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Catalonia Playa Maroma – All Inclusive

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Catalonia Playa Maroma – All Inclusive

On the beach, white sand
6 restaurants, lunch, dinner served; Italian cuisine
Outdoor pool
On the beach, white sand
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Paradise Beach
    ‪1 min walk‬
  • Maroma Beach
    ‪1 min walk‬
  • Playa Paraiso Golf Course
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Privileged Superior

Privileged Superior | Minibar, in-room safe, desk, laptop workspace

Privileged Superior

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe | Minibar, in-room safe, desk, laptop workspace

Privileged Romance Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite

Privileged Suite | Minibar, in-room safe, desk, laptop workspace

Privileged Suite

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out | Minibar, in-room safe, desk, laptop workspace

Privileged Suite Ocean View & Swim Out

  • 116.4 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Premium Deluxe Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 38 sq m
  • Sleeps 1
  • 1 King Bed

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About this property

Catalonia Playa Maroma – All Inclusive

Family fun on the beach, with outdoor pool, near Maroma Beach
Catch some rays at the beach or spend the day relaxing at Catalonia Playa Maroma – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and a safe. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Alegría SPA has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Catalonia Playa Maroma – All Inclusive. During your stay, you're just a quick walk from Maroma Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by El Pajarito, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages, body treatments or body wraps at Alegría SPA
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Maroma Beach and Paradise Beach
Catalonia Playa Maroma – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Catalonia Playa Maroma – All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a hot tub are also featured at the family-friendly Catalonia Playa Maroma – All Inclusive. Free self parking is available.

This 4-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
El Pajarito – Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Adelita – Overlooking the pool, this theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Grill – This steakhouse specialises in international cuisine and only serves dinner. Open daily.
Ayami – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1004 reviews" "
Rating 8 - Good. 257 out of 1004 reviews" "
Rating 6 - Okay. 113 out of 1004 reviews" "
Rating 4 - Poor. 64 out of 1004 reviews" "
Rating 2 - Terrible. 44 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aleksandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful & friendly
Stayed 7 nights in Sep 2024

10/10 Excellent

Jerzy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 14 nights in Sep 2024

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this property to have our wedding ceremony. We had never been to Catalonia before but after viewing videos and reading reviews, we took a chance. The weddings department was outstanding!! Alejandrina was VERY responsive, patient and kind. On the day of our ceremony everything went off without a glitch. She took care of it all, was very professional as well as Veronica from weddings. Helpful, calm, professional and did everything to make it perfect!! Our photographer Lilo from Romanza was great. He had good energy and got tons of pictures for us! The wait staff at Catalonia were great! Kind and helpful. From the buffet to the different restaurants we were treated kindly and warmly by them. From the buffet, Alberto, Rafael, Monserrat and Edgar always greeted us with smiles, sat us quickly and were on top of drinks and clearing the tables. From The Grill - chef Fernando make delicious food, Manuel, Jesus, El Capitan and Yonathan (who served us on the night of our ceremony) were great also! From Adelitas - Isabel and Arely gave great service with smiles, quickness and laughter. From the lobby bar area we really clicked with Cresencia - she was sweet warm funny and very attentive. Jacquline from front desk was helpful for many issues. Now here's the down side and why we give few stars....This resort is just OK - for the rest find our G review and T advisor. Not enough space here to finish.
Stayed 10 nights in Oct 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great beach but terrible service at the front desk. Everything about this trip was horrible, I will never go back to Catalonia and probably won’t use Expedia again after spending 10s of thousands of dollars in the last 10 years 😡
Stayed 8 nights in Oct 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 5 nights in Oct 2024

6/10 Okay

LYUBOV, Gresham

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beach was the best, staf very nice, room was clean.Food at restaurants was good. Buffet needs to be improved on food and clean the buffet has a smell when you go in you feel like you wanna throw up, needs better ventilation, and a deep clean, Property it well kept, Thanks
Stayed 13 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Good Place, food taste good, friendly staff!
Stayed 5 nights in Oct 2024

10/10 Excellent

CLEMENTINA, Glendale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and great service, all staff super helpful and friendly
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this all inclusive, great food, lots of fun, beautiful location snd property. Only area to improve is the bed mattress was extremely uncomfortable and hurt my wife's back.
Stayed 9 nights in Oct 2024

8/10 Good

Ammar, Edmonton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wanted to give 5 star but the receptionist Roberto was super unfriendly and not welcoming. His tone, and attitude could be way better to match other employees friendliness. I really suggest that management should consider not having him as the first person guests meet.
Stayed 6 nights in Oct 2024

10/10 Excellent

Emilio Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Oct 2024

8/10 Good

LARA IDONA

Liked: Cleanliness, staff & service, property conditions & facilities
Many food choices and the great beach location
Stayed 5 nights in Oct 2024

10/10 Excellent

Graeme

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very happy with this property. Staff were attentive and friendly (except for in the coffee shop where they were regularly rude and abrupt with many customers). Otherwise beautiful location with good food and plenty to do
Stayed 6 nights in Oct 2024

10/10 Excellent

Carmen Varela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is important to manage the hog-nosed raccoon population, as these animals may pose a potential risk to guests. Their bold behavior, particularly when scavenging for food, can lead to unwanted interactions where they aggressively try to snatch meals from visitors, potentially causing safety concerns and disrupting the guest experience. Effective control measures will help maintain a balance between wildlife and human activity, ensuring a safe and enjoyable environment for everyone.
Stayed 8 nights in Oct 2024

2/10 Terrible

Janethe

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
my experience was very bad
Since i arrived they didn't have the room ready that they should have had it ready since 3pm. Finally they got the room ready for me. I went out for a while and when i comeback to the room I was surprised that there were worms everywhere up to the walls, I called to the front desk and told them that I had to change room and they told me that until tomorrow call and tell them the problem, everything was a disaster. The day when I checkout I requested for transportation take me to the International airport and it charged 225.00 dollars, I had to paid otherwise I would have missed my flight
Stayed 3 nights in Oct 2024

8/10 Good

Teri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except they cater to Europeans and hardly anyone spoke in English. Mostly Italian and French. The shows are too late after being in sun all day. Very quiet if just wanting to relax!
Stayed 7 nights in Oct 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service
Noisy, air con is very loud, cleaning service nock the door at 8am! Then someone from quality control called around 8:10am! Territory full of coaties who are stealing your staff and food,
Stayed 7 nights in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2024

4/10 Poor

Meylin

Travelled with partner
Liked: Staff & service
lo unico bueno fue el servicio del personal lo malo la comida del buffet es mala sin variedad ni calidad en todo el hotel estan unos animales cuati creo que se llaman y no puedes comer ni tomar nada tranquilo porque te lo cogen incluso en el area de la piscina los animales me sacaron las cosas de mi bolsa y se llevaron la bolsa de mi esposo tambien es horrible tratar de comer algo tranquilo la verdad es demasiado
Stayed 7 nights in Sep 2024

10/10 Excellent

Joseph De

Stayed 7 nights in Sep 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff!
Stayed 3 nights in Oct 2024

8/10 Good

Sheila, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Zach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, all staff was excellent but the people making the food. There was just a language barrier. I advice if you plan on going brush up on your spanish because the people in the buffet area making the food seemed like they didnt even try to understand what you were asking for. Other than that everything and everyone was great.
Stayed 5 nights in Sep 2024

10/10 Excellent

MUSTAFA, Chicago

Travelled with partner
Liked: Property conditions & facilities
No comment
Stayed 6 nights in Sep 2024