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Playa Maya by MIJ - Beachfront Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa Maya by MIJ - Beachfront Hotel

Deluxe Room, Balcony, Ocean View | Balcony view
Outdoor pool, pool umbrellas, pool loungers
Family Suite, Connecting Rooms, Ocean View | Beach/ocean view
Economy Suite, Connecting Rooms | Beach/ocean view
Standard Room, 2 Double Beds, Balcony | Beach/ocean view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
Playa del Carmen, QROO
  • Quinta Avenida
    2 min walk
  • Playa Maya
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    6 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    13 min walk

Room options

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Deluxe Room, Balcony, Ocean View

  • 25 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Kitchenette, Poolside

Junior Suite, Kitchenette, Poolside | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Junior Suite, Kitchenette, Poolside

  • 25 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Suite, Connecting Rooms, Ocean View

Family Suite, Connecting Rooms, Ocean View | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Family Suite, Connecting Rooms, Ocean View

  • 58 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Single Sofa Beds and 2 Double Beds

View all photos for Economy Suite, Connecting Rooms

Economy Suite, Connecting Rooms | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Economy Suite, Connecting Rooms

  • 58 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 8
  • 4 Double Beds and 2 Single Sofa Beds

View all photos for Room, 1 King Bed with Sofa bed, Hot Tub

Room, 1 King Bed with Sofa bed, Hot Tub | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Room, 1 King Bed with Sofa bed, Hot Tub

  • 29 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Economy Room

Economy Room | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Economy Room

  • 21 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for Deluxe Room, Terrace, Partial Sea View

Deluxe Room, Terrace, Partial Sea View | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Deluxe Room, Terrace, Partial Sea View

  • 25 sq m
  • Studio
  • 1 bathroom
  • Partial sea view
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Standard Room, 2 Double Beds, Balcony

  • 23 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Beach View

Deluxe Double Room, Beach View | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Deluxe Double Room, Beach View

  • 25 sq m
  • Studio
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Pelicano Inn Playa del Carmen - Beachfront Hotel

On private beach
Free WiFi
Restaurant
Air conditioning
3.9 out of 5, Good, (223)
The price is CHF 100
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Pelicano Inn Playa del Carmen - Beachfront Hotel

About this property

Playa Maya by MIJ - Beachfront Hotel

On beach with outdoor pool, near Quinta Avenida
When you stay at this beach aparthotel, you can enjoy umbrellas and sunloungers. Each apartment offers free WiFi, a pillowtop bed and a flat-screen TV with cable channels. A fridge, room service and a hairdryer are among the other amenities available to guests.
Playa Maya by MIJ - Beachfront Hotel offers 20 accommodations with laptop-compatible safes and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Playa Maya by MIJ - Beachfront Hotel. During your stay, you're just a quick walk from Quinta Avenida. Features include free breakfast and free WiFi in public areas, plus an outdoor pool. Built in 2002, this comfortable aparthotel has 20 apartments over 3 floors. Each apartment includes amenities such as free WiFi and a pillowtop bed.
  • Each apartment offers a pillowtop bed, a flat-screen TV and a fridge
  • Free English breakfast served daily
  • Free WiFi
  • Enjoy international cuisine at Restaurant Playa Maya, a family restaurant with a beachfront location
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Quinta Avenida and 7 minutes on foot from Playa del Carmen Maritime Terminal
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Playa Maya by MIJ - Beachfront Hotel such as an outdoor pool and a hot tub.

Free breakfast is available daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi.

This 3-star Playa del Carmen aparthotel is smoke free.

Guests are served a free English breakfast daily from 8:00 AM to 10:00 AM.
Restaurant Playa Maya – This beachfront family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Beach

  • On a sandy beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Restaurants on site

  • Restaurant Playa Maya

Food and drink

  • Refrigerator

Dining

  • Free English breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Couples/private dining
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed: MXN 10 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In an entertainment district
  • In the city centre
  • Near the sea
  • On the waterfront

Things to do

  • Boat tours nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 units
  • 3 floors
  • Built in 2002
  • Connecting units available
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property can only be accessed by the beach.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 9:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Playa Maya Hotel Playa del Carmen
Playa Maya Hotel
Playa Maya Playa del Carmen
Playa Maya Riviera Maya/Playa Del Carmen Mexico
Playa Maya Del Carmen
Playa Maya Hotel Del Carmen

Playa Maya by MIJ - Beachfront Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 234 out of 498 reviews" "
Rating 8 - Good. 143 out of 498 reviews" "
Rating 6 - Okay. 61 out of 498 reviews" "
Rating 4 - Poor. 28 out of 498 reviews" "
Rating 2 - Terrible. 32 out of 498 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I just spent 3 nights at Playa Maya. We got to the hotel a little late, but was greeted by Marvin (I believe he's night time security) who helped us to our room. The hotel doesn't have a street entrance so you must walk through the beach, which was fine, we're at the beach anyway! They provide fresh water for the rooms and ours was cleaned nicely everyday. We have nothing but good things to say about this property. Our favorite person was Marvin. He carried great conversations with my husband and I and suggested many fun things for us to check out. The breakfast was good and the hospitality was even better. We will be back!
Stayed 3 nights in May 2024

