food & Drink
Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Neptun – Lifeclass Hotels & Spa, Portorož has a restaurant on site.
Room service is available.
Nearby Activities
A marina and a health club are featured at the hotel. 2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Water skiing nearby
- Golfing nearby
- Snorkelling nearby
- Windsurfing nearby
- Yoga classes/instruction on site
- Pilates classes on site
- Playground on site
- Fitness classes on site
- Hiking/biking trails nearby
- Golf lessons available nearby
- Personal motorised watercraft on site
- Sailing nearby
- Scooter/moped rentals nearby
Spa Services
Guests can pamper themselves with a trip to the on-site spa, which has 20 treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
- Number of treatment rooms 20
- Massages on beach
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Thalassotherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Sauna in spa
- Massages
Hotel Policies
Check-in
- Check-in time starts at 3:00 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Children 2 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cots (infant beds) are available for EUR 5.0 per day.
Pet Policy
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, Diners Club, Eurocard and cash.
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Debit cards not accepted
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Staffed front desk
- Children stay free - maximum age 2
- Social distancing measures are in place
- No rollaway/extra beds available
- Property confirms they are implementing enhanced cleaning measures
- Children stay free
- Property confirms they are implementing guest safety measures
- No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 1.25 per night for guests aged 7-17 years old. This tax does not apply to children under 7 years of age.
- Resort fee: EUR 2.5 per person, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: EUR 130 per vehicle (one way)
- Self-parking fee: EUR 12 per day
- Early check-in is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 5.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Hotel Neptun LifeClass Hotels
- Hotel Neptun LifeClass Hotels Portoroz
- Neptun LifeClass
- Neptun LifeClass Portoroz
- Neptun LifeClass Hotels Portoroz
- Neptun LifeClass Hotels
- Act-ION Hotel Neptun LifeClass Hotels Portoroz
- Act-ION Hotel Neptun LifeClass Hotels
- Act-ION Neptun LifeClass Hotels
- Hotel Neptun LifeClass Hotels Spa
- ActION Neptun LifeClass s
- Act-ION Neptun LifeClass Hotels Piran
- Act-ION Hotel Neptun LifeClass Hotels Piran
- Act-ION Hotel Neptun LifeClass Hotels
- Act-ION Neptun LifeClass Hotels
- Hotel Act-ION Hotel Neptun - LifeClass Hotels & Spa Piran
- Piran Act-ION Hotel Neptun - LifeClass Hotels & Spa Hotel
- Act-ION Hotel Neptun - LifeClass Hotels & Spa Piran
- Hotel Neptun LifeClass Hotels Spa
- Hotel Act-ION Hotel Neptun - LifeClass Hotels & Spa
- Act ION Hotel Neptun LifeClass Hotels Spa
- Neptun Lifeclass Hotels Spa
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
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