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Singular Joy Vacation Rentals

3.0 star property

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Photo gallery for Singular Joy Vacation Rentals

3 outdoor pools, pool umbrellas, pool loungers
Exterior
Rooftop terrace
Rooftop terrace
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1 Ave. Norte x Calle 14 Norte, Playa del Carmen, QROO, 77720
  • Playa del Carmen Main Beach
    ‪2 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪12 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪257 min drive‬

Room options

View all photos for Luxury Suite, 2 Bedrooms, Balcony

In-room safe, blackout curtains, free WiFi, bed sheets

Luxury Suite, 2 Bedrooms, Balcony

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Luxury Suite, 1 Bedroom, Balcony

In-room safe, blackout curtains, free WiFi, bed sheets

Luxury Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, blackout curtains, free WiFi, bed sheets

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Studio

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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The price is CHF 89
for 1 room
includes taxes & fees
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About this property

Singular Joy Vacation Rentals

Guesthouse with 3 outdoor swimming pools, steps from Playa del Carmen Main Beach
3 outdoor pools, a bar/lounge and a poolside bar are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a rooftop terrace, massage/treatment rooms and a children's pool.
Singular Joy Vacation Rentals offers 13 air-conditioned accommodations with a safe and blackout curtains. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower. This Playa del Carmen guest house provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include body treatments.
During your stay at Singular Joy Vacation Rentals, you're just a quick walk from Playa del Carmen Main Beach. You'll find features such as free WiFi in public areas, plus 3 outdoor pools and a poolside bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Places for an enjoyable drink include poolside bar and bar/lounge
  • Take a swim in the 3 outdoor pools
  • Amenities include multilingual staff, a lift and a rooftop terrace
  • Steps from Playa del Carmen Main Beach and Quinta Avenida
Singular Joy Vacation Rentals offers its guests 3 outdoor swimming pools and a children's pool. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A rooftop terrace, spa services, and multilingual staff are also featured at Singular Joy Vacation Rentals.

This 3-star Playa del Carmen guest house is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 200 per day)

Food and drink

  • A bar/lounge
  • A poolside bar

Things to do

  • 24-hour pool access
  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body treatments
  • Treatment room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

More

  • Air conditioning
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 200 per day (1148 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a first aid kit
This property is professionally cleaned
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for spa treatments. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.

Property is also known as

Singular Nights Downtown Hotel
Singular Joy Vacation Rentals Guesthouse
Singular Nights Residence Vacation Rentals
Singular Joy Vacation Rentals Playa del Carmen
Singular Joy Vacation Rentals Guesthouse Playa del Carmen

Singular Joy Vacation Rentals Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 73 out of 151 reviews
Rating 8 - Good. 42 out of 151 reviews
Rating 6 - Okay. 15 out of 151 reviews
Rating 4 - Poor. 9 out of 151 reviews
Rating 2 - Terrible. 12 out of 151 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roel, Fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

alberth

Travelled with group
Liked: Cleanliness, staff & service, amenities
Exc servicio e instalaciones
Stayed 5 nights in Nov 2024

6/10 Okay

Isidro

Stayed 4 nights in Aug 2024

6/10 Okay

Darwin

Travelled with partner
Disliked: Amenities
Arrived 20 mins. Early, female cleck wouldn’t check us in until 3p because we booked with Expedia but allowed other from booking and book it to check-in, stated she had to wait for Expedia to send our info, when her shift was over at 3p a new clerk took over, I approached him to Check -in and the envelope was right there just had to be handed to me, clearly the girl clerk was just being lazy. Safe was on locked mode, asked for it to be open so we can use it, male clerk called the property manager several times never answered his calls and never showed up. We asked for a room upgrade and pay for it, male clerk again had to call the manager who never answered, didn’t get a room upgrade and no answer on the request. You own drinks not allowed around the pool area since they have a cash bar, very inconvenient. Had to buy our own sanitary paper because clerk did not have access to supplies once cleaning crew has left. Good WiFi, good location. Good AC. I would not return.
Stayed 6 nights in Jul 2024

6/10 Okay

Luis Amani

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I wish we had booked the Meliora but we decided to try something new. Our problems were all centered around not having a working lock on our door upon arrival. The digital keypad was broken so we were given a key. We figured they had multiple copies of the keys but they did not. So for two days our room could not be cleaned. My husband went out and had to buy us toilet paper. Then they thought they fixed the digital keypad but later that night it stopped working again. So we couldn’t leave the room until it was fixed because we’d risk going out with an unlocked room. The third day they finally fixed the lock and keypad for good but it was frustrating for the first two days. They gave us a new shower head that my husband installed himself since there was no water pressure and again they couldn’t get into our room our first couple days. The staff and administrator were very nice and tried to fix things and make it better. But it was a poorly maintained room and either should have been dealt with before we got there, or given us a different room. I hope you don’t get room 110 suite because your lock may stop working and the shower still kinda sucks. We ended up having to pay $108 extra dollars too because we changed our stay from July 5-10 to July 10-15 because the hurricane, so it would have been nice to have a better hotel stay. Luckily my husband and I still had a nice vacation despite all the punches singular joy threw at us.
Stayed 5 nights in Jul 2024

