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Residence Inn by Marriott Playa del Carmen

3.5 star property
VIP Access

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Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Rooftop terrace
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony) | In-room safe, laptop workspace, blackout curtains, soundproofing
Golf
In-room safe, laptop workspace, blackout curtains, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly

Explore the area

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Playacar Golf Club
    ‪16 min walk‬
  • Quinta Avenida
    ‪4 min drive‬
  • Xcaret Eco Theme Park
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed, Non Smoking

  • 41.06 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony) | Living area | 55-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

  • 66.15 sq m
  • Golf view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony) | In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

  • 50.67 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony) | In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

  • 41.37 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds, Non Smoking

  • 50.37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Wyndham Garden Playa del Carmen

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1001)
The price is CHF 50
for 1 room
includes taxes & fees
18 Jun - 19 Jun
Wyndham Garden Playa del Carmen

About this property

Residence Inn by Marriott Playa del Carmen

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a poolside bar. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. 55-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Residence Inn by Marriott Playa del Carmen gets good marks from our customers. During your stay, you'll be within walking distance of Centro Maya Shopping Center. You'll find features such as free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include free food shopping service, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • 10 minutes by foot from Centro Maya Shopping Center and a 5-minute drive from Quinta Avenida
  • Cats and dogs welcome for a fee
Residence Inn by Marriott Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness centre. You can enjoy a drink at the pool bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Playa del Carmen.

This 3.5-star Playa del Carmen hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (61 centimetre high)
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (124 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1004 reviews
Rating 8 - Good. 176 out of 1004 reviews
Rating 6 - Okay. 49 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home.

I felt our stay was above average. But our AC unit was a bit noisy and the room we were in wasn't soundproofed from outside sounds. Sometimes it sounds like someone was trying to open our door. Sucks if you're paranoid which we weren't. However, the kitchenette was a welcome surprise: there was a two burner electric stove, microwave, dishwasher and full size fridge. No ice machine but there was a tray available to use bottled water to make ice. All of the staff were immensely helpful and accomodating. ATM on site for MXN and USD was a massive plus! Breakfast was great. There was slight variety daily but ensure that you go before 9am it get crowded. Also, there is limited parking in the garage underneath the hotel. If you are a nightowl, will be parking in the parking lot and have to endure a decent walk to the lobby. We would stay again. The pros outweighs the cons.
Stayed 4 nights in Feb 2025

10/10 Excellent

enrique, guadalajara

Stayed 5 nights in Feb 2025

10/10 Excellent

Fatih

Stayed 7 nights in Feb 2025

8/10 Good

Richard, Orlando

Liked: Cleanliness, staff & service
Very comfortable beds. Good breakfast buffet until 10am daily. Too much traffic noise on the roadside rooms.
Stayed 4 nights in Feb 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome very reasonable price great hotel
Stayed 14 nights in Feb 2025

10/10 Excellent

YU HUA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is great!
Stayed 8 nights in Feb 2025

10/10 Excellent

Vikram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value for money!

Great Spot for us while visiting Ruins @ Tulum and Chichen Itzá. Great choice of Breakfast!
Stayed 3 nights in Feb 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe! Cameras everywhere and a safe box in the room, I found this relaxing knowing you can leave and find everything where you left it. Parking! Great breakfast with attentive staff for that matter and for anything else. New and fresh modern everything feels good and smells good always clean. Whoever runs this place knows what they are doing. The service approach and care you’d get there doesn’t fall short from 5 stars hotels. If you want a nice comfortable place quiet top quality of material used in building this place, Everything looks great and feels great, I highly recommend.
Stayed 5 nights in Feb 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get around with taxi or collectivo
Stayed 7 nights in Jan 2025

10/10 Excellent

Francisco

Stayed 2 nights in Feb 2025

8/10 Good

Claudia Consuelo Reyes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the breakfast every morning!
Stayed 6 nights in Jan 2025

8/10 Good

Mariève

Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrifc staff- wonderful room- needs more options for food inside the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing! Staff are super helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Dulce

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, very clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Stayed 1 night in Jan 2025

8/10 Good

Peter John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, with great staff.

We would give the hotel a 5/5 if the location was close for walking. We did walk to the closest mall, but found it tough carrying groceries etc. that far.
Stayed 28 nights in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had a very pleasant experience. The property was exceptionally quiet, providing a peaceful atmosphere for a relaxing stay. The rooms were spacious and equipped with full-service kitchens, which made it easy to prepare meals during my stay. Additionally, the availability of laundry facilities was a huge plus, especially for those who prefer to travel light. Breakfast each morning was warm and satisfying, offering a good start to the day. As someone who enjoys walking, I found that the 30-minute walk to Playa del Carmen was quite manageable, though it's worth noting that this is the only way to access the beach. Unfortunately, there isn’t a closer beach access, which would have been more convenient. While I wouldn't personally want to stay directly in Playa del Carmen due to the busy atmosphere and nightlife, the hotel's location worked well for me. The area around the hotel has a mall and grocery store nearby, making it easy to grab necessities. Taxis are readily available, and the MTS adventure brokers within the building are a great resource for planning excursions. While I would have preferred the beach to be a little closer or perhaps a walking trail through the nearby golf course, overall, my stay was enjoyable and met my needs. I would stay again.
Stayed 8 nights in Jan 2025

10/10 Excellent

Melih

Stayed 12 nights in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served breakfast. Had a gym. Full kitchen in the room. Facilityto do laundry. All of the staff were fantastic. Only issue was the distance to 5th Ave, which was a 2 mile walk one way or $10 for a taxi. Overall a great place to stay. I would stay here again.
Stayed 14 nights in Jan 2025

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 8 nights in Jan 2025

8/10 Good

Rene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

YOU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025