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Hotel Nacional Inn Poços de Caldas

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Nacional Inn Poços de Caldas

Reception
Outdoor pool, pool loungers
Reception
Executive Quadruple Room | Minibar, desk, free WiFi, bed sheets
Bar (on property)

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Rua Barros Cobra, 35, Poços de Caldas, MG, 37701-018
  • Macacos Fountain
    2 min walk
  • Paco das Aguas Shopping Center
    2 min walk
  • Empório Bar
    1 min walk
  • Terminal Rodoviário Dr. Sebastião Vieira Romão
    7 min drive

Room options

View all photos for Suite (Master)

Minibar, desk, free WiFi, bed sheets

Suite (Master)

  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Executive Quadruple Room

Executive Quadruple Room | Minibar, desk, free WiFi, bed sheets

Executive Quadruple Room

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for STANDARD CASAL

Minibar, desk, free WiFi, bed sheets

STANDARD CASAL

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Nacional Inn Poços de Caldas

Family-friendly Poços de Caldas hotel in Região Urbana Homogênea IX with a 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a complimentary children's club, valet parking and a business centre.
Hotel Nacional Inn Poços de Caldas offers 223 air-conditioned accommodations with minibars and free toiletries. 24-inch LCD televisions come with cable channels. Bathrooms include a shower.

This Poços de Caldas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Nacional Inn Poços de Caldas , you're just a quick walk from Macacos Fountain. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a playground
  • Steps from Macacos Fountain and Paco das Aguas Shopping Center
Hotel Nacional Inn Poços de Caldas offers its guests a waterslide and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A complimentary children's club, an arcade/games room, and laundry facilities are also featured at the family-friendly Hotel Nacional Inn Poços de Caldas . Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Poços de Caldas hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Hotel Nacional Inn Poços de Caldas has a restaurant on site.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (BRL 30 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: BRL 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 28 December to 2 January:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 25 per person
  • Valet parking fee: BRL 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Nacional Inn Pocos Caldas
Nacional Inn Pocos Caldas Pocos De Caldas
Nacional Pocos Caldas
Nacional Pocos Caldas Pocos De Caldas
Nacional Inn Pocos Caldas Hotel Pocos De Caldas
Nacional Inn Pocos Caldas Hotel

Hotel Nacional Inn Poços de Caldas Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 115 out of 528 reviews" "
Rating 8 - Good. 170 out of 528 reviews" "
Rating 6 - Okay. 131 out of 528 reviews" "
Rating 4 - Poor. 61 out of 528 reviews" "
Rating 2 - Terrible. 51 out of 528 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

luisdasilva, Ocoee Florida

Liked: Staff & service
the parking lote need some improvement.the tv no working good
Stayed 6 nights in Oct 2019

8/10 Good

celso, orlando, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice simple comfortable good location a little noisy but the bad things are towels very old and some not clean
Stayed 4 nights in Feb 2019

4/10 Poor

Jess, New York

Disliked: Property conditions & facilities, room comfort
You can find a better hotel for the money..
The hotel is very old and needs a lot of improvements. The bathroom is very old and the way the shower is set up the whole bathroom fills with water every time you shower. There is nothing in the bathrooms like soap, blowdryer, shampoo or simple things you will find anywhere else. The food is very mediocre and the cereal was steal and old. YOU will NOT sleep on the weekends due to the club and bars right across the street, the music is so loud that the windows in the room were vibrating and making a crazy noise the whole entire night and at approx. 3am when the music got better people started to scream and party in the middle of the street making it impossible for me and my family to sleep. Also, you will hear everything going on on the next rooms and hallway. Definitaly, one of the worse hotels i've stayed so far. Spend a little more money and stay on a better hotel!!

6/10 Okay

Julian

Liked: Cleanliness

10/10 Excellent

Rosilei A A do

Stayed 2 nights in Sep 2024

8/10 Good

virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruim
Hotel muito ruim, falta reforma, quartos com espaço bom porem tudo muito velho, coisas quebradas, tomadas antigas, box enferrujado, chuveiro com defeito só sai meia agua, box quebrado, etc. Nao indico e tambem pelo que entregam o preco e alto. Na saida nao tinham como emitir nota fiscal nao tinha porque a impressora tinha acabado a tinta. Em fim nao recomendo.
Stayed 2 nights in Sep 2024

10/10 Excellent

CATALDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Luiz

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Precisa de reforma.
Stayed 2 nights in Aug 2024

