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DoubleTree by Hilton Porto Alegre

3.0 star property

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Photo gallery for DoubleTree by Hilton Porto Alegre

Outdoor pool
Outdoor pool
Outdoor pool
Superior Room, Accessible | Living area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Room service
  • Parking available
  • Breakfast included
  • Laundry

Explore the area

Map
Dr. Oswaldo de Lia Pires, N° 100, Bairro Cristal, Porto Alegre, RS, 90810-240
  • BarraShoppingSul Mall
    ‪4 min walk‬
  • Orla do Guaíba
    ‪5 min walk‬
  • Ibere Camargo Foundation
    ‪7 min walk‬
  • Porto Alegre (POA-Salgado Filho Intl.)
    ‪30 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, minibar, individually furnished, desk

Executive Room, 1 King Bed

  • 27.00 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Premium bedding, minibar, individually furnished, desk

Superior Room, 1 King Bed, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Premium bedding, minibar, individually furnished, desk

Deluxe Room, Multiple Beds

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, individually furnished, desk

Deluxe Room, 1 King Bed

  • 27.00 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, individually furnished, desk

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Accessible

Superior Room, Accessible | Premium bedding, minibar, individually furnished, desk

Superior Room, Accessible

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, individually furnished, desk

Superior Twin Room

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, minibar, individually furnished, desk

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Premium bedding, minibar, individually furnished, desk

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Apartment Deluxe With Garden View

Premium bedding, minibar, individually furnished, desk

Apartment Deluxe With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Premium bedding, minibar, individually furnished, desk

Room Superior

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Apartment Executive With Lake View

Premium bedding, minibar, individually furnished, desk

Apartment Executive With Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Intercity Porto Alegre Praia de Belas

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (777)
The price is CHF 68
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Intercity Porto Alegre Praia de Belas

About this property

DoubleTree by Hilton Porto Alegre

Hotel connected to the convention centre in Cristal with free breakfast
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a steam room, valet parking and laundry facilities.
DoubleTree by Hilton Porto Alegre offers 141 air-conditioned accommodations with minibars and a hairdryer. Each accommodation is individually furnished. Beds feature premium bedding. This Porto Alegre hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include a shower with a rainfall showerhead. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Porto Alegre. During your stay, you'll be connected to the convention centre and just a quick walk from BarraShoppingSul Mall. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute walk from BarraShoppingSul Mall and 5 minutes on foot from Orla do Guaíba
DoubleTree by Hilton Porto Alegre offers its guests an outdoor pool, a steam room, and a fitness centre. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly DoubleTree by Hilton Porto Alegre also features laundry facilities, room service (during limited hours), and a lift. Parking is available for a fee.

This 3-star Porto Alegre hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.
DoubleTree by Hilton Porto Alegre has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant

Things to do

  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual furnishings
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 95.00 per day
  • Service fee: 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

DoubleTree by Hilton Porto Alegre Hotel
DoubleTree by Hilton Porto Alegre Porto Alegre
DoubleTree by Hilton Porto Alegre Hotel Porto Alegre

DoubleTree by Hilton Porto Alegre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 167 out of 253 reviews
Rating 8 - Good. 46 out of 253 reviews
Rating 6 - Okay. 18 out of 253 reviews
Rating 4 - Poor. 10 out of 253 reviews
Rating 2 - Terrible. 12 out of 253 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds and rooms. Buffet breakfast was amazing. Super convenient to grocery stores and the marathon (which is why we stayed there) and handy for buses downtown. Pool was outstanding with ocean view. Good value!
Stayed 2 nights in Sep 2024

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaned
Stayed 4 nights in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
The Loacation is Amazing!
The loacation is amazing! Nice hotel and the bed was very comfortable. That said, they definately have room for improvement. Breakfast area was very disorganized and the employees appreared very overwhelmed. And the layout of our room was much different than the photos online and did not make sense. The TV block our amazing view of the river, which was very disappointing.
Stayed 2 nights in Feb 2024

8/10 Good

Renata Blumer

Stayed 6 nights in Dec 2023

8/10 Good

Vitoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estrutura, mas pode melhorar o serviço
O hotel é bonito, os quartos são completos e o atendimento é bom, mas fiquei com a sensação de que os espaços e equipe não são suficientes para o numero de hospedes. O checkin foi demorado. No café da manhã, não tinha mesa disponivel e tivemos que sentar do lado de fora no calor, demoraram para colocar a mesa para nós (nao havia guardanapos nem talheres disponíveis no buffet, apenas nas mesas) e não nos ajudaram a abrir o guarda-sol para que pudessemos ao menos comer na sombra (não é possível fazer isso sozinhos).
Stayed 3 nights in Nov 2024

4/10 Poor

alvaro M

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência
Tudo ótimo, hotel muito confortável, café da manhã de qualidade. Só faltam serviços de spa/massagem.
Stayed 1 night in Nov 2024

