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El Mouradi Palace

5.0 star property

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Photo gallery for El Mouradi Palace

Private beach, sun-loungers, beach umbrellas, beach towels
Nightclub
Private beach, sun-loungers, beach umbrellas, beach towels
Aerial view
Private beach, sun-loungers, beach umbrellas, beach towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • All-inclusive
  • Hot tub
  • Pool
  • Spa

Explore the area

Map
Port el Kantaoui, Port El Kantaoui, 4089
  • El Kantaoui Golf Course
    ‪10 min walk‬
  • Acqua Palace Water Park
    ‪13 min walk‬
  • Hannibal Park
    ‪20 min walk‬
  • Sousse (QSO)
    ‪11 min drive‬

Room options

View all photos for Standard Quadruple Room (2 adults + 2 children)

Minibar, in-room safe, blackout curtains, free WiFi

Standard Quadruple Room (2 adults + 2 children)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Chambre Triple (2 Adultes+ 1 Enfant)

Minibar, in-room safe, blackout curtains, free WiFi

Chambre Triple (2 Adultes+ 1 Enfant)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room (4 adults)

Minibar, in-room safe, blackout curtains, free WiFi

Standard Quadruple Room (4 adults)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (1Adult+1 Child)

Minibar, in-room safe, blackout curtains, free WiFi

Standard Room (1Adult+1 Child)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room (3 adults + 1child)

Minibar, in-room safe, blackout curtains, free WiFi

Standard Quadruple Room (3 adults + 1child)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Quadruple Room (1 adult + 3 children)

Minibar, in-room safe, blackout curtains, free WiFi

Standard Quadruple Room (1 adult + 3 children)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout curtains, free WiFi

Superior Room

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Chambre Triple (3 Adultes)

Minibar, in-room safe, blackout curtains, free WiFi

Chambre Triple (3 Adultes)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite

Suite | Minibar, in-room safe, blackout curtains, free WiFi

Suite

  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Chambre Triple (1 Adulte+ 2 Enfants)

Minibar, in-room safe, blackout curtains, free WiFi

Chambre Triple (1 Adulte+ 2 Enfants)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Minibar, in-room safe, blackout curtains, free WiFi

Single Room

  • 21 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Single Beds

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About this property

El Mouradi Palace

Luxury hotel on the beach, with outdoor pool
Catch some rays on El Mouradi Palace's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
El Mouradi Palace offers 515 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, bidets and complimentary toiletries. This Port El Kantaoui hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, 2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 11 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Guests under 16 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at El Mouradi Palace. During your stay, you'll be within walking distance of El Kantaoui Golf Course. Features include free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • For dining with garden views, stop by SHOP, one of the property's 2 restaurants and 3 bars/lounges
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body treatments, body scrubs or facials at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Within a 15-minute walk of El Kantaoui Golf Course and Acqua Palace Water Park
  • Airport shuttle service available for a fee
Some rates at El Mouradi Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At El Mouradi Palace, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as waterskiing and kayaking.

Free breakfast is available daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, an outdoor pool and a children's pool.

This 5-star Port El Kantaoui hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 11 AM.
SHOP – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.
El Fel – This theme restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at El Mouradi Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6 AM to 11 AM
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Fel
  • SHOP

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Ropes course
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Volleyball
  • Water skiing

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (9,515 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Thalassotherapy
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 72-cm TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. This only applies to local guests (Tunisian nationality).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Mouradi Palace

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: TND 87.5
  • Christmas Eve (24 December) Gala Dinner per child: TND 43.75 (from 2 to 12 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 12.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TND 160 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

El Mouradi
El Mouradi Palace
El Mouradi Palace El Kantaoui
El Mouradi Palace Hotel
El Mouradi Palace Hotel El Kantaoui
Mouradi Palace
El Mouradi Palace Hotel Port El Kantaoui
El Mouradi Palace Port Kantaoui
El Mouradi Palace Port El Kantaoui
El Mouradi Palace Hotel
El Mouradi Palace Port Kantaoui
El Mouradi Palace Port El Kantaoui
El Mouradi Palace Hotel Port El Kantaoui

El Mouradi Palace Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 123 out of 348 reviews
Rating 8 - Good. 82 out of 348 reviews
Rating 6 - Okay. 58 out of 348 reviews
Rating 4 - Poor. 33 out of 348 reviews
Rating 2 - Terrible. 52 out of 348 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Neidy

Stayed 1 night in Nov 2024

2/10 Terrible

Shefa

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to stay.
Stayed 28 nights in Jun 2024

10/10 Excellent

Haithem

Stayed 2 nights in Jul 2024

2/10 Terrible

Ilhem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2024

6/10 Okay

Foued

Disliked: Cleanliness
N/A
Stayed 2 nights in Jul 2024

8/10 Good

Khalifa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

Ebtihal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I’ve ever been to! The staff were sooo rude and mean during the check-in and parking! Never again
Stayed 2 nights in Jul 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

noreddine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Ehab

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I decided to cancel the booking and they didn't respect my wishes. I paid money and I'm not happy with it.
Stayed 3 nights in May 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Fell in LOVE with this place. From the moment I walked in, the front desk staff were friendly and extremely helpful in getting everything ready. Room was beautiful, everything was spotless. I personally got the “full board” option which included food and the buffet was fantastic. Will definitely stay here again. Thank you to such a great group of people!
Stayed 2 nights in May 2024

2/10 Terrible

Alexandre

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour horrible a fuir
Les moquettes étaient sales Douches sales avec des cafards Téléphone ne fonctionne pas donc impossible d’appeler la réception Ils ne changent pas les draps pendant 4 jours Aucune bouteille D’eau à disposition même pas au mini bar on peut s’étouffer dans la nuit et mourir si on a pas prévu le coup. Qualités produits shampoing etc horrible Autour de la piscine vous pouvez avoir une insolation avant qu’un serveur vienne vous prendre une commande Travaux pendant votre séjour avec le peintre qui rentre dans votre chambre
Stayed 5 nights in May 2024

8/10 Good

Jacqueline

Stayed 1 night in Apr 2024

10/10 Excellent

Onur Bedirhan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect as always
Stayed 1 night in Apr 2024

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, and neatest
Stayed 1 night in Apr 2024

10/10 Excellent

Mercy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

Onur Bedirhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel the rooms were nice the food was excellent and I would like to thank both Beyrem and Fateh for their hospitality and for going the extra mile. we will definitely return soon.
Stayed 8 nights in Jan 2024

10/10 Excellent

Hechmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Tarek

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is not a 5 star hotel. The rooms are average. No fridge, no room service. No water or making tea facilities. I asked reception in the evening for water , coffee or tea. The answer was no room service or been able supply me with anything.
Stayed 1 night in Nov 2023

2/10 Terrible

Maha

Stayed 1 night in Oct 2023

10/10 Excellent

Mrs kiarina ann

Loved our stay here.stay was so lovely too couldn’t do enough for us. Food was fab Will definitely be back next time in Tunisia Thank you
Stayed 2 nights in Oct 2023

2/10 Terrible

Badi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023