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Elysia Wellness Retreat

3.5 star property

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Photo gallery for Elysia Wellness Retreat

Desk, iron/ironing board, bed sheets
Exterior
Desk, iron/ironing board, bed sheets
Indoor pool, outdoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Spa
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
165 Thompsons Road, Pokolbin, NSW, 2320
  • Cypress Lakes Golf and Country Club
    ‪4 min drive‬
  • Roche Estate
    ‪5 min drive‬
  • Hunter Valley Gardens
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Valley View

Desk, iron/ironing board, bed sheets

Suite, 1 Bedroom, Valley View

  • 56 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 2 Bedrooms, Valley View

Balcony view

Suite, 2 Bedrooms, Valley View

  • 88 sq m
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Suite, 2 Bedrooms, Valley View (No Housekeeping)

Balcony view

Suite, 2 Bedrooms, Valley View (No Housekeeping)

  • 88 sq m
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Suite, 1 Bedroom, Valley View (No Housekeeping)

Desk, iron/ironing board, bed sheets

Suite, 1 Bedroom, Valley View (No Housekeeping)

  • 56 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Elysia Wellness Retreat

Adults-only hotel with spa services and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has an outdoor pool and spa services. Self parking is free. Other amenities include a 24-hour front desk.
Elysia Wellness Retreat offers 68 air-conditioned accommodations with complimentary bathrobes and a hairdryer. 50-inch flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and manicures and pedicures.
During your stay at Elysia Wellness Retreat, you'll be within walking distance of Cypress Lakes Golf and Country Club. Enjoy features like free self-parking, plus an indoor pool and breakfast (surcharge).
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • 6 minutes by car from Hunter Valley Gardens and 10 minutes from Bimbadgen Estate
Elysia Wellness Retreat offers its guests an indoor pool and an outdoor pool. Self parking is free.

This 3.5-star Pokolbin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 per person

Things to do

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Swedish massages

Accessibility

  • High-pile carpet in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35 per person
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Elysia Wellness Retreat Hotel
Elysia Wellness Retreat Pokolbin
Elysia Wellness Retreat Hotel Pokolbin

Elysia Wellness Retreat Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 24 reviews
Rating 8 - Good. 8 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Merv

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good
Stayed 3 nights in Dec 2024

10/10 Excellent

Rimmal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My best friend and I went on a weekend away here and the intent of our getaway was to relax and destress from all the busyness we were experiencing lately. This place did just that! Faboulous views, services, amenities. We had a few encounters with kangaroos in our surroundings, had a massage and facial and did meditation on the mediation hill which is easily accessible from all the villas. I highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

TRACY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Sep 2024

10/10 Excellent

Kate

Stayed 2 nights in Oct 2024

8/10 Good

TANYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil and Peaceful Place To Stay
Beautiful Tranquil place to stay. Amazing location Surrounded by wildlife. Will definitely stay again. The shuttle Bus service that picks you up and drops you back from the Cypress Lakes Resort is awesome. The only negative would be the heated pool and spa were not heated which was disappointing. The spa was also broken so no bubbles or heat
Stayed 2 nights in Oct 2024

8/10 Good

Kyu, Mercer Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

WEI

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Positive Experience
It sounds like you had a bit of a mixed experience at the hotel! On the positive side, it's great that you enjoyed the indoor pool, spa, valley view room, and the cleanliness of your room upon check-in. Plus, seeing kangaroos at your doorstep must have been quite an experience! On the flip side, it's understandable that issues like the receptionist being occupied with a phone call, lack of included housekeeping, non-operational internal restaurant, poor internet in the room, expensive massage therapy, and limited gym facilities were disappointing. Overall, it seems like the positives outweighed the negatives, but there were definitely some areas that could have been improved.
Stayed 3 nights in Jun 2024

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elysia is a fabulous property in the Hunter Valley. Rooms are spacious and clean. Staff are friendly and helpful. The gym is amazing as well as indoor and outdoor swimming pool, sauna and ice bath. The resort is feeling a little dated which is why I couldn't give 5 stars, but I would absolutely stay there again.
Stayed 1 night in Jun 2024

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank the staff, in particular the lady who arranged for a room transfer due to my disability to use stairs. She was very obliging and assisted by picking me up in the transport buggy whenever required. The view from the room was spectacular and very peaceful.
Stayed 1 night in Jun 2024

4/10 Poor

JEAN CLAUDE

Stayed 2 nights in Apr 2024

8/10 Good

Param

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, staff & service
Great place to spend as a wellness retreat, or a wine-tasting weekend - OR both. If you're only using accommodation & spa/fitness centre, restaurant is 10 walk away. Otherwise, lots to do fitness, activities, spa, pools, kangaroo watching. Very peaceful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults only
Stayed 2 nights in Mar 2024

2/10 Terrible

Michael

Stayed 2 nights in Mar 2024

10/10 Excellent

Merv

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic we will repet it soon
Stayed 2 nights in Feb 2024

10/10 Excellent

kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I stayed at a place like this in Napa Valley it would be over 1000/night. Simply incredible views over the Hunter Valley. Kangaroos and wallabies outside your door. Wow! The only thing I would change is the 8am room cleaning. What the heck??
Stayed 2 nights in Jan 2024

10/10 Excellent

Gerhard, Hamilton

Stayed 3 nights in Jan 2024

8/10 Good

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing stay. The staff at the spa and the accommodation were very friendly and helpful. The room itself was tranquil and comfortable, although the thermostat was hard to control and I had trouble sleeping as a result. There is no food at Elysia unless a retreat is running which I wish had been communicated to me as I was there from 930am to 345pm in the spa, and wasn't able to purchase any food. The staff found me a couple of apples left over from the retreat for which I'm grateful. I then ordered room service from Cypress Lakes at 345pm so that it could be prepared when they opened at 5pm, but it didn't arrive until 650, and after 4 phone calls to Cypress. Elysia itself is beautiful, however, they should ensure that access to food is reliable, even if it's from an external provider. I was extremely hungry for the majority of my waking hours for the first day of my stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Manjit

Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023