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Neya Porto Hotel

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Rooftop terrace
Rooftop bar, ocean views, open daily
Family Room, Garden View | Terrace/patio
Deluxe Twin Room | Minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Rua de Monchique, 35-41, Porto, 4050-394
  • Museum of Port Wine
    3 min walk
  • Clerigos Tower
    14 min walk
  • Ribeira Square
    15 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    23 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, blackout curtains

Classic Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout curtains

Classic Suite

  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex) | Minibar, in-room safe, desk, blackout curtains

Superior Suite (Duplex)

  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View | Minibar, in-room safe, desk, blackout curtains

Family Room, Garden View

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View | Minibar, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room | Minibar, in-room safe, desk, blackout curtains

Premium Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, blackout curtains

Classic Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Neya Porto Hotel

Family-friendly Porto hotel in Massarelos with a full-service spa
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a conference centre are on-site.
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the breakfast at Neya Porto Hotel. During your stay, you're just a quick walk from Museum of Port Wine. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Viva Porto
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages, body wraps or hydrotherapy at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by foot from Ribeira Square and a 2-minute drive from Porto Historic Center
Neya Porto Hotel offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 1346 square feet (125 square metres) and includes a conference centre. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Neya Porto Hotel. Parking is available for a fee.

This 4-star Porto hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Viva Porto – This restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required.
Ultimo – Overlooking the ocean, this rooftop bar serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,346 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 20 per day
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 9365

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 359 out of 501 reviews" "
Rating 8 - Good. 97 out of 501 reviews" "
Rating 6 - Okay. 28 out of 501 reviews" "
Rating 4 - Poor. 4 out of 501 reviews" "
Rating 2 - Terrible. 13 out of 501 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view from our balcony! Breakfast with wide variety of fresh baked pastries, fresh squeezed juices, cappuccino/espresso/coffee choices, cheeses and prosciutto, fresh eggs and fresh fruit selections. Gracious, welcoming, friendly, helpful staff. Bikes to borrow for the day/hour! Didn’t have kiddos with us but there were lots around and were well accommodated. Staff appeared to speak a variety of languages incl English, at least one spoke French, Spanish.
Stayed 3 nights in Sep 2024

10/10 Excellent

Darshana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking Douro River. Spacious rooms and loved hanging around later in the evenings on roof top cafe. Hotel is very clean and sustainable. Staff were friendly and helpful. Walking distance to riverfront promenade.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vijay Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Avril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, sense of calm throughout the hotel and little touches to make our stay more special.
Stayed 5 nights in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Felecia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, staff was helpful, close to public transportation and restaurants
Stayed 4 nights in Sep 2024

10/10 Excellent

Blaise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, modern hotel overlooking the river. There's a upper level bar with great views. It's a little bit of a walk (10min) to get the the center of town, but the advantage is the area around the hotel is very peaceful. They have bicycles for use (free). We had a great time there.
Sunset from the bar area
Stayed 4 nights in Sep 2024

10/10 Excellent

Florin, GRANDVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Martin, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Stat all around . Great breakfast Buffet and view ia unreal
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Neil

Stayed 7 nights in Aug 2024

2/10 Terrible

Reuben

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Ixcalli

Stayed 2 nights in Aug 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite and added a birthday treat for wife
Stayed 2 nights in Sep 2024

10/10 Excellent

Seeker

Stayed 4 nights in Aug 2024

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Marie-Claude

Stayed 1 night in Aug 2024

10/10 Excellent

Kafia

Stayed 1 night in Aug 2024

10/10 Excellent

Soraya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neya Porto Hotel was the perfect location for our visit to Porto. It was conveniently located and was not directly impacted by the daily traffic associated with Porto. The staff was very friendly and very helpful with deciding on what to do for our visit. Neya Porto Hotel is a must stay for your trip to Porto!
Stayed 5 nights in Aug 2024

10/10 Excellent

Graciela, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel very helpful concierge large room with a a nice view of the river. Nice bar bar and restaurant.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ridwana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In one word i liked EVERTHINGabout this hotel. The staffs very extremely friendly and helpful. They had provided me a bottle of champagne and cake on the day of my birthday and made me feel extram special. The time I had at Neya in Porto will forever remain in my heart.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jon

Stayed 2 nights in Aug 2024