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Vila Gale Collection S. Miguel

4.0 star property

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Photo gallery for Vila Gale Collection S. Miguel

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Couples treatment room(s), sauna, steam room, body treatments
2 bars/lounges
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Pool

Explore the area

Map
Campo de São Francisco, Ponta Delgada, 9500
  • Santuário do Senhor Santo Cristo dos Milagres
    ‪2 min walk‬
  • Military Museum of the Azores
    ‪4 min walk‬
  • Portas da Cidade
    ‪4 min walk‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, Balcony (2 Adults + 2 Children)

In-room safe, free WiFi, bed sheets

Junior Suite, Balcony (2 Adults + 2 Children)

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Single Room

In-room safe, free WiFi, bed sheets

Standard Single Room

  • 19 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room

In-room safe, free WiFi, bed sheets

Superior Single Room

  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room (3 Adults)

In-room safe, free WiFi, bed sheets

Deluxe Twin Room (3 Adults)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite (3 Adults)

In-room safe, free WiFi, bed sheets

Junior Suite (3 Adults)

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite (2 Adults + 2 Children)

In-room safe, free WiFi, bed sheets

Junior Suite (2 Adults + 2 Children)

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Junior Suite

In-room safe, free WiFi, bed sheets

Junior Suite

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Balcony

In-room safe, free WiFi, bed sheets

Junior Suite, Balcony

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room (2 Adults + 1 Child)

In-room safe, free WiFi, bed sheets

Deluxe Twin Room (2 Adults + 1 Child)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About this property

Vila Gale Collection S. Miguel

Hotel with a full-service spa, near Ponta Delgada Harbour
This smoke-free hotel features a full-service spa, an indoor pool and an outdoor pool. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, 2 bars/lounges and a fitness centre are on-site.
Vila Gale Collection S. Miguel offers 92 accommodations with a safe. This Ponta Delgada hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Satsanga has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

During your stay at Vila Gale Collection S. Miguel, you're just a quick walk from Santuário do Senhor Santo Cristo dos Milagres. Free breakfast, free WiFi in public areas and 2 bars are available.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with body treatments or deep-tissue massages at Satsanga
  • Amenities include a front desk safe, meeting rooms and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Santuário do Senhor Santo Cristo dos Milagres and 4 minutes on foot from Santuario Nossa Senhora da Esperanca
Vila Gale Collection S. Miguel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a sauna, and spa services are also featured at Vila Gale Collection S. Miguel. Parking is available for a fee.

This 4-star Ponta Delgada hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:00 AM to 10:30 AM.
VERSÁTIL – On-site restaurant.
SOUL & BLUES – On-site bar. Open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 10 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • SOUL & BLUES
  • VERSÁTIL

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift (79 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

More

  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 11396

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

Vila Gale Collection S Miguel
Vila Gale Collection S. Miguel Hotel
Vila Gale Collection S. Miguel Ponta Delgada
Vila Gale Collection S. Miguel Hotel Ponta Delgada

Vila Gale Collection S. Miguel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JIA HUI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great atmosphere nice to take pics
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing… very clean and loved the breakfast included. The staff made our staff.. they were incredibly friendly, accommodating and helpful in every aspect! Highly recommend this property for your stay and would return!
Stayed 4 nights in Sep 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again 🤗
Fantastic hotel with great style!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place- luxurious- great food- awesome pool- fantastic facility
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I had was that there were a few small ants in my room.
Stayed 1 night in Jul 2024

10/10 Excellent

Cidalia, Jensen Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property.
Stayed 2 nights in May 2024

8/10 Good

Bibiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with old world charm. We were surprised that beds were not more comfortable and of better quality. Also, no top sheet - only comforter which was too hot. However, upon request we were provided with top sheet. Location of hotel has its positives and negatives. It's located in the heart of a popular square downtown which makes it extremely noisy during busy times. Thankfully, we were on the 4th floor which helped with noise level. Staff very pleasant and accommodating. Breakfast very limited and not the best. I skipped it several days. Indoor pool is beautiful but be aware of tiles around the pool as extremely slippery. My husband took a fall as tiles were wet from children playing. Seems type of tiles not the best option for pool area. They have a nice bar/lounge area with entertainment on some evenings. Overall, a nice experience.
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great location. Bit dated.
Stayed 1 night in May 2024

