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Quality Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites

Premium bedding, desk, iron/ironing board, free WiFi
Exterior
Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi
Lobby
Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Pet-friendly
  • Free WiFi

Explore the area

Map
738 Main Street, South Portland, ME, 04106
  • Maine Mall
    ‪4 min drive‬
  • Portland Exposition Building
    ‪5 min drive‬
  • Maine Medical Center
    ‪6 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪7 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Inn Airport

Breakfast included
Free airport shuttle
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1092)
The price is CHF 71
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Comfort Inn Airport

About this property

Quality Inn & Suites

Hotel with free breakfast, near Maine Mall
Along with a 24-hour front desk, this hotel has free newspapers and a garden. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a vending machine.
Quality Inn & Suites offers 105 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This South Portland hotel provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

The free breakfast at Quality Inn & Suites gets good marks from our customers. During your stay, you'll be within walking distance of Casco Bay. Features include free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Maine Mall and 6 minutes from Maine Medical Center
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Quality Inn & Suites also features a vending machine, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this South Portland hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quality Inn South Portland
Quality South Portland
Quality Inn & Suites Motel
Quality Inn & Suites South Portland
Quality Inn & Suites Motel South Portland
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites South Portland
Quality Inn & Suites Hotel South Portland

Quality Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 254 out of 1000 reviews" "
Rating 8 - Good. 314 out of 1000 reviews" "
Rating 6 - Okay. 203 out of 1000 reviews" "
Rating 4 - Poor. 130 out of 1000 reviews" "
Rating 2 - Terrible. 99 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

LISA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not feel safe in area. Property not well represented in Expedia, much different than expected. Looked trashy and unkept.
Stayed 1 night in Oct 2024

4/10 Poor

Rosendo

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Abigail

Liked: Staff & service
Good overnight for a cheap price!
The stay was great for the price! There was a mysterious stain in the bathtub but you can't have everything in this world.
Stayed 1 night in Oct 2024

6/10 Okay

Robin

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Brian

Stayed 1 night in Oct 2024

6/10 Okay

Carrie

Travelled with family, Travelled with group
Liked: Staff & service
Not great...not terrible. Clean enough but the bathrooms could be (and should be) better
Stayed 1 night in Oct 2024

8/10 Good

Larry Duane

Travelled with partner
Liked: Cleanliness, staff & service
Cost was very reasonable, we were there for the area attractions. Just needed a place to lay our heads at night. Wasn't looking for amenities. Motel was dated, but clean. Felt as safe as any other. Had to ask front desk for paper products twice. Housekeeping was a bit lacking. Breakfast (used once in 6 days) was adequate, but please find a higher quality coffee to serve!!
Stayed 6 nights in Oct 2024

4/10 Poor

Todd

Travelled with partner
Disliked: Amenities
Disappointed in the cleanliness of the room. The walls in the room were dirty. No cold water from the sink tap. Breakfast was average.
Stayed 1 night in Oct 2024

2/10 Terrible

Robert

The fact that u have to jump through so many hoops to get a refund in this day and age is slightly ridiculous. Especially when the location on my phone jumps to across the country for no reason and can't get my money back for 3 days and ur homeless but raised the funds to stay somewhere warm and can't anyway. Stupid!
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed Bugs. I can deal with the non working TV remote, or the non draining sink, or the noise outside all night, or the general uncleanliness of the room. Bed Bugs, so look elsewhere.
Stayed 2 nights in Oct 2024

4/10 Poor

Robin

Disliked: Property conditions & facilities
Carpet made my feet feel nasty. Lock on the door was barely hanging on.
Stayed 1 night in Oct 2024

2/10 Terrible

Bruce

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This particular Quality Inn was not Quality by any stretch of the imagination. Our first floor room had a dirty, stained old tub, and the room was run down. For most of the night, there was constant thumping foot traffic, and people hanging outside our door smoking and carrying on. I discussed this with the front desk person, and they moved us to a second story room in the main facility building, rather than on the outer fringe where we had been. When we got to our second story room, the door was stuck shut, because the door jamb strike plate was jamming against the door. Then we tried the shower, and it was non-functional. We had a hard time opening the door just to get out. I had to use all my strength to pull the door open. We went back down to front desk person and finally got a normal room where everything worked. I have never written a bad review of any Expedia listed property, because the three star rating corresponded to the type of facility you would expect. This place barely deserves a one star. Whoever is running this particular facility is letting it fall apart and does little or no maintenance. Expedia should strike this facility from their list,contact Quality Inn and let them know that this facility is terrible. The staff did the best they could, but, they are in a loser motel. I was not the only one complaining about the facility. I witnessed other unhappy guests at the front counter. Bottom line: go somewhere else
Stayed 3 nights in Oct 2024

10/10 Excellent

walter

Stayed 1 night in Oct 2024

4/10 Poor

Joseph

Disliked: Staff & service, amenities, property conditions & facilities
Front desk was great but the maintenance took over an hour to fix a broken door upon arrival
Stayed 1 night in Oct 2024

4/10 Poor

Deborah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Nikhilcharan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Wonderful (but new mattress needed badly)
Everything was wondeful, except for one thing... The mattress in our cottage was terribly uncomfortable. It felt very old/worn down. When laying down with someone else, you both sink/roll to the middle, and you can feel every spring.
Stayed 1 night in Oct 2024

4/10 Poor

Kerrie

There was a smell in the room and I found a sack of potatoes underneath the sink.
Stayed 1 night in Oct 2024

8/10 Good

Maricela, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved the location of the hotel. The rooms were updated and cleaned.
Stayed 4 nights in Oct 2024

4/10 Poor

clara

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I was disappointed with this place. First room we got has not been vacuumed in a while. The carpet was dirty, pieces of paper on the floor in the washroom and the entire room had an unpleasant smell. The toilet seat looked 100 years old, with scratches. We complained and were upgraded to suite. Was significantly better, but not amazing either. Was very stressful to go back and forth with a tired kid after us before being able to get in a room and rest. The breakfast was also disappointing, no choice at all. You either like scrambled eggs with sausage, or you don't eat. And we were not the only ones complaining. While I was waiting at reception, one customer asked for a room changed because of issues with the shower, and a second one dropped off the key after checking two rooms and declared they were disgusting so she was going elsewhere.
Stayed 2 nights in Oct 2024

6/10 Okay

Laura

Disliked: Staff & service, property conditions & facilities
Check in took 30 minutes with only having 2 people in front of me. Someone who was already checked in came to the front desk and said their door knob was falling off the door and they had no linen on the beds. When I got to my room, the door was opened. I decided to check and see if my key worked, and it did by showing a green light…but the door wouldn’t open up. I had to go back down to lobby and switch rooms. Other then it being a long wait to check in, it was okay.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located. The staff was very helpful and kind. The rooms were clean and comfy.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Saroj

-
Stayed 1 night in Oct 2024

2/10 Terrible

Paradise

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist wasn’t friendly at all. First, when asked for my id, the lady looked at me and looked at my id. Asked me if it was really me? Yes, I wear a mask; however, you can clearly see that it’s me. Then makes a copy of my id and doesn’t tell me why. Never had a hotel make a copy of it. There room wasn’t clean. There was used cups and trash by the coffee machine. If I haven’t drive over 10 hours, then I would have asked for a refund and kept driving. I usually have had better experiences at Quality in; however, this takes the cake. I will say the next morning the receptionist during the day explained to me why they make copies of your id.
Stayed 1 night in Oct 2024