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Citadel House Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadel House Hotel

Exterior
Interior
Free WiFi
Property grounds
Dining

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
55 Citadel Road, The Hoe, Plymouth, England, PL1 3AU
  • Hoe Park
    3 min walk
  • Plymouth Pavilions
    5 min walk
  • Theatre Royal, Plymouth
    7 min walk
  • Plymouth (PLH-Plymouth City)
    18 min drive

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed

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Exterior
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Breakfast available
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4.5 out of 5, Wonderful, (757)
The price is CHF 104
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Grosvenor Plymouth

About this property

Citadel House Hotel

Guesthouse in Plymouth, near National Marine Aquarium
This smoke-free guesthouse features free WiFi in public areas.
Citadel House Hotel offers 6 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Citadel House Hotel, you're just a quick walk from Hoe Park. Features include free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Just a 3-minute drive from National Marine Aquarium and 13 minutes from Dartmoor National Park
WiFi is free in public spaces.

This 3-star Plymouth guest house is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property does not have a front desk. This property doesn't offer after-hours check-in.

Property is also known as

Citadel House Hotel Plymouth
Citadel House Plymouth
Citadel House
Citadel House Hotel Plymouth
Citadel House Hotel Guesthouse
Citadel House Hotel Guesthouse Plymouth

Citadel House Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 33 reviews" "
Rating 8 - Good. 9 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 6 out of 33 reviews" "
Rating 2 - Terrible. 5 out of 33 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

DAMIEN

Liked: Staff & service
It was a bit overpriced for a single night stay tbh and a fair price for what you get would have been about £50-60 maximum
Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, room comfort
I enjoyed my stay at the Citadel, b&b hotel, despite the Weather being a bit cold for early June '
Stayed 3 nights in Jun 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

Nicola

Stayed 2 nights in Jun 2024

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience
Firstly they didn’t know I was coming! Top floor room yet the view was across the street. The room was very tired, which I told them on leaving. The shower was merely a dribble and unclean as there were items still in the soap holder from a previous visitor. The bed was uncomfortable. There was no breakfast even though they advertise as a bed and breakfast. Stay away is my advice.
Stayed 1 night in Jun 2024

4/10 Poor

Tracey

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, lovely staff.. just a bit of a quirky lay out
Stayed 2 nights in Nov 2023

8/10 Good

Theint Zu

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying there.
Stayed 1 night in Sep 2023

2/10 Terrible

Oliver

Stayed 1 night in Oct 2022

10/10 Excellent

Moya

Stayed 1 night in Aug 2022

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value lovely and lady next to the hoe great location ask landlady for car parking permit 6 pounds
Stayed 1 night in Aug 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Our stay was fantastic the lady who owned citadel was very friendly and she upgraded us to a ensuite bathroom at no extra cost. Will defo come to the citadel again
Stayed 1 night in Aug 2022

4/10 Poor

Michael

Stayed 2 nights in Aug 2022

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night stay
My girlfriend and I arrived and stayed on a Saturday night, I asked for a bottle of wine which was added to the service and it was very nice. We had such a lovely time and stay at the hotel, we would return in the future!
Stayed 1 night in Jul 2022

2/10 Terrible

Smith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Citadel House
The room was fairly basic - no chair or wardrobe - but ok for a single night. Although I had booked a room with en-suite facilities, when I arrived I was initially offered a room which wasn't en-suite but this was quickly remedied. The owner was friendly so that was nice. Another discovery on arrival was that the hotel had stopped providing a cooked breakfast a couple of years ago so the only food on offer was a continental style breakfast i.e. toast and a hot drink. When I rechecked the details on the hotels.com website I couldn't find any reference to this, so it came as a total surprise. The hotel is in a good location fairly close to the Hoe and city centre.
Stayed 1 night in Jun 2021

6/10 Okay

John, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room 6 Nasty step just iside door watch out . Bad matrest on bed and shared bathroom but good location and ok price for the area £5 on street parking.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The B&B manager is really helpful and friendly. It's in a great location, very close to town centre, the Hoe and harbour, really easy to walk everywhere. Nice building, slightly faded, but no complaints. Easy check in and out.
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveller

Dirty tired hotel which advertised en suite bathroom but was shared with others.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating. Perfect for what we wanted. Breakfast good
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people, very clean great location and lovely breakfast
Stayed 1 night in Nov 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Citadel house hotel
Nice hotel with a basic small room but adequate for my two night stay. Coat hangers on a multiple coat hook but no wardrobe? Enough space for a small one next to the bed. A couple would have been disappointed no wardrobe with more clothing and a longer stay. Clean Toilet and shower facilities just outside the room. Hot outside during the day but not surprisingly after dark it got colder and the heating was not switched on in the room. Good breakfast cooked to order Friendly and helpful landlady Great location for the Hoe, Barbican and city centre
Room
Lighthouse The Hoe
The Barbican harbour
Stayed 2 nights in Sep 2019

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Great place to stay. Staff couldn't do enough for you. Clean and great location. Breakfast very nice.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Stayed 2 nights in May 2019

4/10 Poor

loislane

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Basic but clean.staff pleasant and friendly. Food well cooked but basic also. No fruit except orange juice. Only white bread, a choice would have been nice.
Stayed 3 nights in Sep 2018