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Ocean Riviera Paradise All Inclusive

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Free minibar, in-room safe, desk, free WiFi
Eden Master Suite | Free minibar, in-room safe, desk, free WiFi
10 bars/lounges, 4 swim-up bars, 5 poolside bars
On the beach, beach volleyball

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • Punta Esmeralda Beach
    ‪9 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪15 min drive‬

Room options

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop) | Free minibar, in-room safe, desk, free WiFi

Suite (Eden Master Suite Rooftop)

  • 186 sq m
  • Ocean view
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP | Free minibar, in-room safe, desk, free WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View | Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Garden View

  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite with Jacuzzi

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Free minibar, in-room safe, desk, free WiFi

Junior Suite (Eden Junior Suite Rooftop)

  • 135.0 sq m
  • Sleeps 3

View all photos for Standard Room

View from room

Standard Room

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Eden Junior Suite Swim Up | View from room

Eden Junior Suite Swim Up

  • 57 sq m
  • Sleeps 3

View all photos for Eden Junior Suite Pool View

Eden Junior Suite Pool View | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Eden Master Suite

Eden Master Suite | Free minibar, in-room safe, desk, free WiFi

Eden Master Suite

  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Sea View (Eden Junior Suite Rooftop)

Free minibar, in-room safe, desk, free WiFi

Junior Suite, Sea View (Eden Junior Suite Rooftop)

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Ocean Riviera Paradise All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Xcalacoco. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Blue Moon, one of the property's 11 restaurants and 10 bars/lounges
  • Splash around at the free water park or swim in the 5 outdoor pools
  • Treat yourself to Swedish massages, reflexology or body treatments at Despacio
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and basketball
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by car from Quinta Avenida and 12 minutes from Playa del Carmen Maritime Terminal
Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 swim-up bars and 10 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 11:30 AM.
Blue Moon – This restaurant specialises in international cuisine and only serves dinner.
Amaranto – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Villamarina – This restaurant specialises in international cuisine and serves breakfast, lunch and light fare. A children's menu is available. Open daily.
Ruta 66 – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
La Locanda – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Ocean Riviera Paradise All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:30 AM
  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Villamarina

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Spa tub
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 871 out of 1783 reviews" "
Rating 8 - Good. 444 out of 1783 reviews" "
Rating 6 - Okay. 246 out of 1783 reviews" "
Rating 4 - Poor. 113 out of 1783 reviews" "
Rating 2 - Terrible. 109 out of 1783 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Shirantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and food
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay lovely resort we booked privledge which I personally wouldn’t bother paying for as it’s nothing special and the privledge breakfast buffet was always empty but the resort is fab lots going on and lots to see and do and great snorkling
Stayed 6 nights in Oct 2024

4/10 Poor

Giovanny

Stayed 5 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice. Would definitely be back again.
Stayed 4 nights in Oct 2024

4/10 Poor

Sonya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I did not enjoy the wildlife. I was pleased that the wildlife did not bother anyone although one did run across the table when a couple was eating. That was very disturbing!
Stayed 7 nights in Oct 2024

10/10 Excellent

Glenda, Greenville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are friendly and do their job well. The grounds were not kept up to well (dirty walk ways and quite a lot of garbage from day before not cleaned up. The Koatis in the resort ( and i get it its wild life in and around the resort) were very aggressive especially when there was food around and they deficate every where and no. One would clean up which is very unsanitary. For these reasons would not return to this resort.
Stayed 10 nights in Oct 2024

