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Hotel Illa D'Or

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Illa D'Or

Winery
Double Room, Balcony, Sea View | Beach/ocean view
Double Room, Sea View | View from room
Superior Double Room, Sea View | In-room safe, desk, blackout curtains, free WiFi
Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Restaurant
  • Hot tub
    Hot tub
  • Bar
    Bar

Explore the area

Map
Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca, 7470
  • Pollensa Port
    16 min walk
  • Playa del Port de Pollença
    19 min walk
  • Boquer Valley
    4 min drive

Room options

View all photos for Club Apartment, Terrace, Annex Building

Club Apartment, Terrace, Annex Building | In-room safe, desk, blackout curtains, free WiFi

Club Apartment, Terrace, Annex Building

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Balcony

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View

Double Room, Sea View | In-room safe, desk, blackout curtains, free WiFi

Double Room, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | In-room safe, desk, blackout curtains, free WiFi

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Mountain View

In-room safe, desk, blackout curtains, free WiFi

Standard Double Room, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, Sea View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio, Terrace, Annex Building

Studio, Terrace, Annex Building | Private kitchen

Studio, Terrace, Annex Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View | In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, Partial Sea View

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Illa D'Or

Beachfront hotel with relaxing spa services
Catch some rays at the beach or spend the day relaxing at Hotel Illa D'Or's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hotel Illa D'Or offers 120 air-conditioned accommodations with a safe and complimentary dressing gowns. 26-inch LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Hotel Illa D'Or. During your stay, you're just a quick walk from Playa d'Albercuix. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself to massages, facials or body treatments at the spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • 6 minutes on foot from Playa d'Albercuix and a 4-minute drive from Pollensa Port
  • Airport shuttle service available for a fee
Hotel Illa D'Or offers its guests a full-service spa, an outdoor tennis court, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the luxury Hotel Illa D'Or. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Pollensa hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Restaurante 1929 – This restaurant only serves dinner.
La Terrassa – This fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Gin and Tonic Corner – On-site cocktail bar. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: EUR 13.50 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gin and Tonic Corner
  • La Terrassa
  • Restaurante 1929

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool umbrellas

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1929
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.50 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Illa D'Or offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Hotel Illa D'Or Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 453 out of 595 reviews" "
Rating 8 - Good. 120 out of 595 reviews" "
Rating 6 - Okay. 16 out of 595 reviews" "
Rating 4 - Poor. 4 out of 595 reviews" "
Rating 2 - Terrible. 2 out of 595 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juliet

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely, welcoming place to stay. Beautiful rooms and general surroundings. Staff friendly and couldn’t be more helpful. Adult only pool and lovely sea facing deck chair area. Great breakfast buffet. We spent a family birthday here and they made our mum feel very special.
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a fabulous location.
Stayed 1 night in Jun 2024

8/10 Good

Dominic

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an enjoyable stay. Felt a little understaffed and no pool attendants which was a shame
Stayed 11 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Great stay. Wonderful location, very clean, great friendly helpful staff. A restful week in the sun with great food, service and location. We will be back !
Stayed 7 nights in Jun 2024

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Andrew James Alexander Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with history but very modern. Superb service and gorgeous views. The staff are very friendly and efficient. The food is varied and very good.
Stayed 7 nights in May 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful, quite at a fantastic location. Hotel looks right out at the bay which is a spectacular view
Stayed 3 nights in May 2024

10/10 Excellent

Natalie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, amazing holiday
Stayed 7 nights in May 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb 5* hotel plus high quality luxury apartments with immediate to all the hotel facilities & service
Stayed 7 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Please get double beds. Also sound proofing would be better as we could hear people turning their lights on. We love the hotel and staff but those improvements would make us come back for a 4th time.
Stayed 3 nights in May 2024

10/10 Excellent

peter

Travelled with partner
Liked: Amenities
First class hotel
Stayed 1 night in May 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a sea view balcony room but was a little small so upgraded to a beautiful suite. Staff excellent and location fantastic
Stayed 7 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and lovely place to stay. Just two minor gripes - 1. only option to eat after 1830 is in the fine dining restaurant, which isn’t really suitable for families 2. Sofa bed in the apartments could do with upgrading (my back’s not in a good way). Wouldn’t stop us going back though as the hotel is a lovely relaxing place to spend your time and well positioned for a short walk to the restaurants at the port, whilst being far enough away to be isolated from the hustle, bustle and noise.
Stayed 5 nights in Apr 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay. Ordered cycles from company recommended by the hotel . Staff excellent couldn’t do enough for you. Will be staying again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful few days
Very enjoyable 4 days. The warm and sunny weather meant that we could enjoy our sea view terrace to the full. As ever the service was excellent and the breakfast is copious and delicious.
Stayed 4 nights in Mar 2024