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Mantra Aqueous on Port

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mantra Aqueous on Port

1 Bedroom | In-room safe, iron/ironing board, cots/infant beds, rollaway beds
4 outdoor pools, pool loungers
Property entrance
1 Bedroom Swim Out | In-room safe, iron/ironing board, cots/infant beds, rollaway beds
2 Bedroom | In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
3-5 Davidson Street, Port Douglas, QLD, 4871
  • Macrossan Street
    1 min walk
  • Four Mile Beach
    5 min walk
  • Port Village Shopping Centre
    5 min walk
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    5 min drive

Room options

View all photos for Spa Swim Out Room

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Spa Swim Out Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom

1 Bedroom | In-room safe, iron/ironing board, cots/infant beds, rollaway beds

1 Bedroom

  • 72 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Swim Out

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

1 Bedroom Swim Out

  • 72 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom

View from room

2 Bedroom

  • 115 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Swim Out

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

2 Bedroom Swim Out

  • 115 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Spa Room

Spa Room | In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Spa Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

About this property

Mantra Aqueous on Port

Hotel in Port Douglas with 4 outdoor pools and Hot tub
This smoke-free hotel features 4 outdoor pools, Access to hot tub and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Weekly housekeeping is available.
Mantra Aqueous on Port offers 59 air-conditioned accommodations with outdoor private hot tubs and DVD players. Rooms open to balconies. Flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

4 outdoor swimming pools are on site along with Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mantra Aqueous on Port. During your stay, you're just a quick walk from Macrossan Street. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Macrossan Street and 5 minutes on foot from Four Mile Beach
  • Airport shuttle service available for a fee
Mantra Aqueous on Port offers its guests 4 outdoor swimming pools and Access to hot tub. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at Mantra Aqueous on Port. Limited free parking is available on a first-come, first-served basis.

This 4-star Port Douglas hotel is smoke free.

Languages

English, Hindi, Ukranian

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 25 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site parking

Family friendly

  • 4 outdoor pools
  • Cot (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 43.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 25 per night (rates may vary)
  • Airport shuttle fee: AUD 48.00 per person (one-way)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 43.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mantra Aqueous on Port offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 4:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mantra Aqueous
Mantra Aqueous Aparthotel
Mantra Aqueous Aparthotel Port
Mantra Aqueous Port
Mantra Port
Mantra Aqueous On Port Hotel Port Douglas
Mantra Aqueous Port Aparthotel Port Douglas
Mantra Aqueous Port Aparthotel
Mantra Aqueous Port Port Douglas
Mantra Aqueous on Port Hotel
Mantra Aqueous on Port Port Douglas
Mantra Aqueous on Port Hotel Port Douglas

Mantra Aqueous on Port Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 330 out of 646 reviews" "
Rating 8 - Good. 227 out of 646 reviews" "
Rating 6 - Okay. 62 out of 646 reviews" "
Rating 4 - Poor. 22 out of 646 reviews" "
Rating 2 - Terrible. 5 out of 646 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fergus

Stayed 1 night in Aug 2024

4/10 Poor

Joy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was in need of update- particularly bathroom . Spa was so noisy that it was alarming. Two Nespresso capsules supplied with advice that additional could be bought from reception. Overall it would have been acceptable at half the price of $424 per night.
Stayed 1 night in Aug 2024

8/10 Good

M M

Travelled with partner
Liked: Staff & service
Great location and pools Furniture a little tired
Stayed 7 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
This property is looking dated and in need of a facelift
Stayed 2 nights in Jul 2024