2/10 Terrible

marcelo artur

Liked: Cleanliness
Disliked: Staff & service
Problemas com a conta. Cobrança a maior
Stayed 4 nights in Nov 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Decepcionada, foi minha 2 vez. Diferente da primeira ficamos indignados com a falta de funcionários e os poucos que tinha, super despreparados. Não tinha manobrista e segurança na porta, não tinha maleiro para pegar as malas, ficamos 40 min para levarem a mala e não levaram, tivemos que voltar pegar. no café estavam fazendo só 2 opções do cardápio. Quando estava esperando o táxi começou a chover e o homem é que estava na recepção estava de papo com outros colegas e nem aí para os hóspedes se molhando, eu tive que pedir a gentileza de me alcançar um guarda-chuva… quando ele pegou era um guarda-chuva todo quebrado. Tanto no meu checkin quanto no checkout tinham pessoas reclamando. A piscina é gélida. Apesar da estrutura boa e aconchegante percebe-se claramente falta de funcionários e pessoal treinado. Infelizmente quem sai prejudicado é o hóspede que paga uma diária cara para um padrão Hilton e se decepciona.
Stayed 2 nights in Nov 2024

10/10 Excellent

José Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aline

Stayed 1 night in Oct 2024

6/10 Okay

Mauricio

Liked: Room comfort
Disliked: Property conditions & facilities
Pessimo para um 4 estrelas .
Piscina estava suja, verde e com lodo no fundo e na lateral . Ao redor da piscina piso todo arrancado e com lixo . Qdo chegamos não tinha ninguém para estacionar o carro ou orientar para estacionar ou acessar hotel pelo shoping. Uma confusão . Checkout mais confuso ainda .
Stayed 1 night in Nov 2024

10/10 Excellent

PAULO R F

Stayed 1 night in Oct 2024

10/10 Excellent

Rafael Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUITO SATISFEITO , PRETENDO RETORNAR.
RECOMENDO. SUPEROU NOSSAS ESPECTATIVAS. ATENDIMENTO, CONFORTO E LOCALIZAÇÃO ESTRATÉGICA PARA QUEM APRECIA NATUREZA E LAZER.
VISTA DA FRENTE DO COMPLEXO.
VISTA DA PISCINA DO HOTEL
Stayed 1 night in Oct 2024

8/10 Good

Julia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
o hotel é muito bacana. serviços do hotel deixaram a desejar, principalmente na chegada , com falta de informacoes para estacionamento. Hotel reserva para terceiros o espaço externo , e nos hospedes ficamos sem mesas e cadeiras para usufruir do entardecer , como gostariamos.
Stayed 1 night in Oct 2024

8/10 Good

Eduarda

Stayed 1 night in Oct 2024

4/10 Poor

felipe

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Praticidade terrível!
Hotel é novo, mas o atendimento deixa e desejar. Falta cordialidade principalmente na recepção. Por ser junto a um shopping o acesso é confuso. No nosso dia estava tendo uma maratona no entorno do hotel o que dificultou o acesso pela entrada principal. Tivemos que acessar pelo estacionamento e subir com as próprias bagagens pegando 2 elevadores o que foi cansativo ainda mais que temos filho de colo. No bar do hall o atendimento é lento e precário. Serviram um ovo mal cozido para nosso bebe. Pedimos pra trocar por bem cozido. Ao inves de fazer um ovo novo requentaram o ovo. Também no terraço do bar reservaram dois espaços para evento deixando um espaço muito pequeno para quem quisesse curtir a vista do hotel. E por fim meu ticket de estacionamento nao funcionou no check out e tive que peregrinar por 20 minutos até encontrar alguém. Mesmo sendo serviço de garagem terceirizado acredito que o hotel deixa a desejar pois quem passa o “perrengue” é o hóspede. Enfim, decepcionante. Não voltarei
Stayed 1 night in Oct 2024

10/10 Excellent

Otavio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente e prático
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

ademir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente! Local perfeito, sobre o shopping Pontal, em frente ao shopping Barra! Pessoal atencioso e prestativo! Estacionamento com o carro a disposição 24h. Fator negativo, apenas o café da manhã, que já vai tornando tradição nos hotéis brasileiros, em oferecer pães velhos .
Stayed 3 nights in Sep 2024

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo benefício.
Funcionários educados e atenciosos, hotel limpo, bem localizado e estruturado.
Stayed 1 night in Sep 2024

10/10 Excellent

Manoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível! Participei da Maratona de Porto Alegre e o hotel fica a poucos metros da largada e chegada da prova. Vista muito linda do hotel para o Guaíba. Atendentes muito atenciosos. Ponto negativo foi a área do banheiro não ser fechada por uma porta.
Stayed 2 nights in Sep 2024