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Hotel Aroi Ponferrada

4.0 star property

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Photo gallery for Hotel Aroi Ponferrada

Reception
Lobby sitting area
Lobby
Miscellaneous
Minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Marcelo Macías 4, Ponferrada, LEON, 24400
  • Plaza del Ayuntamiento
    ‪12 min walk‬
  • Castillo de los Templarios
    ‪13 min walk‬
  • Museo del Bierzo
    ‪13 min walk‬

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, blackout curtains

Standard Single Room

  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

AC Hotel Ponferrada by Marriott

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (297)
The price is CHF 84
for 1 room
includes taxes & fees
7 Mar - 8 Mar
AC Hotel Ponferrada by Marriott

About this property

Hotel Aroi Ponferrada

Hotel in Ponferrada with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a bar/lounge, a coffee shop/cafe and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a communal living room and a front desk safe are on-site.
Hotel Aroi Ponferrada offers 39 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a bath, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Hotel Aroi Ponferrada, you'll be within walking distance of Plaza del Ayuntamiento. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a terrace
  • Within a 15-minute walk of Plaza del Ayuntamiento and Castillo de los Templarios
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and dry cleaning/laundry services are also featured at Hotel Aroi Ponferrada.

This 4-star Ponferrada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 for adults and from EUR 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Aroi Ponferrada
Hotel Aroi
Hotel Aroi Ponferrada
Hotel Aroi Ponferrada Hotel
Hotel Aroi Ponferrada Ponferrada
Hotel Aroi Ponferrada Hotel Ponferrada

Hotel Aroi Ponferrada Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 56 reviews
Rating 8 - Good. 25 out of 56 reviews
Rating 6 - Okay. 6 out of 56 reviews
Rating 4 - Poor. 3 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to castle and train station
My preference is a shower vs a bath tub. Getting out of the tub is tricky when it is wet because you have to step over the walls of tub. The breakfast was very good. The area around the hotel was nice and quiet. Only 5 to 10 minutes to train station.
Stayed 3 nights in Oct 2023

10/10 Excellent

Wanda

Liked: Staff & service, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Denton Jay, Seattle

Stayed 1 night in Sep 2021

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good value for money
Very clean and quiet hotel. A little out of the way from restaurants. Staff very helpful and friendly.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness of property. Friendly staff with ease of check in
Stayed 1 night in May 2019

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Room comfort
Overnight stop, could have been better
The room was hot so prevented a good nights sleep and air con noisy and not very effective. Coupled with the noisy plumbing from other rooms sleep was not good. Breakfast choice ok, just continental. No boiling water to make tea. Noisy but all noise created by staff stacking plates in restaurant! We were the only ones in there so could have been done later. Would not stay again.
Stayed 1 night in May 2018

4/10 Poor

Henry, Canada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth it.
Air conditioner not effective, wifi comes and goes. Breakfast was good. Location is central but town people seem to be sick of tourists.
Stayed 1 night in Sep 2017

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a lovely town.
This hotel was far better than I had expected. The decor is modern and clean, and the staff were very helpful. I didn't have breakfast, but there is a fabulous churros and chocolate place just round the corner on the pedestrian precinct.

10/10 Excellent

Ray, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sisters Trip- starting our Camino
Only a half mile from Templar castle and old town. Got lost finding the Camino to walk out of town!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice bright clean room; bed was very UNcomfortable
We stayed at this hotel while walking El Camino. Booked here in error - meant to book at the Aroi in the city centre and didn't realize there are two hotels with similar names! Good price; Nice bright clean room, located about a 10-15 minute walk to the historic centre, and midway between the bus and train stations (about a 10 minute walk to each) and to El Camino. Since the hotel was rated as 4 star, we were disappointed with the bed, which was very uncomfortable, and there was no bar in the hotel (although several just down the street). Nice hotel but it didn't rate 4 stars because of the bed and amenities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel at a very reasonable price
This is a very nice hotel. Updated, clean, and comfortable. Location is OK, and we were able to park outside on the street with no problem. Breakfast was good. The bathroom was spacious, but whoever designed it needs a lesson in the use of space. Although there was plenty of room, we had to climb over the bidet to get into and out of the shower. What was someone thinking when they designed that arrangement? Overall, though, a pleasant stay in a nice hotel.

8/10 Good

Virginia

Stayed 1 night in Aug 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, room comfort
Muy buen Hotel
Hotel muy limpio y buen servicio
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Esta bien, pero las paredes estan todas manchadas y se ve sucio.
Stayed 1 night in Aug 2021

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel y un trato inmejorable
Una muy buena estancia y el personal del hotel, de 10. Me equivoqué a la hora de reservar y lo hice en el otro hotel que la misna cadena tiene en Ponferrada y me lo solucionaron de forna inmediata y sin problemas.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente escolha!
Tudo impecável A sra Sílvia da recepção foi muito atenciosa conseguindo para nós na cidade de Villafranca que estava lotada por ocasião de eventos no cidade! O nosso muito obrigada a Sra Silvia!!!!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo que no me gustó es que las habitaciones son demasiado pequeñas. lo que más me gustó es que está en el centro.
Stayed 2 nights in Jul 2019

10/10 Excellent

EVALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno muy bueno, céntrico y muy buena atención. Volvería a hospedarme
Stayed 1 night in Mar 2019

8/10 Good

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Aprobado.
Hotel céntrico. Habitación bien e equipada.decoracion moderna. Al contrario de la opiniones leídas en alguna plataforma, la calefacción funcionaba perfectamente,incluso la apagamos a pesar de las temperaturas bajo cero del exterior. La habitación algo pequeña pero suficiente. Por ponerle alguna pega, el colchón era durisimo, pero eso ya es para gustos......
Stayed 1 night in Jan 2019