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El Dorado Maroma, Catamarán, Cenote & More Inclusive

4.5 star property

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Photo gallery for El Dorado Maroma, Catamarán, Cenote & More Inclusive

Private beach, white sand, snorkelling, 2 beach bars
Outdoor banquet area
Exterior
SWIM UP SUITE | Terrace/patio
Private beach, white sand, snorkelling, 2 beach bars

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • On private beach
  • Bar
  • All-inclusive
  • Pool
  • Breakfast included

Explore the area

Map
Playa del Carmen, QROO
  • Maroma Beach
    ‪1 min walk‬
  • Virgen Beach
    ‪4 min walk‬
  • Playa Paraiso Golf Course
    ‪10 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE | Free minibar, in-room safe, desk, laptop workspace

MI HOTELITO BEACHFRONT SUITE

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE | Free minibar, in-room safe, desk, laptop workspace

HONEYMOON SUITE

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE | Free minibar, in-room safe, desk, laptop workspace

PRIVATE POOL SUITE

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE | Free minibar, in-room safe, desk, laptop workspace

SWIM UP SUITE

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for JUNIOR SUITE

JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

JUNIOR SUITE

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Partial Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Economy With Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite Economy With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior

Free minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Super With View

Free minibar, in-room safe, desk, laptop workspace

Suite Super With View

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Suite Superior With Garden View

Living room | 40-inch Smart TV with satellite channels, DVD player

Suite Superior With Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Queen Bed

Similar properties

Exterior

Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.8 out of 5, Exceptional, (68)
The price is CHF 1'806
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive

About this property

El Dorado Maroma, Catamarán, Cenote & More Inclusive

Adults-only beachfront hotel with 4 outdoor pools
Catch some rays on El Dorado Maroma, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
El Dorado Maroma, Catamarán, Cenote & More Inclusive offers 149 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, NÁAY SPA. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at El Dorado Maroma, Catamarán, Cenote & More Inclusive. During your stay, you're just a quick walk from Maroma Beach. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy Italian cuisine at MIO CUCCINA ITALIANA, one of the property's 4 restaurants and 4 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to body scrubs, massages or facials at NÁAY SPA
  • Amenities include laundry facilities and a terrace
  • On-site recreation includes a private beach, a gym and kayaking
  • 12 minutes by car from El Camaleón Mayakoba Golf Course and 12 minutes from Tres Rios Ecopark
  • Free airport shuttle service
El Dorado Maroma, Catamarán, Cenote & More Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Maroma, Catamarán, Cenote & More Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive hotel also offers a fitness centre, a garden and a terrace. Free valet parking is available.

This 4.5-star Playa del Carmen hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
MIO CUCCINA ITALIANA – This restaurant specialises in Italian cuisine and only serves dinner.
CARIBBEAN GRILL – This restaurant specialises in Caribbean cuisine and only serves dinner. Open daily.
LIMA LIMÓN – This restaurant serves breakfast, lunch and dinner. Open daily.
PAPITOS GOURMET BEACH – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24 SWIM-UP BAR – This bar is located by the pool. Open daily.
Room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Restaurants on site

  • 24 SWIM-UP BAR
  • CARIBBEAN GRILL
  • LIMA LIMÓN
  • MIO CUCCINA ITALIANA
  • PAPITOS GOURMET BEACH

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Kayaking
  • Snorkelling
  • Spa tub

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
El Dorado Maroma, Catamarán, Cenote & More Inclusive offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

El Dorado Maroma, Catamarán, Cenote & More Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 69 out of 82 reviews
Rating 8 - Good. 9 out of 82 reviews
Rating 6 - Okay. 2 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here! Service and people were wonderful! We were looking for quite and low key and couldn’t have asked for more.
Stayed 3 nights in Nov 2024

8/10 Good

Polina Gennadievna

Stayed 7 nights in Oct 2024

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous “low key” stay at this property. Everyone was friendly and helpful! Beautiful grounds. Every meal was delicious! Highly recommend!
Stayed 7 nights in Oct 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 7 nights in Oct 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Overall we enjoyed our stay. Clean room, good food, good drinks, true all-inclusive experience. Almost no nightlife, no snack options (except sit down full meals), no indoor/weather protected drink/bar options, no American TV channels (tough for sports fans or to see news updates). A few instances of waiters not being able to speak English well enough to explain menu options. Also asked to sit through sales pitch become “members”…basically a time share sales pitch. Overall a good experience in spite of the negative mentions above. Nice property!
Stayed 6 nights in Oct 2024