8/10 Good

Carlos Roberto

Travelled with family
Liked: Staff & service
Honesto. Ótima opção em Poços de Caldas.
Fui com família e filhos pequenos. O hotel é antigo, as instalações são antigas e algumas necessitando de reforma. Mas o atendimento é ótimo, lençóis e toalhas limpinhas, cama confortável. O café da manhã é gostoso porém não tem muitas opções. O ponto positivo é que os hóspedes tem acesso gratuito ao Thermas Walter World, que é um show à parte. O ponto que pode melhorar, é o estacionamento terceirizado que é um pouco confuso e demorado. No dia que fui o hotel estava muito cheio, o que afetou o estacionamento. Nada que desabone. Recomendo e já estamos organizando uma nova estadia!
Stayed 2 nights in Aug 2024

6/10 Okay

JOAO R

Disliked: Property conditions & facilities, room comfort
Regular, não nos agradou.
A estadia foi tranquila, mas o hotel está necessitando de melhorias. Elevadores lentos e insuficientes, um está fora de uso (tem um cartaz dizendo que estão em reforma, mas não vi nenhum movimento de trabalhadores no local). A iluminação é precária, principalmente nos quartos e banheiro. Para utilizar o chuveiro é necessária paciência para conseguir uma temperatura adequada. Falta tomadas. Para acender e apagar as luzes, precisa afastar o colchão da parede, os interruptores estão na mesma altura da cama. Não tinha secador de cabelo, não tinha telefone para comunicação com a recepção. No restaurante, eram utilizados copos plásticos (de péssima qualidade) para sucos e água.
Stayed 3 nights in Jul 2024

10/10 Excellent

ALAIR

Liked: Cleanliness, staff & service, property conditions & facilities
Melhorias
Falta de Valet para ajudar com a bagagem.
Stayed 3 nights in Jul 2024

6/10 Okay

Arthur

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Wellington

Disliked: Property conditions & facilities, room comfort
Decepcionante
Olha, já me hospedei várias vezes, fiquei alguns anos sem voltar devido as condições ruins das instalações como colchões e banheiros, mas quis voltar pensando que tinham solucionados os problemas e infelizmente não é isso que encontrei, fiquei num quarto com colchão velho, barulhento parece aqueles colchões de palha de antigamente, toalhas de banho encardidas e velhas, quarto muito antigo, banheiro reformado ponto positivo, café da manhã com horário agendado, elevadores em colapso devido a uma reforma nossa elevadores. Sinceramente me arrependi de não ter reservado essas hospedagens no hotel Minas Gerais que tem condições estruturais bem melhores que o Nacional inn e com preços parecidos. Deixo minhas críticas afim de alterar os responsáveis pelo hotel para se atentarem a esses detalhes pois senão fizerem alguma intervenção com certeza perderam seus hóspedes. É uma pena pois a localização do hotel é excelente e gosto desse hotel mas sem investimentos de modernização não aconselho ninguém a se aventurar nessa unidade de Poços de Caldas. Façam as melhorias, seus hóspedes merecem uma experiência melhor sem precisar optar por outros hotéis da rede ou concorrentes, vcs tem um potencial incrível, mas precisam querer fazer acontecer.
Stayed 2 nights in Jul 2024

8/10 Good

Bento

Travelled with family
Liked: Cleanliness, staff & service, amenities
foi bom. Ja me hospefo outras vezes neste hotel. So acho que a liberacao dos quartos para a entrada deveria ser as 14 horas e nao as 16 hs
Stayed 2 nights in Jul 2024

8/10 Good

Itamara

Stayed 4 nights in Jul 2024

2/10 Terrible

Luiz

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel caindo aos pedaços
Banheiro com cheiro de bueiro, cama pequena, lençóis pequenos, paredes sujas, controle remoto da TB não funcionava, telefone para falar com a recepção não funcionava, instalações muito antigas necessitando de reformas.
Stayed 3 nights in Jul 2024

2/10 Terrible

Arlete

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Marco A P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor custo x beneficio
Gosto muito deste hotel, pois a sua localização, custo x benefício e atendimento são exemplares. O único problema que vi, nesta minha terceira hospedagem, foi a falta de manutenção nas instalações.
Stayed 1 night in Jun 2024

10/10 Excellent

josé augusto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Rodrigo

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Péssimo
Stayed 1 night in May 2024

6/10 Okay

SILVANO

Travelled with family
Hotel razoável Alimentação muito boa Tanto o café como almoço e janta
Stayed 2 nights in May 2024