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Antera Hotel & Residences

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Antera Hotel & Residences

Hallway
Terrace/patio
Front of property
Down duvets, Select Comfort beds, in-room safe, laptop workspace
Dining room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
Avenida 10 Norte esquina Calle 6, Col. Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    1 min walk
  • Mercado Playa del Carmen
    1 min walk
  • 3D Museum of Wonders
    2 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    9 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Down duvets, Select Comfort beds, in-room safe, laptop workspace

Deluxe Double Room, Balcony

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room, 2 Double Beds, Balcony

Deluxe Quadruple Room, 2 Double Beds, Balcony | Down duvets, Select Comfort beds, in-room safe, laptop workspace

Deluxe Quadruple Room, 2 Double Beds, Balcony

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Suite, Hot Tub

Down duvets, Select Comfort beds, in-room safe, laptop workspace

Premium Suite, Hot Tub

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Down duvets, Select Comfort beds, in-room safe, laptop workspace

Apartment, 1 Bedroom

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Jetted Tub

Down duvets, Select Comfort beds, in-room safe, laptop workspace

Family Apartment, 2 Bedrooms, Jetted Tub

  • 90 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Apartment, 1 Bedroom, Hot Tub

Private kitchen

Deluxe Apartment, 1 Bedroom, Hot Tub

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

40-inch flat-screen TV with cable channels, TV

Apartment, 2 Bedrooms

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Hot Tub

Deluxe Apartment, 2 Bedrooms, Hot Tub | Private spa tub

Deluxe Apartment, 2 Bedrooms, Hot Tub

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Down duvets, Select Comfort beds, in-room safe, laptop workspace

Family Apartment, 2 Bedrooms

  • 90 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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Sofía by Bunik

Pool
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Air conditioning
4.5 out of 5, Wonderful, (808)
The price is CHF 56
for 1 night
includes taxes & fees
7 Dec - 8 Dec
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About this property

Antera Hotel & Residences

Hotel with 2 restaurants, steps from Quinta Avenida
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace and a conference centre are on-site. Change of towels is available on request
Antera Hotel & Residences offers 69 air-conditioned accommodations with laptop-compatible safes and complimentary dressing gowns. Rooms open to furnished balconies. Select Comfort beds feature down duvets. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Antera Hotel & Residences's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine at YUM YUM, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Quinta Avenida and 5 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
Antera Hotel & Residences offers its guests 2 outdoor swimming pools and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Antera Hotel & Residences. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
YUM YUM – This restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner.
BELMONTE – This restaurant serves breakfast, lunch and dinner. Open daily.
Antera Bar – On-site bar. Open daily.
Roof Bar – On-site bar. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 14 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Antera Bar
  • BELMONTE
  • Roof Bar
  • YUM YUM

Family friendly

  • 2 outdoor pools
  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 1 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 1.5 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 14 per person
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Antera Hotel & Residences offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 1 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Antera Hotel Playa del Carmen
Antera Hotel
Antera Playa del Carmen
Antera & Residences Del Carmen
Antera Hotel & Residences Hotel
Antera Hotel & Residences Playa del Carmen
Antera Hotel & Residences Hotel Playa del Carmen

Antera Hotel & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 705 out of 1003 reviews" "
Rating 8 - Good. 183 out of 1003 reviews" "
Rating 6 - Okay. 54 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jingchuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel right in the center of the city, close to the beach and anything you need. Rating it 5 for value but it’s very noisy so you need to get a room facing the other side away from the club otherwise you’ll be hearing the loud music until 3am everyday including weekdays. Even facing the other side I suggest earplugs.
Stayed 5 nights in Aug 2024