10/10 Excellent

Anne

Very relaxing. Staff was great
Stayed 4 nights in Oct 2024

8/10 Good

anthony, Ballwin

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Stayed 5 nights in Aug 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tranquil escape.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marina

Stayed 7 nights in Aug 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EDM was amazing!!! ALL staff were attentive and helpful from the time we arrived to the time we left. I had so much enjoying the amenities. The beach, the swim-up pool bar, and the entertainment at Rick’s. I visited with a group and we enjoyed everything. I upgraded from a private pool suite to a swim-up suite. The bathroom with the toilet room needs some updating, but besides that, everything else looks great. I also would love if they upgraded the food options. Some restaurants were, some were closed, some served different items on different days. I think something consistent at each restaurant with different options would be great. I will definitely visit again and recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Frederick Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t have had a better experience.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christine Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to go back
Stayed 5 nights in Aug 2024

10/10 Excellent

Tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Maroma very much. Loved how clean safe and quiet the resort was. Food was great especially the buffet at the fiesta was my favorite. Thank you Maroma ^_^
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to Mexico and El Dorado Maroma exceeded our expectations! The property was quiet, clean, and staff was very nice and professional. The beach was nicest beach we've ever been on. Sand is really soft. Lots of activities if you choose. Room was very spacious and clean. We loved Papitos! Stay here if you can as you won't regret it. We will be back!
Stayed 6 nights in Aug 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my partner for 5 wonderful days. The property was beautiful and we were very happy with our room. The ocean was spectacular and pools were excellent as well. But the best to us hands down were the staff who always went out of their way to make sure we were happy, and the food. The only area that could use improvement is greater clarity around who works for what company; we were confused by the difference between El Dorado staff, Lomas Hospitality, and Exotic Travellers, the latter of which we were led into a timeshare-type presentation (done really well! but not for us). Not fully understanding what Lomas was, and how it related to our airport transfer versus speaking with other staff caused some stress.
Stayed 5 nights in Aug 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service and staff were awesome. The beach is incredible. A very peaceful resort. Just what we were looking for.
Stayed 5 nights in Jul 2024

8/10 Good

Brian David, Avon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

CHARLES EDWARD FLOYD, Westwego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I begin! the resort was amazing the food was good and not just generic resort food. Papitos was by far my favorite restaurant. Breakfast, lunch, and dinner was amazing. The catamaran ride was an added bonus. The beaches were perfect, It wasn't crowded. I had a blast. Eli our concierge was on point! she was so helpful and made sure all our needs were met. We even sat through a timeshare presentation and received a free massage at the spa for our troubles. The presentation wasn't that bad so spend the two hours, cause trust me its worth it. Oh and the junior sweet was anything but junior. The room was huge. Literally the biggest room I've ever stayed in. Fridge was stocked with waters, soda, and beer daily. All the bar staff was nice, I would recommend to bring small bills for tips. Those folks work hard and make each guest feel special. I know this review doesn't do them any justice, but you cant do wrong here. Would come back without a doubt. Thanks again Eli!!!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Armina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the place is lovely. Exceptional service whereever we went. We had delicious food in the restaurants, with care about allergens and our food preferences clear. Generally low crowd level made the experience exceptional, just what we were looking for.
Stayed 5 nights in Jul 2024

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very hospitable. The grounds were very well maintained. The restaurant on the adjacent hotel was a 5 star dining experience $120 a person
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a quiet quaint place to go, this is it! The staff was amazing. They always went out of the way to ensure you were having a great time and had everything you need. The beach was amazing, cleaned every morning and almost all day long. Everything was tremendous!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First time there. The food is amazing and the staff incredibly friendly and helpful. Hurricane Beryl came through and they handled it with grit and determination and kept guests fed, liquored, hydrated and safe! Beautiful place and property and even more beautiful people. GO.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nichelle

Stayed 10 nights in Jun 2024

10/10 Excellent

BRADY MACDONALD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely incredible! Exceeded my expectations in every way. You owe it to yourself to give this one a try!
Stayed 3 nights in Jun 2024