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Fenomen Plitvice

4.0 star property
VIP Access

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Photo gallery for Fenomen Plitvice

Suite Deluxe (one bedroom) | Private kitchenette | Fridge, microwave, dishwasher, coffee/tea maker
Luxury Suite (two bedroom) | Garden view
Lodge Pinus | Hypo-allergenic bedding, minibar, in-room safe, desk
Reception
Luxury Suite (two bedroom) | Living area | Plasma TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Plitvica Selo 81, Plitvicka Jezera, 53231
  • Sastavci Waterfall
    ‪10 min walk‬
  • Veliki Slap Waterfall
    ‪10 min walk‬
  • Plitvice Lakes National Park
    ‪11 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Deluxe

Studio Deluxe | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Deluxe

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lodge Pinus

Lodge Pinus | Hypo-allergenic bedding, minibar, in-room safe, desk

Lodge Pinus

  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Lodge Fagus

Lodge Fagus | Hypo-allergenic bedding, minibar, in-room safe, desk

Lodge Fagus

  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Luxury Suite (two bedroom)

Luxury Suite (two bedroom) | Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Suite (two bedroom)

  • 86 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite Deluxe (one bedroom)

Suite Deluxe (one bedroom) | Garden view

Suite Deluxe (one bedroom)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Lodge Vir / Burget

Lodge Vir / Burget | Hypo-allergenic bedding, minibar, in-room safe, desk

Lodge Vir / Burget

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

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The price is CHF 130
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includes taxes & fees
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About this property

Fenomen Plitvice

Riverwalk hotel with free breakfast and sauna
A sauna, a business centre and a meeting room are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk and an arcade/games room are on-site.
Fenomen Plitvice offers 14 accommodations with outdoor private hot tubs and minibars. This accommodation offers separate sitting areas and includes dining tables. A pillow menu is available. Plasma televisions are featured in guestrooms. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Plitvicka Jezera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Fenomen Plitvice. During your stay, you'll be within walking distance of Sastavci Waterfall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Within a 15-minute walk of Sastavci Waterfall and Veliki Slap Waterfall
  • Airport shuttle service available for a fee
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A sauna, a terrace, and barbecue grills are also featured at the business-friendly Fenomen Plitvice. Free self parking is available.

This 4-star Plitvicka Jezera hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

Croatian, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Dining table
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Phone accessibility kit
  • Visual fire alarm

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Electric kettle
  • Limited room service
  • Microwave
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 0.93 per person, per night for adults; EUR 0.47 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 1.33 per person, per night for adults; EUR 0.67 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fenomen Plitvice Resort Plitvicka Jezera
Fenomen Plitvice Resort
Fenomen Plitvice Plitvicka Jezera
Fenomen Plitvice Plitvicka Je
Fenomen Plitvice Hotel
Fenomen Plitvice Plitvicka Jezera
Fenomen Plitvice Hotel Plitvicka Jezera

Fenomen Plitvice Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 181 out of 216 reviews
Rating 8 - Good. 26 out of 216 reviews
Rating 6 - Okay. 9 out of 216 reviews
Rating 4 - Poor. 0 out of 216 reviews
Rating 2 - Terrible. 0 out of 216 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommended
Amazing experience. 100% recommended. Best place to be relaxing and the location is just a few minutes from the Plitvice Lake National Park. Definitely coming back!
Stayed 1 night in Nov 2024

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very cold and uncomfortable lodging (Pinus)
We stayed in the 2 bedroom house called Pinus in November which meant it was quite cold and was below freezing overnight. It is heated with ONLY a fireplace which took us at least 6 hours to get the rooms to a comfortable warmth. This was a big problem for us, because we had spent the whole day walking in the national park and just wanted warmth. The disappointing part is that the staff know that this house does not have a heating system, and it seemed like the fireplace had only been lit shortly before we arrived. We assume that noone had stayed in the lodging the night before, because it took so long to warm up the floors, furniture, etc. We had to get up several times during the night to put more firewood in the fireplace to keep the place warm. Knowing the low temperature of the time of year and how long it takes a small fireplace to heat an entire "cabin," we would have expected the staff to start the fireplace much earlier in the day. Additionally, there was no glove provided to open the fireplace door which was VERY HOT to the touch. We did call reception and they sent housekeeping with a cloth. Also, we were disappointed that if we used more than one tea bag or instant coffee packet per person, we would be charged 3 euros for each additional one. This policy seemed out of sorts for the pricing of the lodging. I had read about this in one of the reviews and frankly thought it must have been a mistake but found out that it was true (see picture attached).
Stayed 1 night in Nov 2024

