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Playa Palms Beach Hotel

4.0 star property

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Photo gallery for Playa Palms Beach Hotel

View from property
Premium bedding, in-room safe, laptop workspace, blackout curtains
View from property
Outdoor pool, pool umbrellas, pool loungers
Private beach, white sand, beach umbrellas, beach towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Kitchen
  • 24/7 front desk

Explore the area

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    ‪1 min walk‬
  • Quinta Avenida
    ‪2 min walk‬
  • Mamitas Beach
    ‪6 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪254 min drive‬

Room options

View all photos for Family Room

32-inch flat-screen TV with cable channels, TV

Family Room

  • 67.33 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View | Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio, 1 Queen Bed, Garden View

  • 44.58 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio, Partial Ocean View

  • 50.66 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

Penthouse | Premium bedding, in-room safe, laptop workspace, blackout curtains

Penthouse

  • 61.76 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen | Fridge, microwave, stovetop, espresso maker

Apartment, 1 Bedroom, Partial Sea View

  • 62.71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Ocean Front Studio

  • 48.83 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard With Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room Standard With Garden View

Living room | 32-inch flat-screen TV with cable channels, TV

Double Room Standard With Garden View

  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room Standard With Partial Sea View

Living room | 32-inch flat-screen TV with cable channels, TV

Quadruple Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Hyatt Centric Playa del Carmen - Downtown House & Beach House

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (70)
The price is CHF 169
for 1 room
includes taxes & fees
19 May - 20 May
Hyatt Centric Playa del Carmen - Downtown House & Beach House

About this property

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida
A private beach, an outdoor pool and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a furnished balcony and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Playa Palms Beach Hotel. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and breakfast (surcharge). Built in 1997, this upmarket aparthotel has 39 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a furnished balcony/patio and a flat-screen TV
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach
  • Guests have great things to say about the pool and the clean guestrooms
  • Steps from Playa del Carmen Main Beach and Quinta Avenida
  • Airport shuttle service available for a fee
Playa Palms Beach Hotel offers its guests a private beach and an outdoor pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The boutique Playa Palms Beach Hotel also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

For a fee, guests can enjoy a continental breakfast on weekdays from 7:00 AM and 11:00 AM.

Languages

English, Russian, Spanish

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near the sea
  • Next to a golf course
  • On the waterfront

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Palms Beach Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 7 for adults and from USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
Playa Palms Beach Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 856 out of 1597 reviews
Rating 8 - Good. 452 out of 1597 reviews
Rating 6 - Okay. 156 out of 1597 reviews
Rating 4 - Poor. 60 out of 1597 reviews
Rating 2 - Terrible. 73 out of 1597 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

carmela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay looking forward to go back!
Stayed 14 nights in Jan 2025

10/10 Excellent

Richard, napa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful meticulously maintained property with a superb staff. I’ve been staying here for years and they have consistently improved !
Stayed 4 nights in Jan 2025

10/10 Excellent

Ian

Stayed 6 nights in Jan 2025

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness
On the ocean but not suitable for swimming.
Stayed 14 nights in Jan 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central location although nearby area noisy late at night, however hotel itself was quiet. Car parking problematic, concierge very helpful in this matter. limited beach area due corrosion. good hotel staff & communication. Room cleaning was exceptional. Would use again based on value.
Stayed 2 nights in Jan 2025

10/10 Excellent

alejandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was beautiful and unique ! excellent location, super clean and fantastic staff ! Breakfast delicious ! Rooms are beautiful with everything you need and more ! Water jug for each room ! Just perfect !!!
Stayed 1 night in Dec 2024

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay in Playa del Carmen. Worth the price to stay somewhere walkable, safe, on the beach, and quiet. I also loved the design of this hotel. The pool in the middle was lovely and it was wonderful to have a patio overlooking the pool and ocean. Felt like you were right in the middle of everything, but still had a secluded place to retreat to at the end of the day. Friendly staff, air conditioning worked great. I would definitely stay here again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Carlota

