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Koala Tree Motel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Koala Tree Motel

Outdoor pool
Minibar, in-room safe, iron/ironing board, free WiFi
Plasma TV, DVD player
Microwave, coffee/tea maker, electric kettle
Outdoor pool

Reviews

7.0 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
179 Gordon Street, Port Macquarie, NSW, 2444
  • Port Macquarie Historic Cemetery
    13 min walk
  • St Thomas Anglican Church
    17 min walk
  • Mid North Coast Maritime Museum Pilot Boat Shed
    18 min walk
  • Port Macquarie, NSW (PQQ)
    6 min drive

Room options

Standard Room, Non Smoking, Kitchenette (The Overnighter)

  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds

Family Suite, 2 Bedrooms, Non Smoking, Kitchen (Family Unit Weekly Rate)

  • Sleeps 6
  • 5 Single Beds OR 4 Single Beds

Deluxe Room, Non Smoking, Kitchenette (Deluxe Double)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Non Smoking, Kitchenette (Double Room)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Non Smoking, Kitchenette (Twin Room)

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Family Suite, 2 Bedrooms, Non Smoking, Kitchen (Family Unit)

  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

Family Room, Non Smoking, Kitchen

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Deluxe Room, Non Smoking, Kitchenette (Deluxe Spa)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room
ibis Styles Port Macquarie
Pool
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (1002)
The price is CHF 169
for 1 night
includes taxes & fees
6 Dec - 7 Dec
ibis Styles Port Macquarie

About this property

Koala Tree Motel

Motel in Port Macquarie with free airport shuttle and outdoor pool
An outdoor pool, a snack bar/deli and concierge services are available at this smoke-free motel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, laundry facilities, express check-in and express check-out are on-site. Limited housekeeping is available.
Koala Tree Motel offers 20 air-conditioned accommodations with DVD players and minibars. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Plasma televisions are featured in guestrooms. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the motel include an outdoor pool.
During your stay at Koala Tree Motel, you're just a quick walk from Douglas Vale Historic Homestead & Vineyard. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, a porter and luggage storage
  • Within a 15-minute walk of Douglas Vale Historic Homestead & Vineyard and Kooloonbung Creek Nature Park
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Public spaces have free WiFi. A roundtrip airport shuttle is free during limited hours. An outdoor pool, a terrace, and barbecue grills are also featured at Koala Tree Motel. Self parking is free.

This 4-star Port Macquarie motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 8:30 AM to 10:30 PM
  • Airport shuttle available during limited hours
  • Free self parking on site

Food and drink

  • Snack bar/deli

Family friendly

  • DVD player
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: AUD 25 per accommodation, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
The front desk at this property is open daily from 8:30 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Koala Tree Motel
Koala Tree Motel Port Macquarie
Koala Tree Port Macquarie
Koala Tree Hotel Port Macquarie
Koala Tree Motel Motel
Koala Tree Motel Port Macquarie
Koala Tree Motel Motel Port Macquarie

Koala Tree Motel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 108 out of 447 reviews" "
Rating 8 - Good. 153 out of 447 reviews" "
Rating 6 - Okay. 77 out of 447 reviews" "
Rating 4 - Poor. 54 out of 447 reviews" "
Rating 2 - Terrible. 55 out of 447 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good old style motel. parking is close to rooms but a little inconvenient to access.
Stayed 1 night in Jul 2024

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good security
Stayed 1 night in Jul 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service
For a pet friendly motel it was quite adequate. We did have to ask for some plates and cutlery but didn’t have any milk in the fridge. Outside grounds were not kept tidy and driveway was very cracked and broken. Could do with some outside tidying up. The shower was excellent.
Stayed 1 night in Jul 2024

6/10 Okay

Maree

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Needs attention
All over place needs a big tidy up, we were in a little room and no table or chair needs more attention. The place has ants running around
Stayed 1 night in Jul 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Larry

Stayed 1 night in Jun 2024

2/10 Terrible

Paul

Stayed 1 night in May 2024

2/10 Terrible

Fabio

Disliked: Staff & service, amenities, property conditions & facilities
They are only interested in taking your money, they don't have any customer service.No staff answers the phone and the emergency number they give for late check in is disconnected, I do not recommend this place if you are working and need a place to rest.
Stayed 1 night in Apr 2024

8/10 Good

Kudret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Had not swept under the beds or couch. Additional fee charged for late check in even though they have key pad doors. Advertised as queen and 2 twin bunk beds but only 1 bunk bed and queeen bed provided.
Stayed 1 night in Apr 2024

