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El Kantaoui Center and Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Kantaoui Center and Spa

Beach
Minibar, in-room safe, bed sheets
Exterior
Exterior
Reception

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Boulevard du 14 Janvier 2011, Port El Kantaoui, Sousse Governorate, 04089
  • Hannibal Park
    6 min walk
  • Zinebledi
    10 min walk
  • Port El Kantaoui Harbour
    12 min walk
  • Sousse (QSO)
    20 min drive

Room options

View all photos for Standard Triple Room

Minibar, in-room safe, bed sheets

Standard Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double or Twin Room

Minibar, in-room safe, bed sheets

Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, bed sheets

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Standard Single Room

Minibar, in-room safe, bed sheets

Standard Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

El Kantaoui Center and Spa

Delightful beach hotel with a sauna
Guests of this beach hotel will appreciate convenient on-site amenities such as a sauna and spa services.
El Kantaoui Center and Spa offers 347 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns and hairdryers. Housekeeping is offered on a daily basis and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.
During your stay at El Kantaoui Center and Spa, you're just a quick walk from Hannibal Park. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body wraps or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna
  • Within a 10-minute walk of Hannibal Park and Zinebledi
El Kantaoui Center and Spa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/games room are also featured at El Kantaoui Center and Spa.

Smoking is allowed in designated areas at this 3-star Port El Kantaoui hotel.

La Fiesta – This restaurant serves breakfast and brunch.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Fiesta

Family friendly

  • Arcade/game room
  • Babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Turkish bath

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 13 2024 to April 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 8.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
A deposit is charged to the guest's credit card by E-rev UK LTD on the hotel's behalf for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August.

Property is also known as

El Kantaoui Center
Hotel El Kantaoui Center
El Kantaoui Center Hotel Port El Kantaoui
Vincci Port El Kantaoui
Vincci Resort Kantaoui Hotel Port El Kantaoui
El Kantaoui Center Hotel
El Kantaoui Center Port El Kantaoui
Kantaoui Center Spa Kantaoui
El Kantaoui Center and Spa Hotel
El Kantaoui Center and Spa Port El Kantaoui
El Kantaoui Center and Spa Hotel Port El Kantaoui

El Kantaoui Center and Spa Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 99 reviews" "
Rating 8 - Good. 22 out of 99 reviews" "
Rating 6 - Okay. 22 out of 99 reviews" "
Rating 4 - Poor. 21 out of 99 reviews" "
Rating 2 - Terrible. 19 out of 99 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel could not find our booking - STRESSFUL!
We had previously stayed at this hotel. We had to wait more than an hour because the hotel did not have our booking. After time wasting communication via hotels.com app the booking was found. It was stress and terrible experience.
Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No respect not good service . And the personnel from the tel mi you are from.europ .you are sick from coronna versus. Im not happy .for my holiday.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Idiot clients infest this hotel.
Sofiane at the reception was as always helpful and polite. The hotel draws undesirable low lifes who are rude, stupid and noisy. Drank Arab idiots started their party in the room below. I had to go down and ask them to stop around 1 am so our baby son could sleep. I wonder why Muslims who are not allowed to drink, drugs and use prostitutes do this to down grade themselves and the hotel. The owner allows this rubbish unfortunately!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The place was placed in good zone with many facilities and fun time places
Stayed 4 nights in Jun 2019

6/10 Okay

Sherin

Disliked: Property conditions & facilities
Stayed 10 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

2/10 Terrible

Mohamwd, Sousse Tunisia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionst at the first ask me to cancel my reservation and book from the disk but after nogatiations he called his manegar and fix thr booking . The room and the club are close and the noise is high. No intrnet at rooms. Bad view. Only the good thing is the breakfast is good and accepteble
Stayed 1 night in Sep 2018

