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Kapok Hotel

4.0 star property
VIP Access

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Photo gallery for Kapok Hotel

View from property
Front of property – evening/night
Reception
Suite, Balcony | Terrace/patio
Standard Double Room | Premium bedding, in-room safe, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
16-18 Cotton Hill St Clair, Port of Spain, Trinidad
  • Queen's Park Savanah
    ‪1 min walk‬
  • Royal Botanical Gardens
    ‪6 min walk‬
  • Long Circular Mall
    ‪18 min walk‬
  • Port of Spain (POS-Piarco Intl.)
    ‪25 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, Balcony

Suite, Balcony | Premium bedding, in-room safe, individually furnished, desk

Suite, Balcony

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually furnished, desk

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, individually furnished, desk

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

Hilton Trinidad & Conference Centre

  • Pool
  • Hot tub
  • Kids pool
  • Parking included
4.0 out of 5, Very good, (1001)
The price is CHF 152
for 1 room
includes taxes & fees
5 Jun - 6 Jun
Hilton Trinidad & Conference Centre

About this property

Kapok Hotel

Suburban resort with 2 restaurants and free breakfast
Along with 2 restaurants, this smoke-free resort has an outdoor pool and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Kapok Hotel offers 94 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Port of Spain resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and in-room massages can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the room service at Kapok Hotel. During your stay, you're just a quick walk from Queen's Park Savanah. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Asian cuisine with garden views at Tiki Village, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the room service
  • Just a 3-minute walk from Queen's Park Savanah and 3 minutes on foot from Ellerslie Plaza
Kapok Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Kapok Hotel. Free self parking is available.

This 4-star Port of Spain resort is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10 AM.
Tiki Village – Overlooking the garden, this restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Kava – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Kava
  • Tiki Village

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kapok Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Kapok
Kapok Hotel
Kapok Hotel Port of Spain
Kapok Port of Spain
Kapok Hotel Trinidad/Port Of Spain
Kapok Hotel Trinidad/Port Of Spain
Kapok Hotel Resort
Kapok Hotel Port of Spain
Kapok Hotel Resort Port of Spain

Kapok Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 387 out of 999 reviews
Rating 8 - Good. 387 out of 999 reviews
Rating 6 - Okay. 150 out of 999 reviews
Rating 4 - Poor. 52 out of 999 reviews
Rating 2 - Terrible. 23 out of 999 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was accessible to the park where carnival activities take place. The on-site restaurant and front desk staff were friendly.
Stayed 3 nights in Feb 2025

8/10 Good

Michael

Travelled with partner
Especially enjoyed the breakfast
Stayed 1 night in Feb 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
It was a very comfortable stay. The room was a bit small though. There was no hot water in my room, and part of the shower apparatus came off when turned on...however, the hotel staff was very accommodating, and promptly resolved the issues. The service staff was incredibly friendly and polite. I loved the fact that a local and continental breakfast was included.
Stayed 1 night in Feb 2025

10/10 Excellent

Scott K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Check In

All the stuff was really nice! Especially the check in crew 5 stars for them . Rooms are dated need to be upgraded. Overall would return.
Stayed 5 nights in Feb 2025

8/10 Good

RAFIU

Stayed 6 nights in Jan 2025

8/10 Good

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the capital are amazing from the 8th floor breakfast room. Breakfast items are adequate. Amazing eating at savannah park food court tues onwards from 18.00. This can be reached by shared taxis costing about 6 or 7 trinidadian dollars just outside the hotel and can get you in to town for all necssary connections to see the island. Pool lacks direct sunlight in the afternoon but is very deep at one end. Helpful staff.
Stayed 7 nights in Jan 2025

6/10 Okay

Shelly-Ann

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I Really Like The Kapok Hotel

This was my second time going to the Kapok Hotel during the Christmas Season and last year was my first. I had no idea of its exact location last year but pleasantly discovered it was beside the Zoo and the Botanical Gardens this year. It seems last year I went for a walk in the wrong direction. I love the food that you can buy at this hotel, from the pizza to the grilled veggies. I did not get to have any Asian Cuisine on this trip. After booking a Superior Room last year that I found Inferior and ending up in a corner suite. This year I just booked the corner suite. I like this because it includes a full size fridge and a microwave and a few dishes... The bedroom is separate and there is a bit of musty smell that comes from the air conditioner but it was much milder than the room I was in last year. What I LOVE THE MOST about this hotel is the Breakfast Buffet that you can also take out in a box. This is such an amazing feature especially for me as I am not an early riser or eater, but I can get to the buffet get my breakfast to go and then take it to my room and rest. Also the staff that serve at breakfast are so wonderful, friendly and eager to help, they made me feel special both last year and this year. And the breakfast food is amazing. Real scrambled eggs, fresh baked good and some wonderful traditional Trini delicacies. Yes I will be back again!
Stayed 5 nights in Dec 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Was not impressed with the service. Ask for a wake up call this morning and it didn’t happen. I could have missed my flight. That was not a good look.
Stayed 10 nights in Jan 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Awesome staycation

Had a great time. Friendly staff. Soft bed and loved the view of the outside from my room. Room clean. The only thing is that the floors were a bit grimy.
Stayed 1 night in Jan 2025

10/10 Excellent

Randal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Such a wonderful experience
Stayed 2 nights in Jan 2025

8/10 Good

Anisa

Travelled with partner
Liked: Cleanliness, staff & service
It was a pleasant experience. The hotel has a clean and welcoming environment, with a lovely view of the city from our room that added a touch of charm to our stay. Breakfast was delightful, and even though I dined alone as my partner chose to sleep in, I enjoyed the meal and the peaceful atmosphere. The staff were friendly and approachable throughout, which added to the comfort of the stay. The only inconvenience was with the key cards. Upon arrival, only one card worked, which we didn't mind too much since it was a short stay. However, by the next morning, neither card worked. Since we were checking out after breakfast, we didn’t raise the issue with staff. Despite this minor hiccup, the overall experience was enjoyable. The cleanliness, great views, and friendly service make it a place I would happily return to in the future.
Stayed 1 night in Dec 2024

6/10 Okay

Gail

Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and relaxing experience
Stayed 1 night in Dec 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Staff & service
A peaceful pleasant stay! Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would continue to recommend Kapok.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kern

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Oct 2024

8/10 Good

Rashina

Stayed 1 night in Nov 2024

10/10 Excellent

Esther, Kissimmee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Oct 2024

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

gwen

Disliked: Staff & service, amenities
I arrived early. I was told if I wanted to pay the previous nights rate, I could check in. I declined. They offered a 10:00am check in for $100. I also declined. They said that was ok and that I could check in at noon at no extra charge. At noon I checked. No room’s available even though there had been earlier….by the time I got my room card it was 2:30. BUT, several other solo travelers checked in ahead of me, much earlier. I was promised a few more minutes, a little more time, and more excuses. I fail to understand why I was denied a room after being assured I’d get one at noon.
Stayed 2 nights in Nov 2024

10/10 Excellent

Riaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rustic look of the restaurant.
Stayed 1 night in Nov 2024