8/10 Good
Elena
Travelled with family, Travelled with family and small children
30 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We go to the Mexico all inclusive every winter.
Good things in Viva Maya:
The beach and sea are wonderful! No waves, no seaweed, no dip water, no stones, white sand, very safe swimming. Abundant amount of sunbeds.
The territory is small enough to walk from your room to the beach, pools and restaurants. No needs of golf cars transportation. The hotel is small. Very cute and cozy.
Very clean everywhere. The service on check in, on cleaning rooms, at bars and restaurants is perfect as usually in Mexico all inclusive 4 stars.
The food is fresh, very diverse, delicious. Especially Christmas dinner was impress.
Bad things:
Very loud resort. And we are young people and it bothered us! The volume of music is extreme. You can`t rest in your rooms if you live close to the pools since pools activities with very loud music. But on beach you don`t hear it so loud.
You can`t sleep if you live close to the lobby since night dance with extremely loud music. Our room was facing the pool and we heard music during the night from lobby disco.
And second. Boring, not sophisticated shows. Starts at 9.30pm that is late. And again with very loud music.
Because of this 2 things we will choose another resort next time.
Elena
Stayed 7 nights in Dec 2024