Liked: Cleanliness, property conditions & facilities
Muy bueno
Stayed 5 nights in Oct 2024

4/10 Poor

Don

Liked: Cleanliness
Improvements are needed to the property and services: Pillows - terrible stiff hard Wash Cloth - only 1 provided each day Coffee Pods - 2 provided on day 1 and each day after pods $2 each Shower / Sink Fixtures - dull and dingy Trash Can - at beach area not removed for 6 days we were there and smell was terrible
Stayed 6 nights in Jan 2025

10/10 Excellent

Fernando Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location by the sea, nice view from room 213, comfortable and very friendly. I will come back to the property in a heartbeat
Stayed 4 nights in Jan 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All l the staff were very kind from front desk, housekeeping maintenance and the breakfast crew.
Stayed 9 nights in Dec 2024

10/10 Excellent

Anthony, Tallahassee

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Dec 2024

10/10 Excellent

Anwar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very supportive staff
Stayed 5 nights in Dec 2024

8/10 Good

Rachel, DENVER

Travelled with family and small children, Travelled with group
Liked: Cleanliness
When we first arrived, we were a little disappointed by the eroded beach. But after a few days, we realized that the magic of Playa Palms completely absorbed us. This place is awesome, and affordable. It’s located, literally in the heart of everything in Playa, but somehow miraculously quiet. The rooms are cute, and very clean. Breakfast on your private balcony is a real treat. The restaurant next-door, ASI, is the best food we had in Playa and they also deliver directly to the hotel, including cocktails to the beach. The cute neighborhood vibe in the hotel itself was also great, and there was never a problem, getting beach chairs. This was like a home for us while we were in Playa. We were there with a group of friends, each coming and going on different days And it worked wonderfully. On days when we knew we wanted to relax on the beach all day we walked over to fusion a couple blocks away and rented two chairs plus umbrella for 15 bucks for the day. I would highly recommend playa palms for a low-key affordable and really pleasant vacation. We will definitely be back. Oh, and the staff were so kind and so helpful! I can’t say enough how great they were there.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, amenities, property conditions & facilities
Original and well designed
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandra

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort

Perfect little oasis

Just perfect ! Nice , clean , unique , spacious , great staff ! Fantastic breakfast !
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful property bordering the shore. Loungers on the sand looking out at the fishing boats (not amenable to swimming, but great swimming beach two blocks away). Restaurant next door has great food; get the ceviche. Carlos the concierge took care of all our transportation and activity needs. Our family had a great experience here.
Stayed 5 nights in Dec 2024

6/10 Okay

Cassandra

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Johnny, Lakeville

Travelled with family
Liked: Cleanliness, property conditions & facilities
The beech area could be better
Stayed 3 nights in Dec 2024

10/10 Excellent

Tatiana A

Liked: Cleanliness, room comfort
Excellent location, friendly staff. Will be coming back in the near future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rocio

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment-like hotel. Immaculate inside and out. We felt safe an secured at all times. Everything is walking distance.
Stayed 1 night in Dec 2024

8/10 Good

Zoe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time to Playa Palms Beach Hotel. We love that it is just minutes from 5th Ave with lots if restaurants near by. The beach was badly damaged by the Hurricane this summer. There is still sand and chairs on the beach but you have to walk to swim. Its about a 5 minute walk to the other beaches. Our only complaint is the wifi is hit or miss. At times it is great, others not very good and on the rainy day we had none at all most of the day.
Stayed 10 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, Well kept property with great views. Great location, very short walk to 5th Avenue with Restaurant and shopping.
Stayed 7 nights in Dec 2024

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto
Stayed 5 nights in Nov 2024

4/10 Poor

Kim

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Tiniest worst bed ever Swimming pool was also ridiculously small
Stayed 1 night in Dec 2024