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The Imperial Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Imperial Hotel

Iron/ironing board, free wired Internet, bed sheets
Exterior
Balcony
Deluxe Studio Suite, Multiple Beds, Kitchen, Sea View | Living room | Flat-screen TV
Pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Rocquaine Bay, Torteval, Channel Islands, GY8 0PS
  • Fort Grey Shipwreck Museum
    11 min walk
  • Little Chapel
    8 min drive
  • Portelet Bay Kiosk
    2 min walk
  • Guernsey (GCI)
    16 min drive

Room options

Deluxe Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

Standard Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Sea View

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Kitchen, Sea View

Deluxe Studio Suite, Multiple Beds, Kitchen, Sea View | Living room | Flat-screen TV

Deluxe Studio Suite, Multiple Beds, Kitchen, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Deluxe Double Room, Balcony, Sea View

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Iron/ironing board, free wired Internet, bed sheets

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Imperial Hotel

Beachfront hotel for sun and fun
Along with a restaurant, this smoke-free hotel has a bar/lounge and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and a banquet hall are on-site.
The Imperial Hotel offers 17 accommodations with free toiletries. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wired Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Imperial Hotel. During your stay, you'll be within walking distance of Fort Grey Shipwreck Museum. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, meeting rooms and a terrace
  • Just a 1-minute drive from Fort Grey Shipwreck Museum and 7 minutes from German Occupation Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at The Imperial Hotel. Self parking is free.

This 3.5-star Torteval hotel is smoke free.

The Imperial Hotel has a restaurant on site.

Languages

Arabic, English, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 10 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Imperial Hotel Pleinmont
Imperial Pleinmont
The Imperial Hotel Hotel
The Imperial Hotel Torteval
The Imperial Hotel Hotel Torteval

The Imperial Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 63 reviews" "
Rating 8 - Good. 18 out of 63 reviews" "
Rating 6 - Okay. 7 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 3 out of 63 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Fantastic ocean front setting with excellent food. Very friendly staff and a very relaxed holiday feel. Nice to be out of main port area but with island easily accessible by bus with stop right out the front. Felt safe as a solo traveller.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay food great , helpful friendly staff,easy location for buses,quiet,great walks ,nothing too much trouble ,reasonable prices, Rooms a bit dated but clean and functional….. We would go back ….. The views are amazing …
Stayed 4 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a real pleasure to stay at. Staff, friendly and helpful. Food was excellent and real quality produce. Room was great. Bathroom a little dated and in need of some tlc but the shower was powerful
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exactly as described the staff are extremely friendly and helpful. It is very easy to transfer from airport or harbour by bus as it stops just across the way also handy to get around island. The only thing is it is not particularly good for anyone with mobility issues there are lots of steps and no lift to the upper floors where most of the rooms are situated. There is only one way into the hotel for reception and/or dining room if not able to manage the steps which are quite steep and that is via the rear from car park area.
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Cherry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff are helpful. The food is not as good as we hoped (breakfast and evening meal) and is costly compared to other places we ate. The location is lovely.
Stayed 1 night in Jun 2024

10/10 Excellent

PATRICK

Business traveller
Liked: Cleanliness, staff & service
Location, service and food
Service, attitude, food and drinks were excellent. I was only in the basic bedroom as booked last minute. So not the most comfortable but fine. Location is amazing. Quiet and great walks both directions along the coast. Will always stay here but will try to get better room when I next stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel sunning views n food!
Just the most beautiful hotel n a stunning hotel on the island. Restaurant food outstanding, views breathtaking, staff very friendly helpful, hotel inside and out first class! Very easy parking right outside or across road with disc, opposite beach and easy to find too. Price wise it’s reasonable for the island but the quality n experience is worth it!! A must stay in my book!!! This is my 3rd time here and won’t be my last! A little further out of main Guernsey but car driving easy n buses stop right outside so that isn’t a showstopper at all!!! Absolutely worth a few nights here I would recommend.
Seafood Linguini
Imperial hotel restaurant view
Desserts mmmm
Stayed 1 night in Jun 2024

6/10 Okay

Stephen

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Property is in a great location. Hotel was a little disapppinting, rooms were not particularly clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service. Lovely hotel definitely stay again if we're in Guernsey.
Stayed 1 night in Jun 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are fabulous , great breakfasts, beautiful surroundings.
Stayed 2 nights in May 2024

6/10 Okay

caroline

Stayed 2 nights in May 2024

10/10 Excellent

Marion

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel with lovely views to the bay & near to some great walks . Very dog friendly & room was excellent as was the breakfast which was included in the price . All the staff were wonderful, helpful & very friendly . Will go there again without hesitation .
Stayed 3 nights in Apr 2024