8/10 Good

Wendy

Liked: Staff & service
Basic motel good for a couple of nights.vlose to everything
Stayed 2 nights in Mar 2024

4/10 Poor

Russell

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged and extra 30$ for late checkin of a text message for rein key code. Bugs over floor and bathroom with very dated furnishings.
Stayed 1 night in Mar 2024

2/10 Terrible

Siew

Disliked: Cleanliness, staff & service
Tried ringing Koala motel 1 hour prior to closing time at 8 pm to let them know of possible late arrival enroute from New Castle but had no 5G Optus coverage. Arrived just 1 minute past 8pm but the office was already shut and in darkness. Rang the after hours number and can only leave a message. Did that twice but did not ever get a call back. And yet we were charged the full price. We were lucky to get a room in nearby Mecure which is just a tiny bit more but good service, nice clean hotel and spacious. So buyers beware!!!
Stayed 1 night in Mar 2024

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Waiting to check in
Stayed 1 night in Mar 2024

4/10 Poor

Kelly

Business traveller
Disliked: Staff & service
Booked this room for one of our truck drivers traveling from ACT, he arrived at approx. 8:30pm. We were charged an extra $30 for "late check in" and by late check in I mean the rude guy at the desk had to text him the key code to enter his room, rather than tell him in person. Absolutely ridiculous. Maybe think about texting the late check ins their code before you leave work if you're going to charge people $30 for an sms. No where on Wotif or the Koala Tree website does it say anything about a late check in fee. Will never stay here again and tell everyone who will listen this story.
Stayed 1 night in Feb 2024

4/10 Poor

Donna

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Over priced for a small room. The amount of dust on the blinds was awful. Access from road was terrible. Noisy from other guests and road noise.
Stayed 1 night in Feb 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice
Stayed 1 night in Feb 2024

2/10 Terrible

Ms. Kristina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor management, give this place a mis
I was highly disappointed in the attitude and mannerism of the hotel receptionist/manager. He dealt with a situation very inappropriately and breached my confidentiality. I had paid for the room beforehand and on check in was asked if they could charge the pet fee and security deposit which I was happy to do. Unfortunately the online booking had supplied an incorrect card and he couldn’t charge this after I had checked in, so he proceeded to enter my room while I was walking the dog (I had my phone and personal belongings in it), locking me out, then when I went back to see why, he was extremely rude, demanding and did not listen to anything I said (explained my phone was in the room when he called but he got angry and misunderstood saying “what your friend was in the room?!”) within minutes I had another credit card on file that he could charge but he never calmed down or apologised for his poor actions. This whole situation and attitude was a breach of my personal space (entering my room that had full payment) and I will not recommend this hotel to anyone while this manager cannot treat humans with any kindness or understanding.
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Appalling service. Avoid at all cost.
We booked this hotel the day of our stay. After we booked we go a notice that, if we were arriving after 8pm to call to arrange access. We called - multiple times - phone didn't answer. We arrived at the hotel at 9. The manager's office was in darkness as was what looked like their accommodation. There were two numbers on the front door for after hours and emergency service. We called both multiple times - one didn't even ring, the other went to a text service. We left messages, No one called. After waiting for nearly an hour and multiple calls, by this stage it was nearly 10.30pm and no motels were open in the area. After driving for 8 hours that day, we had no option but to continue to drive home - another 4.5 hours. Very dangerous - and got home at 2.30am. This place is terrible!
Stayed 1 night in Jan 2024

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
I cant really fault the place. It was clean and roomy enough for 3 adults and a dachshund. The room was reasonably modernised. The parking was
Stayed 1 night in Jan 2024

6/10 Okay

Jonathan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room, recently renovated bathroom, basic kitchen. It’s just a short drive to any amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the worst place I have ever set foot in!! I would not even wish my worst enemy to stay here! Had multiple (and I mean multiple) large cockroaches come out when my partner and I were in bed wanting to get some rest after an extremely exhausting day. We called the after hours phone number immediately only to be told we wouldn't be believed. When we went in the next day the owner blamed the council for them, said pest control would have made it worse, asked what I would have liked him to do about the animals with legs that walked into the room and said he wouldn't refund us despite the fact we exited the room at midnight because "he didn't feel like it". Finally agreed to refund the amount we paid to upgrade the room but since dealing with Fair Trading he has claimed he never said that. I have the ENTIRE conversation recorded. If you hold anything dear in your life don't stay here. If I could less than 1 star I would.