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The Estuary Hotel and Spa

3.0 star property

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Photo gallery for The Estuary Hotel and Spa

Outdoor pool, pool loungers
Billiards
Meeting facility
Courtyard
In-room safe, desk, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Spa
  • Laundry

Explore the area

Map
Main Road R61, Kwazulu Natal, RSA, Port Edward, KwaZulu-Natal, 4295
  • Port Edward Beach
    ‪2 min drive‬
  • Beaver Creek Coffee Estate
    ‪8 min drive‬
  • Glenmore Beach
    ‪9 min drive‬
  • Margate (MGH)
    ‪29 min drive‬

Room options

View all photos for Classic Quadruple Room

In-room safe, desk, free WiFi, bed sheets

Classic Quadruple Room

  • 48 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

The Estuary Hotel and Spa

Waterfront hotel with full-service spa and free breakfast
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free English breakfast, free WiFi in public areas and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
The Estuary Hotel and Spa offers 44 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

This Port Edward hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa at The Estuary has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

During your stay at The Estuary Hotel and Spa, you'll be close to Beaver Creek Coffee Estate. Enjoy features like free breakfast, free WiFi in public areas and a free beach shuttle.
  • Free English breakfast served daily
  • Free WiFi
  • Enjoy ocean views while dining at Fish Eagle Restaurant
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, hot stone massages or facials at Spa at The Estuary
  • Services include free babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a playground and kayaking
  • 8 minutes by car from Beaver Creek Coffee Estate and 12 minutes from Umtamvuna Nature Reserve
  • Free beach shuttle service
The Estuary Hotel and Spa offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 4 meeting rooms available. Spa services, a library, and a terrace are also featured at the family-friendly The Estuary Hotel and Spa.

Smoking is allowed in designated areas at this 3-star Port Edward hotel.

Guests are served a free English breakfast daily from 7 AM to 10 AM.
Fish Eagle Restaurant – Overlooking the ocean and pool, this restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free beach shuttle

Food and drink

  • Free English breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fish Eagle Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Estuary Hotel and Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Estuary Hotel Port Edward
Estuary Hotel
Estuary Port Edward
The Estuary Hotel Spa
The Estuary Spa Port Edward
The Estuary Hotel and Spa Hotel
The Estuary Hotel and Spa Port Edward
The Estuary Hotel and Spa Hotel Port Edward

The Estuary Hotel and Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 39 reviews
Rating 8 - Good. 16 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 2 out of 39 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shamla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was pleasant. A room for 3 only had 2 sets of cups and no spoons, 2 towels instead of 3. Had to call room service each time we required the 3rd set of above
Stayed 2 nights in Jul 2023

6/10 Okay

T N

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice setting, not much to do....
1st Room allocated - Aircon did not work. 2nd room was lovely. We had poor internet service. Both breakfast meals we had to ask for some of the food that was on the menu but not served. Servings were generous.
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Disappointing
The breakfast was not nice and wifi was very weak.
Stayed 5 nights in Dec 2020

10/10 Excellent

Mala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Horrible experience
Had to move rooms 3-times, The 1st was absolutely filthy which they agreed with us. 2nd, had insect poo falling through the ceiling messing the bedding etc which they couldnt fix an had to move us to the 3rd which had fresh paint smell clogging drains etc, had to just live this experience out
Stayed 2 nights in Jan 2020

8/10 Good

Seluleko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and chilled,we enjoyed ourselves
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slice of heaven
Gorgeous views Safe Relaxing pool area Included child entertainment (excellent and safe!) Jungle gyms Fantastic restaurant
Stayed 3 nights in Mar 2019

10/10 Excellent

Sarika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Mini-vacation EVER
This was my first vacation with my kids and The Estuary Hotel and Spa went above and beyond to make our short stay both comfortable and relaxing. My kids were well entertained, had loads of fun and even refused to leave. I will definitely be going back for a longer stay.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience
Stayed 1 night in Feb 2019

8/10 Good

Navisha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Mala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful place on South Coast
Hotel was amazing, Food was delicious, very peaceful, quiet place, staff friendly and helpful. Want to definitely go back for a longer stay.
Stayed 1 night in Jan 2019

6/10 Okay

Lourens

Disliked: Cleanliness, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

zanele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pea careful and tranquil
It was lovely
Stayed 1 night in Dec 2018

10/10 Excellent

Puranthree

The room, food, scenery and activities was superb.Had a fantastic family holiday
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Beautiful setting and lovely staff.
The hotel itself is very charming and set in the most beautiful area. We had a lovely time and the breakfast was very good. Rooms were spacious and well kept but we did have a problem with flying ants and other bugs. Overall, a good stay.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Nice hotel but some staff members horrible reported to the management nothing done and it's a pity the hotel is nice
Stayed 7 nights in Oct 2018

8/10 Good

Kamalsen

Liked: Staff & service, property conditions & facilities, room comfort
It was okay for a overnight trip .
Stayed 1 night in Oct 2018

6/10 Okay

Samke

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2018

8/10 Good

Neliswa

Liked: Staff & service, room comfort
The door lock was a problem, parking space wedding
Stayed 2 nights in Sep 2018

10/10 Excellent

Tembakazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Estuary
We loved it! The view was awesome!!
Stayed 1 night in Aug 2018

8/10 Good

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very comfortable and relaxing People were friendly

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dawah Family- The Estuary Hotel & Spa
Check in was quick and efficient. the room we were given the first night had a mouldy smell, which was efficiently taken car of in the morning and we were moved to another room. The meals at the hotel was great and we breakfast and dinner, even if we required an item that was not on the breakfast menu. My son who is 5 and half loaf the Kids club. The staff went out of they way to make sure we enjoyed our stay. we will definitely book at this hotel again.

2/10 Terrible

VN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusted and extremely disappointed
When I arrived at check in, I was told that there was an outstanding balance on my account. I advised them that the accommodation was prepaid. I had booked for two adults and 2 children on the check in information sheet they only had it as 2 adults. The room was disappointing and this is definitely not a 4 star establishment. The bathroom had a strong smell of urine and the shower was dirty. The room had a problem with ants. We booked dinner at the hotel and had to wait an hour and a half for our food and when it did arrive the food was cold. There seemed to be a lot of arguing between the waiters and the chefs. A lot of guests ended up leaving without eating. The hotels.com confirmation states that the room has iron and ironing board facilities. On Sunday morning we called for a iron and ironing board. We were told that they do not give guest the iron and iron board but offer the service. My husband asked if there was a charge and was told there wasn't. When the lady gets to the door she tells us there is a fee of R6 per item. Because the clothes need ironing we had no choice but to give it in. This is misleading and I was extremely upset by this. I would never recommend this hotel to anyone and I am in the travel related industry.