4/10 Poor

Mark

Stayed 2 nights in Jul 2024

6/10 Okay

Laura

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This was our first time to Port Douglas and we absolutely loved our visit. However, the accommodation was disappointing. Our room smelt very strongly of damp, which I assume is from people coming into the room wet making the carpet wet. Also, the condition of the room wasn’t what we would normally expect from a hotel. For example, the carpet in one of the corners was ripped up and there were quite a lot of large scrapes and marks on the walls. Note as well that you have to take your own rubbish out to the bins and your towels do not get changed if you are staying for a few days. We were unsure if this was typical of hotels in Port Douglas or not, but we haven’t experienced that at a hotel before. Apart from that, we thoroughly enjoyed our stay. Port Douglas is a wonderful place! The hotel was very well located near to shops and restaurants, but it was very quiet at night time. We used the hotel parking which was very easy to use. We would definitely visit Port Douglas again, but we would not stay at this hotel!
Stayed 4 nights in Jul 2024

8/10 Good

Tina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a good location leave the car in their car park and walk to shops and restaurants our only problem was my husband is a smoker we had a balcony room but there was no smoking even out on the balcony I wish we had of known this as I would have booked different accommodation
Stayed 3 nights in Jul 2024

2/10 Terrible

Kara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice to stay with Family
Stayed 2 nights in Jun 2024

10/10 Excellent

Wendy

Travelled with partner
The. Property. Was. Very well appointed and convenient to the centre of Port Douglas.
Stayed 3 nights in Jun 2024

8/10 Good

Sandra

Stayed 2 nights in May 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation Plus!
Our spa room on the second floor overlooked one of the four swimming pools. Although the room itself was compact with little space for luggage, the large balcony with outdoor spa, table and chairs provided a sense of space. The large bathroom provided a walk-in shower, toilet and wide wash basin and cabinet. The kitchenette was equipped with a microwave, expresso machine, toaster and kettle plus glassware, china and cutlery for 2 people. The room was easily accessible by lift from the basement carpark. The location of the hotel is within easy walking of the beach, shops and restaurants. Very friendly and helpful staff.
Stayed 2 nights in May 2024

6/10 Okay

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we had noisy drunk neighbours. One night I had very little sleep as neighbour was banging on his door till all hours of the morning. I believe this issue should have been addressed by security.
Stayed 10 nights in Apr 2024

10/10 Excellent

Konstantin, Temecula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

charlene

Disliked: Staff & service
Was disappointed to find the rooms are not serviced daily. We stayed 3 nights. The check in flyer advised they provided free tea, coffee and bathroom supplies. However on the 3rd and final night we asked for another coffee and were told no. We have to buy a packet of 10. We were provided 2 coffees for 3 nights stay. The receptionist was unnecessarily rude about it. Spa baths are good. Nice pool area. Lots of rules to read, seems like they get alot of party groups.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carla

Stayed 3 nights in Apr 2024

6/10 Okay

paul

Travelled with partner
Liked: Amenities
We have stayed here a few times , seems dated and a little aged of late , Standards have dropped, and forget about contacting them at anytime by phone . Great location, great pool , rooms are great , just needs a bit more maintenance and better cleaning.
Stayed 7 nights in Mar 2024

2/10 Terrible

Scott

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel cancelled my stay and won’t give me a refund
Stayed 1 night in Dec 2023

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness
Location was perfect. However the accommodation itself was musty and not well maintained. The shutters were broken and the room smelly. We had to access our own clean towels although I do believe if we paid extra the rooms would be serviced. Never saw any staff except at reception..these staff were friendly and polite.
Stayed 3 nights in Nov 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved our west & would definitely stay again. Pool area looked a little tired.
Stayed 4 nights in Oct 2023

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
A lovely hotel in a great location. Worth a visit to Port Douglas and this beautiful hotel.
Stayed 4 nights in Oct 2023

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Amazing hotel I couldn’t say anything bad about it. Friendly staff lovely rooms and nice Pools.
Stayed 4 nights in Oct 2023

10/10 Excellent

Mrs E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was spacious and had everything you needed. It was a 2 minute walk to the main strip and a couple of minutes to the beach. It was quiet and staff were so friendly.
Stayed 3 nights in Oct 2023

4/10 Poor

Charles

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Macrossan Street
Stayed 7 nights in Sep 2023