Westhaven Inn Pollock Pines

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Westhaven Inn Pollock Pines

Garden
Exterior
Exterior
Lobby
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Free WiFi
  • Parking included

Explore the area

Map
5658 Pony Express Trail, Pollock Pines, CA, 95726
  • Auburn, CA (AUN-Auburn Municipal)
    59 min drive

Room options

Standard Room, Garden View

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Similar properties

About this property

Westhaven Inn Pollock Pines

Pollock Pines motel in Apple Hill with free parking
This motel features free self parking and free WiFi in public areas. Limited housekeeping is available.
Westhaven Inn Pollock Pines offers 21 air-conditioned accommodations with coffee/tea makers and free toiletries. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Pollock Pines motel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Cable televisions are provided. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Westhaven Inn Pollock Pines. During your stay, you'll be within walking distance of Eldorado National Forest. Free WiFi in public areas and free self-parking are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • On-site recreation includes a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes on foot from Eldorado National Forest and a 2-minute drive from Pollock Pines-Camino Community Center
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Pollock Pines motel.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open daily from 7:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 25 per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per night
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
The front desk at this property is open daily from 7:30 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Westhaven Inn Pollock Pines
Westhaven Inn
Westhaven Pollock Pines
Westhaven Hotel Pollock Pines
Westhaven Inn Pollock Pines Motel
Westhaven Inn Pollock Pines Pollock Pines
Westhaven Inn Pollock Pines Motel Pollock Pines

Westhaven Inn Pollock Pines Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 109 out of 264 reviews" "
Rating 8 - Good. 77 out of 264 reviews" "
Rating 6 - Okay. 43 out of 264 reviews" "
Rating 4 - Poor. 20 out of 264 reviews" "
Rating 2 - Terrible. 15 out of 264 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jenise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly huge room
It was an absolutely awesome room, living room with couch, tv, coffee maker and refrigerator, bedroom has 2nd tv, bistro table, desk, and tv, bathroom separate entrance from each room. Clean and wonderful except for the bed which was very hard and I use a firm mattress at home. Would have been perfect except for the hard bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
Loved the small hotel. I will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. Parking was convenient. Wifi was strong enough to stream movies. Staff were polite and knowledgeable. The only noise is the occasional loud motorcycle passing on the highway. Would stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

sandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Monica

Travelled with partner
Have stayed there many times when visiting family
Stayed 2 nights in Jun 2024

10/10 Excellent

Phillip

Liked: Staff & service, property conditions & facilities
Mattress too firm for my taste.
Stayed 2 nights in Jun 2024

4/10 Poor

James

Stayed 2 nights in May 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and friendly staff.
Stayed 1 night in May 2024

8/10 Good

Gary, oakley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Just o.k. For 1 night
Stayed 1 night in May 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I have stayed here quite a few times. The proprietress is always so friendly. The beds are comfortable and the room clean. I also like the added bonus of a refrigerator and microwave in the room.
Stayed 1 night in Apr 2024

8/10 Good

Kelsey

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Patricia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are big, clean, and comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the staff
Stayed 4 nights in Feb 2024

10/10 Excellent

Mike

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place near the MET
Stayed 1 night in Jan 2024

10/10 Excellent

Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Room was clean, quiet, spacious, and comfortable. Plenty of parking. Staff are very attentive to guests. Good dining options down the road. We like how there is a sink in the bathroom and another sink outside of the bathroom by the mini fridge & microwave. Toilet seat was wobbly and one sink drain plug couldn't be closed, but otherwise everything else was great.
Stayed 1 night in Jan 2024

4/10 Poor

walter

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The owners seem like a really nice couple and are friendly however when I arrived they put me in a room with two queen beds instead of one king, not a big deal except when I got to the room three of the lights didn’t work, 4 of the outlets don’t get power. It looks like they cleaned most of the room but forgot to clean out the drawers so some of them have hair and dirt from the previous guest. The drawer in the bathroom was the worst. There’s also a smoke detector barely hanging onto the sealing with a bunch of masking tape.
Stayed 1 night in Dec 2023

6/10 Okay

kimberly

Heater too loud.
Stayed 1 night in Nov 2023

4/10 Poor

James

Stayed 1 night in Nov 2023

10/10 Excellent

Jose

Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The office staff were polite and helpful, our room was clean and quiet. Not the newest property but still very nice.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
whether was great, room was clean, spacious, walk to breakfast.
Stayed 1 night in Oct 2023