Hotel Riu Tequila - All Inclusive

3.5 star property

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5 bars/lounges, swim-up bar, poolside bar
Couples treatment room(s), sauna, body treatments, massages on the beach
Reception hall
Sports facility
Reception hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710
  • Piste Cyclable sur Paseo Xaman-Ha
    ‪1 min walk‬
  • Playacar Beach
    ‪7 min walk‬
  • Mayan Ruins of Playacar
    ‪15 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪6 min drive‬

Room options

Double Room (M)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room (E)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (M)

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Double Room (B2C-US)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (B2C-US)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room (U)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (E)

  • Sleeps 8
  • 1 King Bed

Junior Suite (L)

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Double Room (C)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (C)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Double Room

  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Suite Junior With View

  • Sleeps 3
  • 2 Double Beds

Double Suite Junior

  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Riu Tequila - All Inclusive

All-inclusive Playa del Carmen property in Playacar with 5 restaurants
5 restaurants, 4 outdoor pools and a full-service spa are available at this property. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free beach shuttle. Additionally, a nightclub, 5 bars/lounges and a health club are on-site. Housekeeping is available on request.
Hotel Riu Tequila - All Inclusive offers 630 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Tequila - All Inclusive. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 5 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Treat yourself to body wraps, facials or body scrubs at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Playacar Golf Club and 5 minutes from Quinta Avenida
  • Free beach shuttle service
Hotel Riu Tequila - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Tequila - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a nightclub, and a complimentary children's club are also featured at the family-friendly Hotel Riu Tequila - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Rosa Roja – This buffet restaurant serves breakfast, lunch and dinner.
Bamboo – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Rinascita – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Black Cow – On-site steakhouse. Open daily.
Beach Club – This buffet restaurant serves lunch, dinner and light fare. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Beach Club
  • Black Cow
  • Rinascita
  • Rosa Roja

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Tequila - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Hotel Riu Tequila - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1006 reviews
Rating 8 - Good. 269 out of 1006 reviews
Rating 6 - Okay. 100 out of 1006 reviews
Rating 4 - Poor. 59 out of 1006 reviews
Rating 2 - Terrible. 47 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We didn’t like it
Stayed 3 nights in Nov 2024

10/10 Excellent

Katelyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a friend trip here October 9-13, we had a blast. So much fun stuff to do everyday at the resort, definitely recommend the neon/white party on Fridays and the foam party on Thursdays. Would definitely go back, we felt very safe there. We did have to contact the front desk the first night because our room was so hot and the AC wasn’t working but the maintenance guy came and fixed it, never had an issue after that. All around great experience, most of the staff speak English, lots of food options, I expected a little more authentic Mexican food but definitely options for all taste buds.
Stayed 4 nights in Oct 2024

6/10 Okay

Esma

Stayed 9 nights in Oct 2024

8/10 Good

Ganna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great beach, good staff
Stayed 6 nights in Oct 2024

10/10 Excellent

RUTH, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel, it has everything available for any age family or group.
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estadía fue increíble, las instalaciones y el servicio por parte del personal muy buenos. solo la atención previa que se tuvo con el hotel es mejorable, ya que se tardaban demasiados días para contestarnos y no resolvieron nuestra duda.
Stayed 4 nights in Oct 2024

8/10 Good

Oleksandr

Liked: Cleanliness
Stayed 8 nights in Oct 2024

8/10 Good

LINDA AURELIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with the service of William, Aberardo, Jeremias and Felix. Everyone works very hard and I hope management appreciates their hard work. The lady that checked us in was terrible didn’t explain absolutely anything about the hotel. She definitely doesn’t like her job I would not have her in that position. Over all I like this hotel and hope to return soon 😊.
Stayed 5 nights in Oct 2024

10/10 Excellent

Celeste

Liked: Amenities, property conditions & facilities
Clean and well maintained
Stayed 7 nights in Oct 2024

10/10 Excellent

Aldo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's a party hotel. Overall, its pretty convenient and you have access to the front beach resorts of RIU.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place with lots of activity. Good god. We are at the Italian restaurant, Asian, and Mexican. All great food. Buffet had anything and everything you could want. Beautiful lobby and bar area. Pools were great. Beach is a short walk down a beautiful path or you can get a ride in golf cart. Beautiful palms trees at beach and water was perfect. Very close to Fifth Avenue shopping and Cozumel ferry.
Stayed 3 nights in Oct 2024

10/10 Excellent

richard a

Stayed 4 nights in Sep 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Sep 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 7th time in the Hotel and would not stay anywhere else. The Staff is the best around!!
Stayed 7 nights in Sep 2024

8/10 Good

galo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
More restaurants more entertaining
Stayed 4 nights in Sep 2024

10/10 Excellent

Jesus Saavedra

Stayed 4 nights in Sep 2024

10/10 Excellent

Nicolai

Stayed 9 nights in Aug 2024

8/10 Good

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is fantastic. The only complaint I have is the food at the buffet is alright. I feel like certain foods get recycled to the next day or change in quality. Besides this, I would definitely stay at another RIU again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing. Would book again!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay
Stayed 8 nights in Aug 2024

10/10 Excellent

TAMMY, ROMULUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The staff was very friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

slavisa

Stayed 5 nights in Aug 2024

10/10 Excellent

Hagan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na.
Stayed 5 nights in Aug 2024

10/10 Excellent

Hagan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Anna

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Food is terrible. The drinks are terrible. The breakfast staff in the buffet are not accommodating. Do not recommend! Defenitely not the same experience as Palace property. Stayed in Riu Palace Mexico twice and you can’t compare it.
Stayed 3 nights in Aug 2024