6/10 Okay

Andrea

Liked: Cleanliness
Disliked: Room comfort
Run-down and overpriced
Entrance is difficult to find so call upon arrival. Website listing is inaccurate; the room was very run-down, uncomfortable and with bare bones amenities. The main light was burned out, the closet had no hangers, the safe was broken and unusable, no fridge, a coffee maker without coffee or cups and the only toiletry provided was shampoo through a soap dispenser. The hot water ran out after one minute and the bed was old and uncomfortable, as were the pillows. That being said, the staff was amazing!! and it's a great location. The a/c worked well...
Stayed 3 nights in May 2024

8/10 Good

ANTHONY

Stayed 4 nights in Apr 2024

6/10 Okay

Dinah Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Small hotel which is good
Stayed 7 nights in Apr 2024

8/10 Good

Tanya

Liked: Cleanliness
Stayed 7 nights in Apr 2024

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A returning customer, this hotel is beautiful and has the front entrance in front of the beach so it's very relaxing to see. I always recommend Playa Maya Hotel :)
Stayed 2 nights in Apr 2024

8/10 Good

Venkata Srinivasarao Chekuri

Liked: Cleanliness
Enjoyed our stay. Little interior to public access
Stayed 4 nights in Apr 2024

8/10 Good

matt

Stayed 4 nights in Apr 2024

8/10 Good

Jean Pierre

Travelled with partner
Liked: Property conditions & facilities
The property needs a direct access from Calle 8 NTE and not to have your shoes wet by the ocean while accessing the hotel by the beach - the rest was fine and the management are excellent people and very hospitable
Stayed 2 nights in Apr 2024

2/10 Terrible

Javier

Travelled with family
Disliked: Cleanliness, room comfort
Very dirty mold everywhere and broken items
Stayed 3 nights in Mar 2024

2/10 Terrible

Raymond

Disliked: Cleanliness, room comfort
Not very well kept
Stayed 3 nights in Mar 2024

6/10 Okay

Alfred

Travelled with partner
Liked: Cleanliness
Nice staff, spacious room, ample hot water, good views of ocean. Rocky beach, seaweed discolored water, a bit run down, wifi a bit spotty.
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Great day at the beach. Perfect proximity.
Stayed 1 night in Feb 2024

4/10 Poor

Paul

Disliked: Cleanliness, room comfort
Below average hotel
Toilet was running; TV didn't work. The room was barely better than backpacker hostel. Really disappointing stay based on the 8.4 star rating which is clearly innacurrate
Stayed 2 nights in Jan 2024

8/10 Good

thierry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Albert

Travelled with partner
Liked: Cleanliness
Liked it was right on the beach. No deadbolt or peephole on the door. Room was entered twice While we were in bed. Had stayed here several years ago, property has gone downhill.internet only worked half the time. Staff was nice, but new.
Stayed 8 nights in Dec 2023

2/10 Terrible

michelle

Disliked: Cleanliness, room comfort
very rude
your man at the desk would not let me in with my service dog. Your ad on hotels.com said that service dogs were ok. He was tude to me and unkind. he did not care that I had no other place to stay. I asked for a refund and he said no. so you will either refund my money now or I will file a claim with spread word on the internet of your very difficult hotel!!! Michelle
Stayed 2 nights in Dec 2023

6/10 Okay

chris

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No Wifi for 3 consecutive days in the rooms, wifi was available at main restaurant though. Location is great. Right on the beach. People talk about walking across beach to get to hotel, its 30 feet off the street via beach. Rooms are very basic, not dirty but no extras at all. No blanket on bed beyond sheets for example. Breakfast is great, good omelette and coffee, friendly staff. Office staff are so - so, not looking to help. Location is perfect, on the beach, close to everything and central.
Stayed 3 nights in Dec 2023

4/10 Poor

MIHAELA

Stayed 1 night in Dec 2023

2/10 Terrible

German

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nothing works like the jacuzzi, the pool was so dirty, I’d told the guy who’s cleaning to don’t clean my bedroom and he didn’t lessen and throw away my wife’s very expensive lotion.
Stayed 3 nights in Dec 2023

10/10 Excellent

Coy

Stayed 3 nights in Dec 2023

8/10 Good

Juan Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

martin

Travelled with partner
Disliked: Property conditions & facilities
The property needs some major maintenance, we didn't get clean towels all week, staff were good, although, there was different staff every day. Great location
Stayed 5 nights in Nov 2023

6/10 Okay

Bobby

The biggest problem I have is that you actually have to drag all of your luggage through the sandy beach to get to hotel. Also lots of mold under wall AC unit. Only way in and out of room is through sliding glass door with very questionable lock. I didn’t feel comfortable leaving the room or sleeping at night. There are many choices on the beach here. I would recommend finding somewhere else.
Stayed 1 night in Nov 2023

10/10 Excellent

Laura Gail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beach was wonderful and the staff at Playa Maya were so amazing and kind!! We really loved the people working at the hotel. Beachfront access is awesome. Also, food here is actually quite good for an included breakfast. The facilities like shower etc are not luxurious, so if that is what you’re looking for this isn’t for you, but it is clean and nice enough for the price! I would definitely recommend this hotel based on how well we were taken care of.
Stayed 5 nights in Nov 2023