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The Hi-Lo, Autograph Collection

4.0 star property

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Photo gallery for The Hi-Lo, Autograph Collection

Exterior
Suite, 1 King Bed, City View, Corner | Premium bedding, pillow-top beds, in-room safe, individually decorated
Meeting facility
Suite, 1 King Bed, City View, Corner | Premium bedding, pillow-top beds, in-room safe, individually decorated
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

Map
320 SW Harvey Milk Street, Portland, OR, 97204
  • Pioneer Courthouse Square
    ‪5 min walk‬
  • Roseland Theater
    ‪6 min walk‬
  • Tom McCall Waterfront Park
    ‪7 min walk‬
  • Portland, OR (PDX-Portland Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View

Premium Room, 2 Double Beds, City View | Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 2 Double Beds, City View

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View, Corner

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite, 1 King Bed, City View, Corner

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, City View, Corner

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Hi-Lo, Autograph Collection

Hotel with a fitness centre, near Moda Center
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and conference space are on-site. Housekeeping is available on request.
The Hi-Lo, Autograph Collection offers 120 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desk chairs. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with Netflix. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Hi-Lo, Autograph Collection. During your stay, you're just a quick walk from Pioneer Place. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Hubers
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 12 minutes by foot from Portland State University and a 3-minute drive from Moda Center
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. The business-friendly The Hi-Lo, Autograph Collection also features a fitness centre, a garden, and concierge services. For a fee, parking is available.

This 4-star Portland hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Hubers – This restaurant specialises in American cuisine and serves lunch and dinner.
CRAFTpdx – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CRAFTpdx
  • Hubers

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi-Lo Autograph Collection Hotel Portland
Hi-Lo Autograph Collection Hotel
Hi-Lo Autograph Collection Portland
Hi-Lo Autograph Collection
The Hi-Lo, Autograph Collection Hotel
The Hi-Lo, Autograph Collection Portland
The Hi-Lo, Autograph Collection Hotel Portland

The Hi-Lo, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 432 out of 673 reviews
Rating 8 - Good. 153 out of 673 reviews
Rating 6 - Okay. 54 out of 673 reviews
Rating 4 - Poor. 19 out of 673 reviews
Rating 2 - Terrible. 15 out of 673 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Amenities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in went great and staff was friendly. Biggest positive is parking across the street.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 2 nights in Nov 2024

10/10 Excellent

Cole

Stayed 1 night in Sep 2024

8/10 Good

Alex, Latham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Oddly warm rooms, bad room service, unsafe and dirty surroundings.
Stayed 4 nights in Oct 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Leticia

Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I payed extra for a food and drink credit. They didn’t have any record of it and had to show them a receipt to get it. On the receipt it didn’t show it so i had to rummage through my phone to find any evidence that i payed extra for it. It was a bit humiliating. I did finally get the credit but when i went to use it the restaurant for room service they didn’t answer n after the 3rd call they basically complained that they didn’t have enough employees working so id have around an hour if i wanted food. It didn’t actually take an hour for the food but it was weird that they sounded irritated that i ordered something.. lasting the room i picked on Expedia stated that it had a city view. My room had a frosted window that faced what looked like an AC unit. And a brick wall. I usually don’t leave bad reviews but i was definitely underwhelmed. I shouldn’t be made to feel like I’m burdening employees by simply requesting services that i payed for. Next time I’ll pay the extra 60 bucks and get a room around the corner at the nines.
Stayed 1 night in Oct 2024

10/10 Excellent

Leah, Des Moines

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor, amenities and friendly staff. Walkable to many great restaurants and a cool bar around the corner (Kelly’s Olympian).
Stayed 1 night in Oct 2024

10/10 Excellent

Evan

Stayed 1 night in Sep 2024

8/10 Good

Taytum

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fav spot in Portland
Hotel is beautiful & the staff is incredible
Stayed 1 night in Oct 2024

10/10 Excellent

Clarence, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and convenient to our dinner cruise at the waterfront. The staff were friendly and very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Hanns

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, will be back! The staff are attentive and accommodating. I also felt extremely safe here at all hours of the day!
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Murray

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bed in the ada room was very low, 14”. Should be raised to the standard 22”. The bed had a rug around the perimeter which does not work with any wheels. Should be removed. Front desk staff were sympathetic to the issue of the bed being the wrong height, and ultimately not working for my ability they also had a our hands are tied attitude, and we’re unable to make it right in the end. One of the staff used a number of towels, prop up the mattress, just enough to allow me to use it, but as a result, I only, used it once and was ain’t unable to have a shower. Otherwise I may have been stuck in bed with no clothes on and needing to ask staff to help me is not the standard for an ADA room too bad because it had a beautiful bathroom.
Stayed 1 night in Sep 2024

4/10 Poor

Chun-Jung

Travelled with partner
Loud music blasted from 2 am to 4:30 am. The whole building is vibrating with the bass. We cannot rest the whole night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Yodit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only wish would have been to have a fridge in the room. Otherwise a very nice hotel, very clean and comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted beautifully and it was recognized that it was our anniversary! Very happy with our room--- gorgeous-- and with our stay.
Stayed 1 night in Sep 2024