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay on an idyllic island
The perfect place to stay on Guernsey! We booked a day and a half look-around on Guernsey and chose The Imperial for its location across the island from St Peter Port, to explore half one day and half the next. When we arrived, we were so glad to have lucked out with the somewhat secluded waterfront location with gorgeous view right from our room, lovely and accommodating staff and delicious meals for dinner and breakfast. The Imperial is perfect for settling in and feeling at home with generous meals and a cozy bar and public space. It feels like a home on the water but with amazingly friendly neighbors ready to help with whatever you need. We've thought of returning and staying again for the ultimate quiet getaway which is also minutes from any place you could want to visit on beautiful Guernsey.
Stayed 1 night in Sep 2023

10/10 Excellent

Elaine

Stayed 1 night in Sep 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!,
My stay at the Imperial was wonderful. The food was superb and the staff couldn’t have more friendly and helpful. I was made to feel very special. The bed was large and extremely comfortable and the room was very clean. In time the room needs up - dating as does the shower but I have no real complaints there. And there was a tray that not only had tea and coffee but biscuits and a chocolate drink - a lovely touch for me anyway!
Stayed 5 nights in Sep 2023

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stairs and no lift, not much choice of breakfast
Stayed 4 nights in Sep 2023

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel if you’re staying in a sea view room!
Booked 3 double rooms, unfortunately at time of booking all sea view rooms were already booked. Easy check in, all 3 rooms were on top floor - 1,3 and 5. Room 3 was actually a sea view room, spacious, lovely big window overlooking the bay and decent sized bathroom. Rooms 1 and 5 were very small with the the tiniest of showers so beware anyone who is slightly larger than average! Also tiny bath towels. Room 1 overlooked the utilities area and never got a breeze so was extremely hot, also noisy at night until around midnight with locals in the public bar below. Room 5 was a bit better, got some breeze, Sea view room got a lovely breeze. Rooms not very well laid out for anyone wishing to blow dry their hair - short leads on hairdryers so couldn’t see in the mirror! Good tea and coffee making supplies in rooms, with daily refresh of biscuits, drinks and small bottled water. Bus stop right outside the hotel so convenient for getting around the island if you didn’t have a car. Car park was small and a space isn’t guaranteed, however there is a public car park around the corner so wasn’t really a problem. Although we booked room only breakfast was in fact included which was a bonus. Small boxed cereals, yogurts and a minimal fruit bowl, juices hot drinks and a choice of cooked breakfasts and yogurt/fruit bowl. Restaurant bright and spacious, stunning sea views. Nice lounge bar, lovely outside eating/drinking patio area.
Stayed 4 nights in Aug 2023

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous place this is! The location and view over the bay are just stunning, and its a very comfortable, stylish place to stay, with excellent breakfast choices (even for veggies) and very nice staff. The only downside was the carpark which doesn't have enough space for the number of cars - but other easy options are available
Stayed 7 nights in Aug 2023

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly stay in Guernsey
Amazing dog friendly hotel. Perfect location and made to feel very welcome. Had breakfast served in the garden with the dog. Would absolutely recommend.
Stayed 1 night in Aug 2023

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the email we received stated 1400hrs book in, we were told at reception it was wrong and it was 1500hrs book in having travelled for 7hrs by car and ferry this is not what you want to hear. The room we were given was at the very top of the hotel with two large flights of stairs to counter and no lift. The room was very small as was the shower, there were cobwebs in the corner of the ceilings and the extremely load music coming from the kitchen which after 8 hours of listening to I asked for it to be turned down or off would be better. The hotel had a public bar inside used by everyone in the area and for three nights we had two birthday parties and a hen do being held in the bar so no sleep till after midnight. We attended breakfast and was placed on a table next to the cereals and fruit where everyone had to pass us to get to them whilst we were eating, the next day we sat at a different table only to share with large cobwebs and spiders which I did point out to staff quietly, all staff members are young teenagers who have had no training in my eyes in dealing with table service or etiquette, we asked for side plates for our toast and received dinner plates. This hotel in my eyes relies on local people attending the public bar and not those staying there, there is a joining bar to the public bar for residents to use however the happy hour only applies in the public bar yet it’s the same bar. Reception is not covered throughout the day at all, not good.
Stayed 5 nights in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay. Cozy room with everything we needed. Shower could have been a little bigger but was good. Lovely food and delicious breakfast. We enjoyed our stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service
The setting of the hotel was absolutely stunning and the staff most pleasant would definitely use the Imperial again
Stayed 2 nights in Jul 2023

10/10 Excellent

David John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was superb, service in all departments was first class. Room quite small and up 2 flights of stairs but very clean
Stayed 3 nights in May 2023

10/10 Excellent

Mandy

Stayed 5 nights in May 2023