Maya Bric Hotel

3.5 star property

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February 2025

Photo gallery for Maya Bric Hotel

Interior detail
Lobby sitting area
Interior entrance
Junior Suite, 1 Queen Bed, Refrigerator, Pool View | Hypo-allergenic bedding, in-room safe, blackout curtains
Junior Suite, 1 Queen Bed, Refrigerator, Pool View | Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Hot tub
  • Housekeeping
  • Pool
  • Pet-friendly

Explore the area

Map
Quinta Avda 455 Nte entre Calles 8 y 10, Playa del Carmen, 77710
  • Quinta Avenida
    1 min walk
  • Calle 12
    2 min walk
  • Mercado Playa del Carmen
    3 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    12 min walk

Room options

Standard Room, 2 Double Beds, Pool View

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Queen Bed, Refrigerator, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Maya Bric Hotel

Family-friendly hotel connected to a shopping centre in Playa del Carmen with free parking
This hotel features an outdoor pool, a restaurant and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a children's pool and concierge services.
Maya Bric Hotel offers 30 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and free newspapers. Rooms open to balconies. 22-inch LCD televisions come with cable channels.

This Playa del Carmen hotel provides complimentary wireless Internet access. Additionally, rooms include free toiletries and a ceiling fan. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Maya Bric Hotel, you're connected to a shopping centre and just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Quinta Avenida and 6 minutes on foot from Playa del Carmen Main Beach
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Maya Bric Hotel offers its guests a kids' pool, an outdoor pool, and Access to hot tub. An airport shuttle (available on request) and an area shuttle are available for a fee. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Maya Bric Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

Guests can enjoy buffet breakfast for a fee.
Maya Bric Hotel has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: USD 8 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • 22-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 9 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 8 per person
  • Airport shuttle fee: USD 100 per vehicle (one way)
  • Pet fee: USD 9 per pet, per night
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Maya Bric Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bric Hotel
Hotel Maya Bric
Maya Bric
Maya Bric Hotel
Maya Bric Hotel Playa del Carmen
Maya Bric Playa del Carmen
Maya Bric Hotel Riviera Maya/Playa Del Carmen, Mexico
Maya Bric Hotel Hotel
Maya Bric Hotel Playa del Carmen
Maya Bric Hotel Hotel Playa del Carmen

Maya Bric Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 201 reviews" "
Rating 8 - Good. 79 out of 201 reviews" "
Rating 6 - Okay. 46 out of 201 reviews" "
Rating 4 - Poor. 19 out of 201 reviews" "
Rating 2 - Terrible. 12 out of 201 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Amenities
Okay for the price! But it can be much better!!!!!
Stayed 4 nights in Jul 2019

10/10 Excellent

Npr, Texas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, very accessible to shops and restaurants. It was a bit loud near my room but my parents room wasn't. The breakfast was excellent. It was a good stay for the price. Very pleased.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was right in the middle of everything! Close to beach, places to eat, bars. If you dont like noise at night dont pick this place. I didnt mind because i was at out at night too..
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

The Security Guard was very mean. It was uncomfortable
Stayed 2 nights in Dec 2018

8/10 Good

Cory, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the strip so alot of noise at night but very good location, great breakfast, and nice towel decorate on bed
Stayed 3 nights in Jul 2018

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware of this hotel!
Prepaid a room from Saturday to Sunday but was going to check in on Sunday morning around 630am and checkout that same day at checkout time. Had my booking agency call the hotel and let them know I was checking in around 630am so to expect me then. They confirmed with Alex at the front desk. When I arrived at the hotel at 645am I had to wait 15 minutes because there was not receptionist until 7am. Alex arrived at 7am and after looking in the computer he tells me that they are sold out. I asked him how can they be sold out when I have a confirm prepaid reservation and they called the day before and told him I would checkin around 630am. He had no answer and just kept saying they were sold out. I asked for the manager and he told me he was not available till Monday. I told him to call his manager and he refused. Because of Alex I had to have my booking agent arrange another hotel room which took till 10am. Needless to say after 24 hours of flying I had to deal with this till 10am which is finally when I checked in to another hotel! Will never book this hotel again!
Stayed 1 night in May 2017

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Nice hotel, close to beach and shopping.
Comfortable, great breakfast. Lots to see and do.

2/10 Terrible

Dee, CA

Disliked: Staff & service, property conditions & facilities, room comfort
AWFUL. hotel rooms are next to pounding nightclub
Good people but hotel next to a pounding nightclub that went on until 3 in the morning EVERY single night. AWFUL. Moved rooms only after aggressively insisting but that did not help. Hotel room walls so thin you can hear coughs on the other side. No sleep for 5 days.

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, room comfort
Location.location NOISE
This was the 4th time I stayed here over the past few years. But never before was the music from the bar across the street so bad. It was loud and horrible every night but worse on Saturday night. The music went on until 6 am.

8/10 Good

Bruce, Olympia WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in downtown
Very nice there as it is not the Hilton, but serves it's purpose..Not your place if old fashioned, want quiet nights, or a whiner.

6/10 Okay

review, edmonton A.B.