2/10 Terrible

Juanita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Do not count with parking, need to hunt change to put coins in to the parking meter. Besides this issue everything excelente.
Stayed 4 nights in Jul 2024

8/10 Good

Edgar Ivan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Condo smells really bad sheds were not clean some of were still wet
Stayed 2 nights in Jun 2024

10/10 Excellent

Arlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

erica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Zahra

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great spot, bad service
The pool and view of the roof top, the location, and the rooms were amazing! However the service is horrible. The rooftop bar has a selection of over priced, mediocre food and they charge for any add ons like ice, cups and water. They claim that the rooftop bar is independent from the rest of the hotel. We had problems with towel service, we would ask the front desk for fresh beach and shower towels and after hours and going back multiple times we wouldn’t get them. So if you dont plan on using their pool bar or their towels, its a great place to stay!
Stayed 4 nights in May 2024

6/10 Okay

Laura

Disliked: Staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Faustino Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok, except music noise at night it's so hard
Stayed 6 nights in Mar 2024

8/10 Good

Louis

Stayed 11 nights in Feb 2024

10/10 Excellent

Erin Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The staff were all very nice. The rooftop pool was great with a view of the ocean. Rooms were clean and the maids did a good job keeping up all week. Walkable to everything in playa the location was excellent. Loved our room and that we could cook breakfast there. Would recommended and stay again any time
Stayed 7 nights in Feb 2024

10/10 Excellent

Sandra, Lakeworth

The property has a good location,clean and everybody is nice , good communication with the host
Stayed 6 nights in Feb 2024

2/10 Terrible

Landon Forester

Travelled with partner
Disliked: Cleanliness, staff & service
Stayed here in December and reserved the same room for my son and his girlfriend last week. They were rude and refused to help with anything. After talking to many staff members and the supervisor they said it was an issue with Expedia not the property. They were unhappy with the accommodations I paid for. Not good business at all. Will never visit this location again. Ever!!
Stayed 5 nights in Feb 2024

8/10 Good

Izabela Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

6/10 Okay

Gina

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Patio door and windows do not lock. Found cigarettes throughout the apartment randomly so clearly it was not cleaned properly. We were only there for 12 hours and got in late so had really no choice but to stay, definitely wont be coming back.
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Gilberto, Crescent City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner needs to improve with many things inside of the apartment we rented : the couch is horrible old broken ( was replaced by other old couch just different color, funny because she the owner tell us will be a new one) the shower hardware have poor pressure need to be replaced long time ago, windows in main bedroom don’t function properly….in other words room 210 A needs real improvement for the money they charged ….the staff cleaning the place was great kudos to them!!
Stayed 16 nights in Dec 2023

10/10 Excellent

Jerry

Stayed 4 nights in Dec 2023

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend staying here... I don't typically write reviews but wanted to inform others before booking. Unfortunately, I booked Singular for their central location and affordable price. However, the place is very disorganized in terms of managing their bookings. As this is a condominium, I was not expecting hotel service.. but I think managing a booking correctly should be the bare minimum - this is no reflection on Expedia. Upon arriving, they did not have my booking available and also gave me someone else's room. The front desk kept insisting the envelope was for me but the name on there was not mine. After he called the property manager, he proceeded to give me a different key which led to even more chaos. When entering my room, I saw someone had already been staying in there as their luggage was unpacked. I then proceeded to go back to let the front know the room was already occupied. I was eventually was offered an upgrade to a different room for the night but was asked to check out the following morning so I can check back in to my original booking - the deluxe room. After I packed all my stuff again, I went down first thing in the morning to find out nothing was ready and the new person at the front had no idea what was going on. I eventually found out this same situation has happened to several other people as they were listening to my conversation in the lobby. My advice, please avoid booking here at all costs.

4/10 Poor

Ruth

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was a very bad experience. No hot water the safe doesnt work the tvs dont work no hot water soap dispensers dont work. I paid for 2 nights and left after 1 night. Thank goodness the bed waa comfortable..
Stayed 1 night in Dec 2023

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its basic. Shower pressure sucks. Rooftop bar is good but food is not so much.
Stayed 4 nights in Dec 2023