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Sofía by Bunik

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofía by Bunik

Rooftop terrace
Rooftop terrace
Superior Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi
Deluxe Loft | Private kitchen | Full-sized fridge, microwave, blender, cookware/dishes/utensils
Superior Loft | Private kitchen | Full-sized fridge, microwave, blender, cookware/dishes/utensils

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Kitchen
  • Air conditioning

Explore the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    6 min walk
  • Cassa Ceviche
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    8 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    19 min walk

Room options

View all photos for Premium Loft

Premium Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Premium Loft

  • 50.22 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Superior Loft

Superior Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior Loft

  • 50.22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Traditional Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Deluxe Loft

  • 34.62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sofía by Bunik

Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida
This smoke-free hotel features 2 outdoor pools, spa services and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff are on-site.
Sofía by Bunik offers 45 air-conditioned accommodations with a safe and free toiletries. Kitchenettes offer full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the pool at Sofía by Bunik. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, 2 outdoor pools and concierge services are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the 2 outdoor pools
  • Amenities include multilingual staff, a lift and a terrace
  • Guests have great things to say about the pool and the location
  • Within a 15-minute walk of Quinta Avenida and Mamitas Beach
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.

This Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 584 out of 874 reviews" "
Rating 8 - Good. 168 out of 874 reviews" "
Rating 6 - Okay. 67 out of 874 reviews" "
Rating 4 - Poor. 20 out of 874 reviews" "
Rating 2 - Terrible. 35 out of 874 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

stuardo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The toilet didn’t work two nights. The shower did t work the AM I left and they made me get a new night so I could shower after checkout time. Shower didn’t work when I woke up. Their hallway and staircase is broiling hot. They never show up to fix the safe, toilet, shower
Stayed 1 night in Sep 2024

10/10 Excellent

victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el super servicio de los recepcionistas muy profecionales los del turno de la tarde y dia son muy profesionales
Stayed 3 nights in Sep 2024

8/10 Good

Lytelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Lytelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a 10 day workcation! Coworking space in the building was comfortable for zoom calls and desk work for full 8 hour day. Pool and roof deck was clean, inviting and peaceful. Rooms were clean. Nice linens and pillows. Staff was excellent - from the front desk to cleaning services. Very professional and personable. Location was near laundry (across the street), convenience stores (7-11 and Tiendas Six) a block away. Great local restaurants (best pizza at Pizza at Playa del Carmen at Calle 20 Nte and 10 Avenida Nte) and even a grocery store (Soriana and a Walmart) 10 minute walk. Easy to get taxis at the corner if you don't want to walk or staff will call one for you. Highly recommend booking here. Would definitely book again.
Stayed 8 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

ARTURO

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They need to solve a ventilation issue inside of building. Excellent service of the staff (edgardo) The place is well located and the rooms are very comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
—
Stayed 3 nights in Sep 2024

10/10 Excellent

LUCIE, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always. Very friendly and helpful staff. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centrally located, near groceries, banks, and shipping. All in easy walkable distance. The staff was courteous. Edgardo, the consierge Manager was very helpfu. I will sta there again. Recommended. l
Stayed 4 nights in Sep 2024

6/10 Okay

Karla A

Travelled with partner
Liked: Amenities
Loud you can hear all the neighbors all day place is very nice just make sure to have YouTube and relaxing music to sleep
Stayed 5 nights in Aug 2024

6/10 Okay

Denisse

Travelled with family
Stayed 3 nights in Aug 2024

10/10 Excellent

Abigayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment! The air conditioning and Wi-Fi worked exceptionally well, and the apartment was very clean. It was just a short walk to the main strip, and close to amenities like a grocery store, the beach, and a hospital. The kitchen was convenient for preparing meals, and the balcony was a beautiful spot to relax at any time of day. I would definitely stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathleen

Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Valentina

Travelled with group
Liked: Cleanliness, staff & service, amenities
No hay aire acondicionado en la zona del pasillo y el calor que se siente es infernal !! el resto muy bonito el lugar el personal muy amable
Stayed 1 night in May 2024

10/10 Excellent

Zuhayr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice! Audrey was a great host! Very beautiful interior and great recommendations.
Stayed 1 night in Aug 2024

10/10 Excellent

Madge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The location was close to all my favorite restaurants and right next to Mega and Walmart. The front desk was always helpful as well. The only drawbacks we noticed were that the hallways were pretty hot and the shower could've had more pressure. Other than that everything was good. Check-out the rooftop pool if you have time. It was perfect. I'd definately come back.
Stayed 4 nights in Aug 2024

6/10 Okay

David N Celeste

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

JOSE MANUEL ALEJANDRO JAUREGUI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I'm glad I only booked one night. It's the last
I had two reasons for staying here, work and sleep. The WiFi router in my room did not work. I went to the desk to see if someone could fix it. The girl said she would have to call someone to do it...but didn't bother to get help. She said I should use the WiFi from the room next door. I said I need a router to plug my cable in to for the type of work I need to do. She said the work area has nothing to plug into either so I got no work done except searching for another hotel, and another place to work. The side of the building my room was on has two big bright floodlights that are so bright my room was filled with way too much light to sleep. So, I got very little work done and I can't say that I slept either. It was a waste of money and time. I booked a week somewhere else
Stayed 1 night in Aug 2024

6/10 Okay

MARK, austin

Liked: Cleanliness, staff & service, amenities
The reception employees were great. The blazing heat in the hallways will probably keep me away. Take a shower and immediately start sweating when exiting.
Stayed 8 nights in Aug 2024

8/10 Good

Gerardo

Stayed 1 night in Aug 2024

10/10 Excellent

Masaki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean room
Good: It was a great place for the price. The location is good, not too far from the main area, about a 5-minute walk. Felt very safe around. The building itself looks very new and clean. The pool was awesome. Could be better: Both rooms we got had issues with a safe. Its lock wasn't working. One of the rooms had an issue with the fire alarm. Both issues did not get resolved while staying for 4 nights.
Stayed 4 nights in Aug 2024

10/10 Excellent

Beatriz

Stayed 2 nights in Aug 2024