8/10 Good

Kyungsook

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, excellent on-site meals and convenient to Plitvice Lakes National Park
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful. We loved our two bedroom accommodations with kitchen. The staff is wonderful, the grounds are special and the restaurant food is delicious. The entry to the park via gate 3 is convenient but I wouldn’t want to use it the first day in the park. Entry one is great! Do not hesitate to book this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jinhua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner and breakfast were great, services were excellent , checkin receptionist was very helpful with luggage’s and gave advise to the national park
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding and beautiful
Beautifully arranged resort-like grounds with rustically-elegant individual cottages. An excellent restaurant is on the grounds, and there are lots of well-landscaped paths and gardens. A nice surprise that this is a "real" hotel organization in a country where many of the so-called hotels are often just conglomerates of airbnb unts owned and grouped by one absentee owner.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the rooms are larger than normal. It is extremely clean and the staff is very friendly. It is situated just above the big falls and you can walk to the top observation point in about five minutes. It was super quiet and peaceful during our stay. We highly recommend Fenomen Plitvice!
Stayed 2 nights in Oct 2024

10/10 Excellent

Therese

Liked: Staff & service, property conditions & facilities
A great property, easily accessible to the lakes.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marcy, Parksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this hotel during our visit to Plitvice National Park. The location is a 15 min drive for accessing the park, which made our trip easier. We stayed in a one-bedroom suite that was both spacious and well-equipped, including a full kitchenette, which added a lot of comfort to our stay. The room was quiet, making it easy to relax and the staff were friendly and helpful, making the experience even more pleasant. We had entrance tickets for 7am (before breakfast started), so they made us lunch boxes—they were tasty and convenient. Parking was easy and stress-free. Overall, we highly recommend this hotel to anyone visiting the area!
Stayed 2 nights in Sep 2024

10/10 Excellent

ZELJKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds! Quiet in natural setting. Loved this location for our Plivitze stay! Everyone from the restaurant to the check in couldn’t have been friendlier and so helpful.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
We would stay in this beautiful lake area however feel that the 'luxury' component to this site is missing somewhat & their serving staff need more training in customer service. We had good experience from reception staff he didn't have an attitude. We would recommend the closeness to the unofficial gate 3 to access the park. Poor sleeping arrangements with beds not comfortable - average stay overall.
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

Travelled with group
Liked: Property conditions & facilities
We thought this hotel was part of the park. But it is not so they will not extend your park tickets another day. The young man at reception, gave us wrong directions. Breakfast was average. The rooms were clean but bed sheets itchy,
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

megan

Stayed 1 night in Aug 2024

10/10 Excellent

Janessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 1 night stay at the Fenomen Hotel after visiting Plitvice Lakes National Park. The service was superb and the property is breathtaking. Our children loved the trampoline and the breakfast. I highly recommend this hotel and would love to return one day.
Stayed 1 night in Aug 2024

10/10 Excellent

Candace

Stayed 1 night in Jul 2024

10/10 Excellent

Graeme

Stayed 3 nights in Jul 2024

10/10 Excellent

Andres

Stayed 2 nights in Jun 2024

10/10 Excellent

Chaim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here after a long day at Plitvice. It was relaxing and peaceful with many amenities. We had wonderful service and great recommendations from the staff at check in.
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property as beautiful secluded area, all new units as of 2018, and best thing is that you can take a short walk into the P3 zone and walk thru the entire park from a rarely used access point.Highly recommend!
Stayed 2 nights in Jun 2024

8/10 Good

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stop to visit Plitvice
Pros: location is superb, you can easily walk to beautiful vistas, and one of the entrances to the park, staff were lovely, place was clean. Cons: (delivered in the spirit of improvement!) We could only use the hot tub once because you only get one booking even with a two night trip. It’s nice that you have it to yourself for an hour but the charge is 30euro if you want to use it again. I’m sure giving each cottage an hour a day is doable. There was only enough hot water for one shower and wait, or 2 very fast showers. Learned the hard way! (Just mention it upon check in!) There is a charge for tea bags if you use more than the two complimentary. I don’t even drink tea but this is not a warm and hospitable message. Provide 2 a day for the $200+/ day. It was hard to tell if you’re trying to be economy or luxury. (Be luxury! The place is beautiful enough but no teabag messages!!) Finally the cottage is supposed to sleep 3 people, we had 2 twin beds. Nothing was in the upstairs loft. Didn’t need it but wonder if that’s where the third bed would be?
Stayed 2 nights in May 2024