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Novotel Porto Gaia

4.0 star property

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Photo gallery for Novotel Porto Gaia

Outdoor banquet area
Exterior detail
Bar (on property)
Bar (on property)
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available
  • Pool

Explore the area

Map
Lugar Das Chas, Afurada, Vila Nova de Gaia, 4400
  • Vila Nova de Gaia
    ‪3 min drive‬
  • Casa da Música
    ‪4 min drive‬
  • Sandeman Cellars
    ‪5 min drive‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed with Sofa bed, Sea View

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Holiday Inn Porto Gaia by IHG

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (453)
The price is CHF 94
for 1 room
includes taxes & fees
19 Mar - 20 Mar
Holiday Inn Porto Gaia by IHG

About this property

Novotel Porto Gaia

Family-friendly hotel with 2 outdoor pools and 24-hour business centre
2 outdoor pools, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Novotel Porto Gaia offers 93 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. 40-cm LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Porto Gaia. During your stay, you'll be within walking distance of Arrabida Shopping. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a playground
  • Just a 4-minute drive from Casa da Música and a few minutes from Clerigos Tower
  • Pets welcome for a fee
As a guest of Novotel Porto Gaia, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Novotel Porto Gaia. Free self parking is available.

This 4-star Vila Nova de Gaia hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Novotel Porto Gaia has a restaurant serving breakfast only.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-cm LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 303

We should mention

  • The seasonal pool will open in March and close in September.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Gaia
Novotel Gaia Porto
Novotel Porto
Novotel Porto Gaia
Novotel Porto Hotel
Novotel Porto Hotel Gaia
Porto Gaia Novotel
Porto Novotel
Novotel Porto Gaia Hotel Vila Nova De Gaia
Novotel Porto Gaia Hotel
Novotel Porto Gaia Vila Nova De Gaia
Novotel Porto Gaia Hotel
Novotel Porto Gaia Vila Nova de Gaia
Novotel Porto Gaia Hotel Vila Nova de Gaia

Novotel Porto Gaia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 409 out of 1000 reviews
Rating 8 - Good. 452 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

KUNAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mogens, RICHMOND

Stayed 1 night in Sep 2024

4/10 Poor

Rohit

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
To provide some context I’m a Marriott person however in Portugal, Marriott would not allow a family of 4 to stay in 1 room. Therefore I booked Novotel in Gaia as they allowed it. Note I was coming from the Novotel from Lisbon (which I give it a 4 star and overall was very pleased with my stay) to the Novotel in Gaia/Porto, I was very disappointed (the service, room and overall ambience of this hotel is below Novotel standards especially when comparing to Lisbon). I read mixed reviews before booking but took the risk. This is at best a 2 star hotel with a very dated look and feel which is in need of serious upgrade. The rooms were small, very dated and the washroom was very uncomfortable. The vibe and feel is no where near a 4 or even 3 star hotel. The breakfast was decent though and the pool looked to be clean as families were enjoying it seemed compared to prior reviews I read. Also the location is away from all the action. I booked 4 nights at this hotel and within few hours of checking in I cancelled the rest of my stay and booked an Airnb in downtown Porto (Reiberio) walking distance to all the key sites and was a 2 bedroom apartment and was awesome. To confirm I stayed here for only 1 night. The front desk (Maria) was kind enough to cancel my reservation and was helpful. However if you are traveling with your family and want to enjoy a better experience? I would not recommend Novotel Gaia. If you are on a budget then this hotel might serve your purpose.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cristina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

lyndon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pool is small and crowded but fine and not many in Porto. BBQ night was poor. Should have gone out. Room was fine. Location is short Uber to everywhere but not mention walkable.
Stayed 1 night in Aug 2024

10/10 Excellent

DAMARIS watiri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel.
Stayed 5 nights in Jul 2024

8/10 Good

Michael

Travelled with family
Good value, but site only accessible by car.
Stayed 4 nights in Jul 2024

10/10 Excellent

MAXFORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of places of interest.
Stayed 1 night in Jul 2024

6/10 Okay

Ummul, Carteret

Liked: Cleanliness, staff & service
Air conditioning was not good
Stayed 1 night in Jun 2024

8/10 Good

Carl

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Quiet and out of the way. Don’t expect city center, but Uber helps a lot. Breakfast was the same every day, save for one item (main) that changes. You can’t bring your room towel to the pool. You have to buy a pool towel. It’s the hotel rule. I bought two. Guess what? You see many people who don’t follow that rule. They blatantly have their room towels out. Odds they enforcement of the rule? No.
Stayed 4 nights in Jun 2024

8/10 Good

Mohammed

Stayed 5 nights in Jun 2024

8/10 Good

Catia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hôtel with amazing breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Julio

Stayed 2 nights in Jun 2024

10/10 Excellent

Milton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jo, Grapevine

Stayed 1 night in May 2024

8/10 Good

Richard

Liked: Staff & service
The staff are great but the building is dated and could use an update. The location is isolated so it is necessary to drive to find restaurants.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend it
Nice days to stay in this hotel Close to downtown
Stayed 1 night in May 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little hotel and facilities for young children. We had a lovely stay and would return. Only downside was the room was a bit small for the four of us but then again we were out and about for most of the days. Location good and only a €4 Uber ride into the old town
Stayed 2 nights in Apr 2024

4/10 Poor

Marium

Travelled with family
Disliked: Property conditions & facilities
A/C was not working properly. Room was not comfortable.
Stayed 2 nights in Apr 2024

8/10 Good

Mahtab

Travelled with family
Good
Stayed 2 nights in Mar 2024

4/10 Poor

Deepu

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Novotel standard
Hotel desperately need renovation. Rooms and mattress we well used condition
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for families
Very nice experience, great location and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff very friendly and helpfull !!
Stayed 3 nights in Feb 2024

4/10 Poor

Mark

Travelled with family
Disliked: Property conditions & facilities
Tub was not safe to get in and out of. Way too high off ground.
Stayed 1 night in Oct 2023