10/10 Excellent

Konstantin

Stayed 5 nights in Apr 2024

10/10 Excellent

John William

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great but flight over was a nightmare😕 The hotel also only served all meals buffet style😕
Stayed 6 nights in Apr 2024

6/10 Okay

Marcelo

Liked: Cleanliness
Breakfast staff are excellent. The room has a strange set up.. There is a step to get into the room after you open the door. Tiny bathroom, no bathtub, bidet and a tiny shower division which floods the bathroom, 2 small mattress makes a double bed., 1 coffee capsule and water are offered only on the first night. It needs to improve on comfort. No cushions on the sofa etc
Stayed 3 nights in Oct 2023

10/10 Excellent

RODOLFO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Ryan

Liked: Staff & service, property conditions & facilities
A very nice and atmospheric building, decorated quite well in almost every aspect. Indoor pool area was under maintenance during my stay however, and I was disappointed that I was not notified of this beforehand. On my first night, a cockroach had slipped into my bathroom as well. Otherwise the room was good, with a wide coverage of the Fort and the Square. Breakfast buffet was fair, supper buffet was lacking.
Stayed 2 nights in Sep 2023

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great city, great island
Stayed 6 nights in Sep 2023

10/10 Excellent

LOREDANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still construction around, but very good for the city. Very clean, no annoying insects. High price, paid in full, but I did not benefit from all the facilities because they do not work (spa, gym), or are not yet in operation and the smell of fresh paint is everywhere. They could work on the offer to customers and when all the works are finished, maybe it becomes even more interesting.
Stayed 3 nights in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
New hotel looks beautiful. Central pool is a nice calm environment. Staff are all very kind. Room was spacious and quiet. Breakfast was varied and good. As it is new, it has some minor teething problems which should be resolved in the next month or so.
Stayed 3 nights in Aug 2023

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel to everyone that visits Sao Miguel! Helpful, friendly employees. Simply the best!
Stayed 1 night in Aug 2023

10/10 Excellent

BRUNO, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jessica from the front desk is amazing, she was able to check us in a few hours before 3 (their check in time), we arrived on a early fly form Toronto, tired and sleepy, she was able to accommodate us, she’s top ten, koodos for her …
Stayed 2 nights in Jul 2023

8/10 Good

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christian

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiptop
Nur eine Nacht. Alles iO, sehr freundlicher und hilfsbereiter Mann beim Empfang.
Stayed 1 night in Apr 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes neues Hotel mit kleinen Einschränkungen
Ein wirklich schönes neues und imposantes Hotel. Die Öffnungszeiten von Pool und Fitnesscenter könnten deutlich länger sein, von 8 bis 20 Uhr ist einfach zu wenig wenn man wie wir tagsüber zu Ausflügen unterwegs ist. Das Frühstücksbuffett hat uns auch nicht vollständig überzeugt. Die Sauberkeit des Geschirrs war suboptimal, täglich hatte man in den Stapel der Teller einige, die vom Geschirrspüler offensichtlich nicht ganz sauber wurden, es wurde sich entschuldigt aber Besserung ist nicht eingetreten. Außerdem wirbt das Buffett mit einem glutunfreien Angebot, die Wirklichkeit war aber anders. Auf mehrfache Nachfrage kam 45 Minuten später ein steinhartes Brötchen, dass nicht mehr essbar war.
Stayed 6 nights in Mar 2024

10/10 Excellent

Gautier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel est excellent, les chambres spacieuses et très propres. Le petit déjeuner est vraiment très bon. La vue est superbe
Stayed 4 nights in Mar 2024