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Crowne Plaza Plymouth by IHG

4.0 star property

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Photo gallery for Crowne Plaza Plymouth by IHG

City view
In-room safe, desk, laptop workspace, soundproofing
Lunch, dinner served; local and international cuisine, sea views
Spa reception
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
Armada Way, Plymouth, England, PL1 2HJ
  • Hoe Park
    ‪1 min walk‬
  • Plymouth Gin Distillery
    ‪5 min walk‬
  • Plymouth Dome
    ‪6 min walk‬
  • Plymouth (PLH-Plymouth City)
    ‪25 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, laptop workspace, soundproofing

Premium Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Single Beds, Accessible

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, desk, laptop workspace, soundproofing

Premium Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Business Lounge Access, Sea View

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Business Lounge Access, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Accessible

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access, Sea View

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Business Lounge Access, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Plymouth by IHG

Eco-certified hotel with bars/lounges and health club
An indoor pool, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a sauna and a 24-hour business centre are on-site.
Crowne Plaza Plymouth by IHG offers 211 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crowne Plaza Plymouth by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Hoe Park. Features include free WiFi in public areas, plus 2 bars and an indoor pool.
  • Free WiFi
  • Enjoy local and international cuisine at Marco Pierre White, a steakhouse with ocean views
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the comfortable guestrooms and the helpful staff
  • Steps from Hoe Park and 6 minutes on foot from Theatre Royal, Plymouth
Crowne Plaza Plymouth by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 7316 square feet (680 square metres) and includes conference space. The eco-certified Crowne Plaza Plymouth by IHG also features multilingual staff, coffee/tea in common area, and concierge services. Parking is available for a fee.

This 4-star Plymouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Marco Pierre White – Overlooking the ocean, this steakhouse specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Drakes Lounge & Bar – On-site lobby lounge. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, Croatian, Czech, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Drakes Lounge & Bar
  • Marco Pierre White

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 7,316 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (71 centimetre high)
  • Lift (109 centimetre wide door)
  • Roll-in shower (109 centimetre wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.95 per person
  • Self-parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Plymouth
Holiday Inn Plymouth
Plymouth Holiday Inn
Holiday Inn Plymouth Hotel Plymouth
Holiday Inn Plymouth Hotel
Crowne Plaza Plymouth Hotel
Crowne Plaza Plymouth
Crowne Plaza Plymouth by IHG Hotel
Crowne Plaza Plymouth an IHG Hotel
Crowne Plaza Plymouth by IHG Plymouth
Crowne Plaza Plymouth by IHG Hotel Plymouth

Crowne Plaza Plymouth by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sheena

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lots of niggles at a place we have always loved
We have stayed at Crowne Plaza on a number of times while visiting family and have been very happy. However, it is now looking tired and the service is not so good. Lots of niggles: Room extremely cold on check in, had to put the heating on then go to the bar while warmed up; no shower gel in shower which never got filled despite reporting it twice, the washbasin is blocked, window dirty obstructing view in restaurant, long wait to get served at bar, decor tatty in places. However, clean, comfortable and an excellent breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Willem

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Lovely stay, nice big room anf breakfast is great as you can have the help yourself, or can order something to be made fresh. Lovely views of the sea from the restaurant.
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay - staff great and view from restaurant amazing
Stayed 1 night in Nov 2024

6/10 Okay

JOANNA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was in need of refurbishment in the bathroom. Missing tile. Dirty grout in the bath area. Cracks on sink , big piece wood missing on bottom bathroom door. We stayed for 2 nites for hospital appointments. On returning to our room , it hadn’t been done. Even though we had been out for hours , no towels bed not done no replacement refreshments. At the prices we pay I expect better. I am 61 years old and tbh, have stayed at this hotel originally since I was 15 years old with my parents. This is the 1st time I have had a complaint.
Stayed 2 nights in Nov 2024

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
sink in bathroom took ten minutes to empty, bath was disgusting with grime. Had to also climb into a bath to have a shower in 2024?
Stayed 1 night in Nov 2024

10/10 Excellent

Debs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good centrally located hotel
Would definitely recommend this hotel. Lovely rooms, good location and super friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Stayed 1 night in Nov 2024

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stay
Reception staff were very helpful and polite. We were able to check in early. They recommended that we join the IHG group for some money off of our bill in the restaurant later that night. Room was very clean and had everything you needed. Restaurant was lovely, great view and amazing staff. Great breakfast in the morning, full English and continental options.
Stayed 1 night in Nov 2024

10/10 Excellent

Olly

Stayed 1 night in Oct 2024

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable bed ever! Staff friendly, very clean, all amenities to hand. Perfect for one night stay.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and had a good atmosphere. The staff were very friendly and helpful. The facilities were very good, I would definitely stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in a great location
Stayed 1 night in Nov 2024

8/10 Good

Jane

Beautiful stay and thank you so much. Missed bar snacks and lite bites/salads etcetera at Reception level but lovely welcome and cappuccino/yoghurt treats from Alex, beautifully presented/-… Reception helpful and attentive/friendly//-…. Mickey in Health Club fabulous Swimming pool oddly shallow making it difficult to enjoy a quality swim which was a bit disappointing but would stay here again xx Thank you
Stayed 1 night in Oct 2024

8/10 Good

Francilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicola

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Susan

Travelled with family
20 minutes to check in
20 minute queue to check in did not start the trip well. 2 receptionist, 2 guests receiving attention and then myself in the queue. 20 minutes just not good enough. Concierge sat at her desk, no guests to deal with fully aware how long I was in the queue. Another member of reception staff kept popping her head round but no attempt to help out. Very poor.
Stayed 1 night in Oct 2024

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mike, Reading

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was messed up as they had lost one of our room bookings, despite having received confirmation both from Expedia, and the hotel. There is now only one price for Breakfast; £19.95 covering all options. That's a bit pricey!!! However, the main restaurant was excellent.
Stayed 3 nights in Oct 2024

6/10 Okay

Helen

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Lovely position
Excellent position with great views. The steakhouse is particularly nice; that’s where breakfast was as well. The room was a bit tired. The bath was orange with rust and there were panels missing in the bedroom. But it was clean and comfortable.
Stayed 1 night in Oct 2024