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Relais Dell'orologio

4.0 star property

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Single Room, Accessible | Terrace/patio
Restaurant
Lobby sitting area
Lobby sitting area
Single Room, Accessible | Minibar, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Room service
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Via Della Faggiola, 12-14, Pisa, Tuscany, 56126
  • Knight's Square
    ‪2 min walk‬
  • Piazza del Duomo
    ‪4 min walk‬
  • Pisan University Hospital
    ‪5 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪18 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, laptop workspace

Classic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Accessible

Single Room, Accessible | Minibar, in-room safe, desk, laptop workspace

Single Room, Accessible

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Junior Double or Twin Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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Terrace/patio

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  • Air conditioning
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4.5 out of 5, Wonderful, (1005)
The price is CHF 124
for 1 room
includes taxes & fees
2 Mar - 3 Mar
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About this property

Relais Dell'orologio

Hotel with free breakfast, a short walk to Leaning Tower
A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, 24-hour room service and a meeting room.
Relais Dell'orologio offers 21 accommodations with minibars and a safe. Rooms open to balconies. 40-inch Smart televisions come with premium satellite channels, first-run films and Netflix.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Relais Dell'orologio, you're just a quick walk from Leaning Tower. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Just a 3-minute drive from Leaning Tower and 7 minutes from Cisanello Hospital
  • Pets welcome free of charge
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A meeting room and limo/town car service are available. The business-friendly Relais Dell'orologio also features a terrace, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Pisa hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Limo/town car service
  • Parking on site (EUR 15 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with premium satellite channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 4 November - 23 March, EUR 3.00 per person, per night, up to 5 nights
  • A tax is imposed by the city: From 24 March - 3 November, EUR 3.00 per person, per night, up to 5 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Dell Orologio
Hotel Dell Orologio
Hotel Relais Dell Orologio
Hotel Relais Dell Orologio Pisa
Hotel Relais Orologio
Relais Dell Orologio
Relais Dell Orologio Hotel
Relais Dell Orologio Pisa
Relais Orologio
Relais Dell'orologio Pisa
Relais Dell'orologio Hotel
Hotel Relais Dell Orologio
Relais Dell'orologio Hotel Pisa

Relais Dell'orologio Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 33 reviews
Rating 8 - Good. 16 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is CLOSED and hotels.con is unaware
Hotel is CLOSED. Hotels.com did not notify us of this. They keep trying to contact the hotel to issue us a refund, but they don’t seem to realize that the hotel is CLOSED and their number has been disconnected. There are other reviews on this and other sites that can back this up.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS HOTEL IS OUT OF BUSINESS AND NO LONGER EXISTS! DO NOT BOOK!!! I HAVE CONTACTED EXPEDIA AND THEY STILL HAVEN'T REMOVED IT.
Stayed 1 night in Jul 2021

8/10 Good

Atul

Liked: Staff & service
Gandhi
The room was too small, couldnt control the a/c.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Great location and nice but very small rooms Breakfast was very good
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Proximity to sights. Disappointed in scarcity of electrical outlets - had to move the kettle to the plug for TV. No coffee or milk in room for making a hot beverage. Just teabags and no spoon for mixing sugar. Room was very small but building was quaint. Breakfast food items were cold and toast took forever to toast and did not brown
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The rooms are dated - feels like you are in some eerie property - with burgundy carpets and old furniture The street is eerily dingy and in the middle of the night u will feel scared -for a few mins - and then will feel - oh this is actually quite OK! but a great loaction - literally round the corner from the Tower of Pisa That said, the rooms are clean
Stayed 1 night in Sep 2019

8/10 Good

Vlad

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
good location
A/C didn't work until you contact the reception by phone/presencial. The problem was that it was cold and in order to increase the temperature of A/C i needed to call at reception desk. they helped me fast but after that i couldn't lower the temperature more than 25 degrees. if i tried to turn it off it was starting by itself. so i needed to call again at reception and they stop it. It's anoiyng to not be able to set the A/C at whatever temperature you want,
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Good location. Staff was ok. Bed was not so great.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

James

Stayed 7 nights in Jul 2019

2/10 Terrible

Xavier

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

MICHELE

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel trovato chiuso, escludetelo dal circuito Hotels.com!
Stayed 1 night in Jul 2021

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zentral nahe der Sehenswürdigkeiten gelegen
Stayed 1 night in Sep 2020

8/10 Good

Luciano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Carlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LNPB 2020/2021
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Très bien situé en centre ville, jolie chambre propre. Bon rapport qualité prix. Personnel sympathique mais la réception un peu confuse. Nous devions partir très tôt, le portier de nuit Giuseppe nous a préparé le petit déjeuner a 5h du matin, c‘etait vraiment génial 👍. Lorsque la situation sanitaire ce sera améliorée un petit coup de peinture sera nécessaire pour mieux entretenir ce charmant hôtel
Stayed 1 night in Aug 2020

8/10 Good

Andrea, Monza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione a due passi dal centro storico, edificio dall'aspetto storico. Camera standard con spazio sufficiente, qualche difficoltà a gestire i bagagli in poco spazio. Vista sul cortile delle colazioni. Aria condizionata regolabile solo tramite reception, non siamo riusciti a gestire l'aria dalla camera. Il bagno di dimensioni sufficienti ma la regolazione dell'acqua calda non funzionava. Una buona soluzione nel centro di Pisa, staff gentile, ma alcuni dettagli da migliorare.
Stayed 1 night in Aug 2020

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Buen hotel, comodo y centrico
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
スタッフの対応は、素晴らしかったです。部屋が一階の奥で隣がトイレだったので、夜中もちょっとうるさかったです。シングルクラシックにしなければよかったと反省しました。
Stayed 1 night in Jul 2020

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old fashion
Very cozy and romantic feeling, nice inner yard with breakfast. Helpful with parking.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Ottima posizione, parcheggio in strada caro, colazione pessima.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

lucia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiornare con stile non massivo
Atmosfera famigliare con cura dei particolari negli addobbi natalizi, attenzione al cliente, posizione strategica per visitare il complesso monumentale e la mostra sul Futurismo a Palazzo Blu ed alle spalle della Normale di Pisa. Stanza non grande , ma gradevole. Da consigliare per piacevole breve soggiorno a Pisa
Stayed 2 nights in Jan 2020

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In pieno centro e ben curato. Personale attento e disponibile.
Stayed 1 night in Dec 2019