Four Points by Sheraton Pleasanton

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Pleasanton

Property amenity
Exterior
Property grounds
Lobby lounge
Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Laundry

Explore the area

Map
5115 Hopyard Rd, Pleasanton, CA, 94588
  • Tommy T's Comedy House
    4 min walk
  • Hacienda Business Park
    12 min walk
  • Dublin Civic Center
    2 min drive
  • Oakland, CA (OAK-Oakland Intl.)
    22 min drive

Room options

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom, Non Smoking

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Pleasanton

Hotel with a 24-hour fitness centre, a quick walk to Tommy T's Comedy House
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and self parking. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Four Points by Sheraton Pleasanton's great location gets high marks from our customers. During your stay, you're just a quick walk from Tommy T's Comedy House. Free WiFi in public areas, an outdoor pool and a 24-hour gym are available.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from Tommy T's Comedy House and a 4-minute drive from Stoneridge Shopping Center
  • Cats and dogs welcome for a fee
Four Points by Sheraton Pleasanton offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2330 square feet (210 square metres) and includes conference space. The business-friendly Four Points by Sheraton Pleasanton also features multilingual staff, a garden, and concierge services. For a fee, parking is available.

This Pleasanton hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,330 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 20 August 2024 to 30 November 2024 (completion date subject to change). The following areas are affected:
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Pleasanton
Four Points Sheraton Hotel Pleasanton
Four Points Sheraton Pleasanton
Pleasanton Four Points
Pleasanton Four Points Sheraton
Pleasanton Sheraton Four Points
Sheraton Four Points Pleasanton
Four Points Sheraton Pleasanton Hotel
Sheraton Pleasanton Four Points
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points by Sheraton Pleasanton Hotel
Four Points by Sheraton Pleasanton Pleasanton
Four Points by Sheraton Pleasanton Hotel Pleasanton

Four Points by Sheraton Pleasanton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 417 out of 1000 reviews" "
Rating 8 - Good. 213 out of 1000 reviews" "
Rating 6 - Okay. 147 out of 1000 reviews" "
Rating 4 - Poor. 123 out of 1000 reviews" "
Rating 2 - Terrible. 100 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Delfina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I purchase hotel.com, I stayed on 9/14/24, originally room #158 Dirty, so we were moved to #253. I only stayed in 1 room, yet on my credit card charge $100 x2. I prepaid my room on hotels .com $122.99. So, clear my charges and return my money back to my account. I ask for management, yet rudly stated NO. Horrible experienc, dirty #158 all over the room.
Stayed 1 night in Sep 2024

2/10 Terrible

Prakash

Travelled with family
Liked: Staff & service
Bathroom sink did not drain. If you open the tap for 5 seconds, you cannot open it again for. 10 minutes! The tub also had the same problem. By the time I finish showering, I am standing in ankle high water!!! Very bad for a Shereton. I did not have time to complain or change room. So when I went to checkout, I mentioned this, and the nice lady without even hesitating for a second said "we will waive the parking charge of $10". It felt as if ahe had the response ready! I got the $10 as a compensation for standing in dirty water! Oh well!
Stayed 1 night in Sep 2024

10/10 Excellent

Laraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near my doctors office and Stanford Hospital.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Stayed 2 nights in Sep 2024

8/10 Good

Micah

Stayed 2 nights in Aug 2024

2/10 Terrible

candace

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
During check in other guests alerted us they found bed bugs. The staff was kind told us to contact Expedia for refund and that was smooth and easy to do good job Expedia good job front staff at hotel but the proposals is terrible with bed bugs
Stayed 1 night in Sep 2024

4/10 Poor

George

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Roaches in room. Mosquitos flew out of ice dispenser
Stayed 2 nights in Jul 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend thanks!
Stayed 6 nights in Aug 2024

4/10 Poor

Amarpreet

Aww w and w
Stayed 1 night in Aug 2024

10/10 Excellent

Josef

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Collier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been our choice the last two times we have visited Pleasanton. They have a great pool and an all around great property. The rooms have been clean and nice with plenty of room for our family to relax in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tania

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Desiree

Travelled with family
Liked: Property conditions & facilities
My kids enjoyed the salt water pool it wasn't cold it was at warm temp.
Stayed 2 nights in Aug 2024

10/10 Excellent

Phoebe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
good customer service... will stay at this place again if happen to be in the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only things would be the Restaurant and bar was not open and no breakfast option. Other then that staff was very friendly and it was peaceful. The pool was very relaxing and the scenery was beautiful.
Stayed 1 night in Aug 2024

8/10 Good

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying here, it is clean and very quiet. Decent price as well.
Stayed 1 night in Aug 2024

10/10 Excellent

FRED, Santa Clarita

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool area it’s very spacious & beautiful
Stayed 1 night in Aug 2024

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Wish the bar and grill was open.
Stayed 4 nights in Aug 2024

10/10 Excellent

moacir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 4 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024