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Can Aulí Luxury Retreat - Adults Only

5.0 star property
VIP Access

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Photo gallery for Can Aulí Luxury Retreat - Adults Only

Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Property entrance
Interior entrance
Premium Room | Premium bedding, down duvets, memory-foam beds, minibar
Lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
Calle Mallorca, 40, Pollensa, Mallorca, 07460
  • Placa Major
    ‪4 min walk‬
  • Santuari del Puig de Maria
    ‪5 min drive‬
  • Pollensa Port
    ‪8 min drive‬
  • Palma de Mallorca (PMI)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, Terrace

Suite, Terrace | Premium bedding, down duvets, memory-foam beds, minibar

Suite, Terrace

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, Terrace

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium

Grand Premium | Premium bedding, down duvets, memory-foam beds, minibar

Grand Premium

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, memory-foam beds, minibar

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, down duvets, memory-foam beds, minibar

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Can Aulí Luxury Retreat - Adults Only

Adults-only hotel with spa services and seasonal outdoor pool
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, spa services, 24-hour room service and a seasonal outdoor pool are on-site.
Can Aulí Luxury Retreat - Adults Only offers 21 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Pollensa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include sports massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Can Aulí Luxury Retreat - Adults Only. During your stay, you're just a quick walk from Museu de Pollença. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • 8 minutes by car from Pollensa Port and 13 minutes from Alcúdia Port
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A seasonal outdoor pool, spa services, and a terrace are also featured at the luxury Can Aulí Luxury Retreat - Adults Only.

Smoking is allowed in designated areas at this 5-star Pollensa hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
Can Aulí Gastro Bar – This bistro serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Can Aulí Gastro Bar

Things to do

  • Bicycle rentals
  • Ecotours
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas
  • Reusable tableware

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 11 December and 1 February.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 215 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 14 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Can Aulí Luxury Retreat
Can Auli Retreat Pollensa
Can Aulí Luxury Retreat - Adults Only Hotel
Can Aulí Luxury Retreat - Adults Only Pollensa
Can Aulí Luxury Retreat - Adults Only Hotel Pollensa

Can Aulí Luxury Retreat - Adults Only Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 56 out of 65 reviews
Rating 8 - Good. 7 out of 65 reviews
Rating 6 - Okay. 2 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 0 out of 65 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn, Benfleet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel in a beautiful part of Majorca. Hotel is so nice and quiet (being adults only) and due to location. Staff are very attentive. Breakfast options good too.
Stayed 2 nights in Apr 2025

8/10 Good

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can Aulí is a beautiful hotel with friendly and helpful staff and lovely warm interiors. The rooms were spotlessly clean and we enjoyed the small touches that were added to our stay. I would say it could improve on some aspects but perhaps this is because we stayed out of season. Overall we would stay again for a short stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
A very unique upscale property.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

White lotus

Lovely hotel, very upscale "white lotus" atmosphere. amazing service, had an excellent time. One complaint: the cheapest rooms are very small, wish I had upgraded.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

Gorgeous property tastefully decorated. Very peaceful and relaxed atmosphere. Excellent staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay here, it is truly luxury, the breakfast is amazing, and the staff goes above and beyond at any time of day. We had a vehicle, and although there is no parking at hotel, we never struggled to find a parking spot nearby.

10/10 Excellent

Lulu

Travelled with partner
Liked: Amenities
Perfect stay and very competent staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Marios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the fact that there is no parking and no valet service, everything else was excellent!
Stayed 2 nights in Jul 2024

10/10 Excellent

Allison

Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing property and experience. The hotel itself is modern, clean, and absolutely beautiful. The breakfast was fresh and homemade. We enjoyed the pool daily and the team was very attentive, always ensuring we are well looked after. The turndown service was always a nice surprise as to what local treat would be left at our beside. We can’t thank Haydn enough for his and his team’s hospitality during our stay. I highly recommend staying here and or any IT Mallorca property. We will be back!
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a fantastic stay at Can Auli. We were able to fully recharge with their hospitality and attention to detail. From breakfast to poolside, we were treated like VIPs. They even surprised us with a birthday cake and a personal note. We will definitely consider returning next year to this beautiful hotel and town in Mallorca.
Stayed 4 nights in Jun 2024

10/10 Excellent

jennifer Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the contemporary style of the hotel. The rooms were beautiful and we were impressed by the attention to detail throughout the hotel. The staff were extremely helpful and nothing was too much trouble and this applied to reception, waiting staff and housekeeping. The location was perfect, a few minutes away from shops, bars and restaurants. The only slight negative would be that the menu was rather limited without much choice for dining in the evening which was a pity as we would have liked to have spent more evenings in the hotel. The food we did have in the hotel was of the best quality and delicious. The gift of sweets was a lovely touch. THANK YOU and Congratulations on an amazing hotel - a secret oasis.
Stayed 7 nights in May 2024

10/10 Excellent

Darci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Avraham

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, clean, really excellent service. The staff is very attentive, a rich and indulgent breakfast. A quiet area and at the same time close to interesting sites with very good restaurants within walking distance.
Stayed 5 nights in May 2024

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oasis in Pollenca

A welcoming oasis from the moment we arrived until we left. The staff were so accommodating, the room clean and comfortable with excellent facilities and the breakfast was superb. We hope to come back!
Stayed 6 nights in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exquisite

This is an elegant, peaceful, beautifully restored historic property in the town of Pollenca. Here the staff anticipates all your needs with a smile, making for a perfect stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tamsin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a lovely setting. Decoration and amenities top quality and the little touches like homemade sweet treats with turn down were a wonderful touch. Staff couldn’t have been more helpful. We will definitely be returning (when the pool is a little warmer)
Stayed 4 nights in Nov 2023

10/10 Excellent

Maria F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed Short Stay

This is a lovely relaxing hotel. The staff are amazing helpful and friendly. Wish we could have stayed longer.
Stayed 1 night in Nov 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

LOVED Can Auli. Stunning hotel in a charming little village. Truly a little oasis. Walking distance to the Sunday market and several local restaurants for dinner. Easily drivable to many other towns and local attractions so a great location if you want to check out that part of the island. The staff was very hospitable - Mateo at the front desk was great, alongside the rest of the staff we encountered. Lastly, the breakfast was amazing!!! 10/10 breakfast experience, love the open kitchen concept and everything was delicious. We definitely plan on coming back to Pollença and when we do we can't wait to stay at Can Auli again!
Stayed 2 nights in Sep 2023

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only is this retreat so aesthetically pleasing, the staff and service are top notch. I would recommend this place and definitely return
Stayed 3 nights in Sep 2023

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property, nice staff but did not receive the Expedia benefit which was a bottle of sparkling wine on our stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ayshea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is simply beautiful and so stylish. The pool is small but perfect for a cooling dip. We thoroughly enjoyed our short stay and would love to return!
Stayed 4 nights in Aug 2023

10/10 Excellent

ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was old world amazing… Hotel is very walkable to all shops and restaurants. Very quiet and relaxing. Nice pool and massage was excellent. Couple things to know: some of the rooms have STEEP stairs to get to the room and you have to take a taxi to the beach. If renting a car, try to rent a small one. Roads in town are quite narrow.
Stayed 4 nights in Aug 2023

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was friendly prompt and fantastic. Incredible service... Matheo was very knowledgeable and helpful. absolutely a pleasure for us to stay on our Anniversary! Great job!!
Stayed 3 nights in Aug 2023