4/10 Poor

William

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The only positive for this hotel is the staff which were always very nice regardless of who you ran into. We were disappointed in the quality of food at every place that we ate. Even the Steak House which was absolutely raved about was terrible. The room service items were the worse of all and the desserts consisted of warm cheesecake and a rock hard brownie. Beyond the food issues, the hotel is very run down. Paint chipping, roofs leaking in most buildings, no AC in some buildings, the elevators not working, etc. There were also some pretty bad smells. As soon we opened the door to leave the room it smelt like sewage. Our room was not the cleanest with splatters on the floor, patchy repair jobs, stained towels, and a hole in the wall under the bathtub. We had a two story room with a rooftop jacuzzi and we were not able to use it because it would never fill up beyond 1/4 full. The lights in the outdoor seating area didn’t work so we could not be up there at night, and the outdoor furniture mats were very dirty. The drinks were good at all the bars, but you can’t get drinks brought to your room. The only bar open after 8pm is in the lobby, which is all the way on the other side of the resort from our room and a pretty long walk. We never got served in the reserved Privilege areas at the pool either, which was a big bummer. I was really hoping to like this place and have it be our new go to but we are very disappointed and the only saving grace for this hotel is the staff.
Stayed 4 nights in Oct 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Jonathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic and the food was great in some of the restaurants but the cost for privileged is something that i wish was not so expensive but the pool and locations are always clean. The resort staff should make your guests that are not fluently spanish speaking about the excursion rates and what is expected from your clients (people who operate the excursions)from your guest in regards to tips and maybe offer spanish lessons as an option at the resort. My friends and I enjoyed everything. Thanks for the experience
Stayed 5 nights in Oct 2024

8/10 Good

Glenda, Greenville

Liked: Cleanliness, staff & service, amenities
I didn't like the fact they were painting in my swimout so therefore was unable too use. The smell of the paint was unbearable for causing nausea
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here, will come back with my kids!
Stayed 4 nights in Oct 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to Visit Friendly Staff Overall A Great time. I’d definitely go Back
Stayed 4 nights in Oct 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I had the most amazing trip just the 3 of us in October 2024 and I would highly recommend this resort to anyone! :)
Stayed 6 nights in Oct 2024

8/10 Good

Katelyn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Maybelene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Artur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, staff and food was incredible, absolutely amazing. Every person we interacted with was helpful and friendly. Appreciate their hard work. Hotel was nice and clean. A lot of activities, restaurants. Entertainment is great. BUT there is no beach. In the ocean side dozens of sand bags, looks horrible…not possible to swim. The only thing we needed from this vacation was the beach. No words to describe how sad it was. We tried to book another hotel and leave in the first day, but at the last moment everything was expensive and we had to stay and go to Princess hotel (next to ours) to hang out on the beach.
Stayed 6 nights in Oct 2024

10/10 Excellent

Tanvir Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aylin Best Concierge
Amazing experience! Specially the concierge Aylin was of tremendous help getting us reservations to sought after restaurants at the property. She also helped with each and every need of ours such as scheduling the house cleaning at our time or request. If you get Aylin as your concierge, you are going to have a very comfortable stay!
Stayed 2 nights in Oct 2024

6/10 Okay

shad lynn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This was our second time staying at the resort.The first time was great the second time was so so. You can definitely tell that they are trying to better the resort in some areas. But they do not regulate smoking areas, so people are smoking everywhere. Very hard to go sit by the pool with people smoking right beside you. Also the push for timeshare ownership is ridiculous. They wont take no for an answer and waisted a day of our vacation touting us around just becaise we didnt want to be rude and say leave us alone. I wanted to stay at your resort, was this not good enough? It will be the last time we stay. Time to find something better
Stayed 8 nights in Oct 2024

10/10 Excellent

Mariusz Mateusz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at this resort and loved it! The staff from the front desk, concierge, waiters, bartenders, room service and all privilege areas were beyond accommodating. Our room in the junior suite swim up area was spacious, clean, private, romantic and comfortable. We also loved the private privilege beach area. We liked the idea of having different areas throughout the resort that were quiet and relaxing and then other areas that were more full of life for when you wanted to party. We would def come back in the future
Stayed 9 nights in Oct 2024

8/10 Good

Sonam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Rosilene

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana Karina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place, the food was great, good entertainment, lots to do. My only complaint is the beach area. Other than that the place was great. We loved Andrea, Santiago from Route 66,Joaquin from the bar, they were all great people. Also the massage at the spa was AMAZING! By Marisol and Beatriz wow! We will definitely be coming back. Thank you !!
Stayed 5 nights in Oct 2024