2/10 Terrible

ahmed

Stayed 2 nights in Aug 2024

2/10 Terrible

ahmed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thiefs
We stayed here on two separate occasions, first one was fine, a few years back, this second time we had problems, what we tought was safe place to leave our valuables in the room, it wasn’t, our wedding band was taken from our room after they came in to clean the room, they clearly made excuses on how they didn’t have anyone to check the cameras, it’s 2024, everyone knows how to work a computer and it’s not rocket science. We tell them it went missing, we checked through all our luggage. Then instead of wanting to help, they make us feel like it was our fault because “that’s why they have safes in the room” so just because I forget to put my ring in the safe it means I’m gonna run a risk of your cleaning workers stealing my stuff? Make that make sense please. I was at another hotel prior to this one and I left my ring laying around, and they would clean and not touch it.. don’t come here unless you’re okay with having your stuff taken from you and then making you feel like it was your fault for having it stolen.
Stayed 2 nights in Aug 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 7 nights in Jul 2024

10/10 Excellent

Odon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. It’s very close to 5th Ave.
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place😊close to 5th Ave.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Antera. Location is unbeatable, you can walk to great dining, entertainment, shopping, the beach, etc. in minutes. The staff are delightful, kind, and helpful, and the room and pools were amazing. Everything was very clean and very clearly well taken care of. The rooftop pools were a great way to spend an afternoon, as well. The breakfast was great (not a buffet/continental, it was delicious made-to-order), and the service at the breakfast was amazing. Would absolutely recommend and stay here again!
Stayed 8 nights in Aug 2024

10/10 Excellent

Armenak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great! Staff very friendly, nice rooftop pool! And the food at YUM YUM was amazing!! Great burger!!! And very nice cocktails!! Try the YUM YUM passion!! One block from 5ta avenida and to from the beach.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

yahaira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just completed 5 nights in Antera with my husband, 20 yr old son, and 15 yr old daughter and we absolutely loved it! It has a great cozy entrance, modern feel, and nice staff. We had two seperate rooms (king and double), and both were super clean! Excellent beds and pillows. I was nervous about the next door music, which is why I requested garden (no music) area for our rooms and it was PERFECT!! I lovedddd the breakfast that was offered. Pool area super modern, and well done. Hotels location is Walkable to anything and one block from 5ta avenida where all the busyness is. 3 min walk to beach. Water was a bit salty in shower but NOT dealbreaker whatsoever yall. I have zeroooo negative comments. Well yeah… wish I would’ve had a longer stay 😁
Stayed 5 nights in Aug 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were extremely comfortable. Probably the most comfortable bed I ever slept in. The rooftop pools were really cool too and there is even a hot jacuzzi. I could even see the ocean from the pool. The staff was friendly and accommodating. I felt very safe in and out of the building. The room was very clean and the electric shade that covers the glass door to the balcony is controlled by remote control. That was a cool feature. The bedroom and bathroom were very spacious and there was lots of closet space too. Great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was great for the price and the service was exceptional. The attention to detail was amazing and it was a time well spent.
Stayed 3 nights in Aug 2024

8/10 Good

Ivan alejandro

Liked: Amenities
😀
Stayed 1 night in Aug 2024

10/10 Excellent

Dorian

Liked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

Lesly

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
A unique concept so much space and easy access to town and beach but a little dirty and had a wear smell
Stayed 8 nights in Jul 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that it is clean, staff is friendly and walking distance to the beach
Stayed 1 night in Jul 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Rosalva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta quedarme en este hotel. El desayuno de YumYum es delicioso. Las residencias son muy amplias. Y ay muchas cosas cercas como shopping y comida .
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff. Don’t forget to visit the bar in the lobby! Pavel (bartender) makes the most excellent mojitos! This guy is the champ! Hands down. Salud amigo!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Zixuan

Stayed 5 nights in Jul 2024

8/10 Good

dorian

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Wonderful staff great place for my family
Stayed 7 nights in Jul 2024

4/10 Poor

Parisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer services wasnt ok . I called and asked to switch room because of the load music and the frontdesk agen hung up on me. I couldnt sleep in my 7 nights because of the load music next to the hotel. Housekeeping did clean my room but the 7 nights they never change my bedding leanings. Their swimming pool wasnt open and i couldnt use it.
Stayed 7 nights in Jul 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient! Nice clean rooms. Thank you
Stayed 5 nights in Jul 2024