Liked: Cleanliness, staff & service, room comfort
Reliable hotel
The hotel had nice amenities safes,clean pool, friendly staff it was close to 5th ave so a bit noisy from the party bars but hey it was close to the shopping and the beach. Oh and the front desk could converse in English enough to get buy.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
DONT EVER BOOK HERE
TLDR - dont book here, dont be fooled by the price - false advertising NO WIFI, its not a secure/ safe hotel, you will not get a good nights sleep, AC problems, no mini bar, TV problems, health concerns-> dirty, many problems- DONT BOOK HERE. this hotel is 1 star at best and you should never book here despite the cheap cost. 1. doors are flimsy, easy to kick in and have holes in the frame letting in bugs and small wild life. i found a lizard type animal in my room one day 2. wifi signal is poor and weak you can never get a connection in your room or at your hotel 3. asking for extra clean towels is like pulling teeth, they are very reluctant to help you 4. hotel has poor security, night guard constantly passed out, doors flimsy, windows had no bars or cages, bathroom window had no screen - easy for robbery and to break into 5. AC broke during our stay and was not fixed. AC was leaking dirty water onto our bed and pillows- major health issue 6. TV was fickle and sometimes worked and did not work 7. pool lounge area was covered in bird feces and was not cleaned, & no pool towels were provided 8. charged 7 pesos a minute to make a local phone call 9. music from nearby club and bars could be heard crystal clear in room despite using ear plugs. I never got a single nights rest staying here 10. no mini bar in room - cant have a cold beer and no place to store left overs or food. 11. general hotel was dirty and unclean lobby lounge chairs were stained, dirty and unkept.

8/10 Good

Andrew, Qualicum Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisey due to being right on Avenida Cinqo where the nightclubs boom till 6 a.m. every weekend night. Otherwise it is the perfect affordable getaway hotel. Not fancy but very authentically Mexican with a lovely little pool and garden area. Great breakfast buffet. Wifi in rooms doesn't work well but works in lobby and around the pool. Rooms are simple but clean. Hotel staff are very nice.

6/10 Okay

Andrew, Qualicum Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Rock On Maya Bric
A cute little hotel with great breakfast buffet included & nice pool & garden. Lovely staff too. Downside is it's right across from the disco which goes till 6 am. Ear plugs essential & even so you'll lose a few nights sleep here. Close to the beach.

6/10 Okay

John

Disliked: Cleanliness
Just.... Nah. It was fine, I mean, we didn't die, it's not extremely terrible or anything. It had ice cold AC. The included breakfast everyday is seriously great. But it's kind of dirty and just kind of cheapy in general. The wifi only works in the lobby. Annoying cover band playing every night just across the street. There's just so many options available that are better. We moved to Illusions, just down the street and it was muuuuch better

8/10 Good

mike, virginia beach

Liked: Staff & service
Disliked: Room comfort
Great deal on 5th ave
We looked on line and it was the best deal Under 400usd for 7 days. Rooms a bit dated, but ok for the money. Pool was 10 feet from our door. Breakfast was good. Best thing was the location and price We stayed in food 8 which was next to the pool pump room, a bit loud. Overall a hell of a deal.

10/10 Excellent

sara, BERWYN, ILLINOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL VACATION AT PLAYA DEL CARMEN
my son and I stayed for 14 days. they need to Improve wifi connection, overall good breakfast every morning and thank's to chef IVAN for pleasing the guests, the pool was wonderful, all the personal from MAYA BRIC HOTEL make us feel welcome and we did enjoyed our stay and great location on quinta avenida I would recommend MAYA BRIC HOTEL.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fine hotel for the price.
Nice pool. Fine breakfast. Staff very friendly. In the center of the action and the beach is just around the corner (2 minute slow walk).

4/10 Poor

Tori, Connecticut

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loud and hot
AC in one room didn't work and TV in our other room didn't work....were not fixed during our stay. Got charged for 2 buffets we did not have. Stated rooms had 2 queen sized beds each, they were barely doubles. Extremely loud at night with nightclub music till 4 am. The window in the bathroom did not close so it was impossible to dull the noise from the music. Beds like rocks. On the other hand, staff was very kind and tried to be as accomodating as possible within restrictions of hotel's physical problems. Also, the chef was terrific.

6/10 Okay

Keith, Isla Mujeres

Liked: Cleanliness
Basic at best.
For location you couldn't ask for a better place. Right in the heart of the shops, restaurants and bars. But the hotel itself left a little to be desired. There was much painting and renovating and the biggest disappointment was that the pool was completely drained and being repaired. The room was very, very basic and our toilet did not flush properly. There was a breakfast included. The price per night was inexpensive so you truly get what you pay for.

4/10 Poor

Christopher, Baltimore, MD

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful.
The guy who checked us in was very rude. The room was small and had ants everywhere. The beds were uncomfortable and to top it off there was LOUD construction that started everyday at 7:30am!!! The only thing good about the place was the breakfast and the pool. I would never stay here again.

4/10 Poor

Gil, Israel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad day
Too nozise, not hot water, bad is not a bad

6/10 Okay

Thaila, Trieste, Italy

Liked: Cleanliness, staff & service, property conditions & facilities
In the center but too much noise
Swimming pool and restaurant ok, breakfast include in the price. Room too noisy, cause to the disco near the center.

10/10 Excellent

akire, Los Angeles CA. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, close to the beach and 5TH avenue.
I recommend this hotel, I was attended by Sirilo great and nice customer service, has a restaurant in, with delicious food, has everything you need closer, this hotel has excellent location, on 5th avenue is between 10/8 st.for beach one block, spas on all avenue are. Close for pharmacy, restaurants, and dancing places, relax areas. And private, public parking, sorry the hotel don't have parking you need to parking on 10th ave.but is near To xcaret and xel-ha at 10min. Course I will like to back next time :D