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Junior Suite, Multiple Beds with Terrace and Kitchenette

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Triple Room, 1 King Bed with Sofa bed, Accessible, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Double or Twin Room, 1 King Bed, Ensuite, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 King Bed, Private Bathroom, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Casa Gem B&B, you'll be within walking distance of Playacar Golf Club. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles and helicopter/aeroplane tours
  • 6 minutes by car from Quinta Avenida and 6 minutes from Playa del Carmen Maritime Terminal
  • Free shopping centre, local-area and cruise terminal shuttle service

Property Features

For a free ride to the surf and sand, catch the bed & breakfast's complimentary beach shuttle. After a day at the beach, enjoy amenities at Casa Gem B&B such as an outdoor pool and complimentary bicycles. Free breakfast is served daily. There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. This beach bed & breakfast also offers a garden and a terrace. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Playa del Carmen bed & breakfast.

  • 3 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 4 km, cruise terminal shuttle, ferry terminal shuttle, beach shuttle, theme park shuttle, and shopping centre shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Casa Gem B&B offers 3 accommodations with espresso makers and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen bed & breakfast provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Sitting area
  • In-room dining (24 hours)
  • LED television
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Travel cot

Food & Drink

Guests are served a free full breakfast daily from 8 AM to noon.

24-hour room service is available.

Nearby Activities

Recreational amenities at the bed & breakfast include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Free bicycles on site
  • Ecotours nearby
  • Snorkelling nearby
  • Helicopter/aeroplane tours on site
  • Cave exploring/spelunking nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Casa Gem B&B offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 600 per stay.

Pet Policy

  • Pets and service animals are not allowed at Casa Gem B&B

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 478 per person (return)
  • Crib (infant bed) fee: MXN 600 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Gem B&B Playa del Carmen
  • Casa Gem Playa del Carmen
  • Casa Gem
  • Casa Gem B&B Bed & breakfast
  • Casa Gem B&B Playa del Carmen
  • Casa Gem B&B Bed & breakfast Playa del Carmen

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.