4/10 Poor

fay, England

Disliked: Staff & service, property conditions & facilities, room comfort
Lot os aspects are very disappointing i
Room was never ready. Advertised as being available from noon. My flight landed at 10 and I was in the hotel by 11.30 the room was not ready until 3.30 Despite making several complaints, we were asked to wait at the reception. The reception was noisy and totally uninviting. The room as very badly finished, skirting missing, holes under sink. Undercounter fridge rusty and so dated. the furnishing is old style bed linen and towels are so old. The room was outside a very loud disco. Although the balcony overlooked the swimming pool but the loud music made it impossible to sit outside and enjoy it. The airconditioning worked at least but the curtain fell off the rail altogether and it took them over and hour to call someone to sort it which meant I was unable to switch the lights on and I remained in total darkness until maintenance arrive. the refitting was so badly done and one of the workers had to climb on the shoulders of his colleague to fit it back. Have they not heard of ladder? the disco music was back on early in the morning, to start with with low volume music but by 10am it was loud and deafening. Breakfast was plentiful and the lady who makes the fried doughnuts was lovely and helpful. Overall not an exciting hotel very basic noisy dirty halls landings and stairs etc. terrible service. rooms runavailable for hours and definately not value for money. I would not stay in this hotel again at any price
Stayed 1 night in Aug 2018

4/10 Poor

surfer, lebanon

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Muddy water in bath tub Sewage odour There is no spa nor massage as mentioned Very dirty balcony Room is just furnished with the necessary ( not even a napkin)
Stayed 7 nights in Apr 2018

4/10 Poor

Isabelle

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Had to change rooms because the air conditioner didn't work properly. Turns out they are all as bad! Made very loud noise with about no air (and certainly not cool air!) coming out. I don't think our room got below 28 degrees. The window curtains were not black-out, which didn't help. And breakfast was ok at best. I paid 40$, next time I'll pay more to get something nicer.
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service, the only good thing is the breakfast
Stayed 1 night in Jul 2017

2/10 Terrible

Rami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service ever
Worst service ever, stuff are mean to anything Arabic, they treat Arabic people very very bad, even though the majority are arabs, they act like we're staying for free because we're arabs
Stayed 3 nights in Jun 2017

10/10 Excellent

M O, London

Liked: Cleanliness, staff & service
Good hotel but you will be frozen in November
We like the hotel and have stayed there often but the heating does not come on so it was very cold. When we asked the hotel to provide heating they explained that it was not time to switch on the heating and it was freezing.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

abdulnaseer, Manchester uk

Liked: Cleanliness, staff & service, property conditions & facilities
Its good convenient place
Over all Its good hotel! Near touristic area

6/10 Okay

Mohamed, Peoria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A short stay in September
My stay was comfortable and the room was fine after I changed room selection. The hotel is very nice and has a wonderful swimming pool and a big exercise room. The food wasn't very tasty except breakfast was ok. Overall the hotel was nice and in a quiet area, however the reception desk isn't always helpful. A guest who wanted to change room selection was told that he needed to wait until next day and needs to do so before 10 am. Thus is absurd and unacceptable.

8/10 Good

M O, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel to stay at
Really enjoyed our stay at the hotel this time, we had a clean room and good breakfast. No disturbance, we would definitely return there again. Good value for money and special thanks to Sofiane the manager at the desk - great guy!

8/10 Good

M O, London

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good hotel but many Arab guests reducing standards
Good hotel but too many Arabs staying some of whom returned to our adjacent room at 4 am with mobile alarm going off constantly. Food was good, service was ok, animator were friendly. I would stay again if there aren't any noisy guests.

6/10 Okay

Fred, Tunis

Liked: Property conditions & facilities
Disliked: Room comfort
Very few customers, low season
Great location, nice architecture. But the hotel was almost empty. Maybe 20 guests. Thus good price. The disco at the entrance is pretty cool and without entrance fee.

4/10 Poor

Hisham, Toronto

Disliked: Cleanliness, staff & service
Guest service problem
Resturants managers seem and management all have guest service problems except the nice receptionist Ms.Hala