Pestana Vintage Porto Hotel & World Heritage Site

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pestana Vintage Porto Hotel & World Heritage Site

Exterior
Lobby
Restaurant
Double or Twin Room, Balcony, River View (Vintage) | Minibar, in-room safe, desk, blackout curtains
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Praca da Ribeira, 1, Porto, 4050-513
  • Ribeira Square
    1 min walk
  • Restaurante Casario
    1 min walk
  • Ribeira Station
    3 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite Grand View

  • 43 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Double or Twin Room, Vintage Front View

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double or Twin Room, Balcony, River View (Vintage)

  • 19 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Double or Twin Room, Plaza View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double or Twin Room, Balcony, River View (Vintage Grand)

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Double or Twin Room, River View (Vintage)

  • 19 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room (Vintage Grand View)

  • 43 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Room (Extra Bed)

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Pestana Vintage Porto Hotel & World Heritage Site

Riverwalk Porto hotel in Centro / Baixa with a 24-hour front desk
A restaurant, a bar/lounge and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Pestana Vintage Porto Hotel & World Heritage Site offers 109 accommodations with minibars and espresso makers. LED televisions come with cable channels. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pestana Vintage Porto Hotel & World Heritage Site. During your stay, you're just a quick walk from Ribeira Square. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the location
  • Steps from Ribeira Square and 4 minutes on foot from Porto Historic Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Pestana Vintage Porto Hotel & World Heritage Site.

This 5-star Porto hotel is smoke free.

Pestana Vintage Porto Hotel & World Heritage Site has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number 3861

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pestana Hotel & World Heritage Site
Pestana Porto Hotel & World Heritage Site
Pestana Porto World Heritage Site
Pestana World Heritage Site
Pestana Vintage Porto Hotel World Heritage Site
Pestana Vintage Hotel World Heritage Site
Pestana Vintage Porto World Heritage Site
Pestana Vintage World Heritage Site

Pestana Vintage Porto Hotel & World Heritage Site Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1005 reviews" "
Rating 8 - Good. 194 out of 1005 reviews" "
Rating 6 - Okay. 41 out of 1005 reviews" "
Rating 4 - Poor. 16 out of 1005 reviews" "
Rating 2 - Terrible. 8 out of 1005 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Stayed 3 nights in Sep 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one piece of feedback that I have for this hotel is to not put perfume on the carpets in the hallways. It appeared that they were using some kind of perfume in the hallways which is not good for customers with breathing problems. Otherwise this was a lovely hotel, close to everything and on the river.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was incredibly welcoming when we arrived, they offered us breakfast whilst they finished getting our room ready very early. The breakfast was fantastic with so much variety and a few hot things included too. We were then escorted to our room and our bags were brought up for us, the room was comfy and clean and attended daily. The location is also ideal in Ribeira and near lots of restaurants and bars. As I walked around on holiday I didn’t see anywhere I would have rather stayed. I did at one point ask at reception on any suggestions of places to visit or things to do and they weren’t able to suggest anything, which was disappointing. I do think this was just bad luck on who was at reception though as the people who checked us in had recommended a restaurant and seemed much more forthcoming. The only actual issue we had was our 4am check out, despite booking our transfer and therefore knowing our departure time there was nobody at the reception, and the doors were of course locked at that hour. If I hadn’t managed to find the staff room by the bar and luckily knocked on the right door we could’ve been waiting and stressed and missed our transfer. We did get out fine and he was very polite and apologetic, I would just recommend planning breaks around expected departures in future. Overall though one of the nicest hotels I’ve stayed in, really pleasant to enter and walk around, ideal location, lovely staff, would definitely stay again or recommend to others.
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!!!! The service was amazing!!!
Stayed 2 nights in Sep 2024

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Porto
My sister and I visited the hotel for a 3 night city break in September. The location of the hotel was fabulous right on the Douro. The building is beautiful and the interior very stylish. Staff were very welcoming and friendly and service generally excellent. Breakfast was great quality with a lot of choice. Only a few minor grumbles on our stay. The coffee, tea, water etc was not replenished properly and I had to ring several times to ask for more. It would also have been nice to have some complimentary biscuits along with the tea and coffee. The hangers kept breaking so we didn’t have enough and they weren’t replaced. The Aperol spritz ordered from the bar was the worst I’ve ever had and so expensive! Apart from that our stay was most enjoyable. Porto is a beautiful place and we very much enjoyed our time there.
View of the hotel from the river
Stayed 3 nights in Sep 2024

8/10 Good

Charles

Stayed 3 nights in Sep 2024

8/10 Good

John

Stayed 4 nights in May 2024

8/10 Good

Christy, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 4 nights in Aug 2024

10/10 Excellent

Amaryllis, Middlefield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, central to shopping, food and local artists and entertainment.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kalinka

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Pamela

Liked: Cleanliness, property conditions & facilities
The property is centrally located along the river in a very popular area, breakfast buffet was not up to expectations, room and bathroom were updated and very nice and they did have a bottle of wine for me as a VIP benefit which was very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pestana Vintage Porto
The Pestana Vintage Porto is ideally located with many of the historic sites within easy walking distance. The staff in the hotel are professional, friendly and very helpful providing a warm welcome and excellent service. Breakfast is delicious with a wide range of options and dinner in the Rib and Beef is an experience not to be missed.
Stayed 3 nights in Aug 2024

8/10 Good

noel

Liked: Cleanliness, staff & service, property conditions & facilities
Very centralized and very close to all activities. Walking distance to many historical places. Dining options is unlimited.
Stayed 3 nights in Aug 2024

10/10 Excellent

Qing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is very good, location us super convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Good breakfast buffet.
Stayed 3 nights in Aug 2024

6/10 Okay

Mohammed

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a historically protected area and you cannot bring a car. The hotel / Expedia must be very clear that having cars do not work with this hotel in summer time at least. There are two city parking lots nearby but they are full and cannot be used. We had to park 20 minutes away by car and get an Uber to go to the hotel and pay 15 Euro daily to park the car.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nikolay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river bank and great views of two bridges and across the river.
Stayed 6 nights in Aug 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, Hotel staff was amazing, view from my room was absolutely breath taking. Parking was hectic but expected when in old city..
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in perfect location! Hotel is on the Ribeira Square. There is a bar attached to the hotel with tables outside overlooking the square and the river. Our room was on the fifth floor overlooking the river, restaurants. Just perfect. It’s definitely busy area but also relaxing while you’re sitting in one of many restaurants and cafes. The views are spectacular! Stuff working at the bar was lovely, always nice and welcoming! Sitting outside the hotel was one of the highlights of our stay. I gave five stars to the stuff working the front desk, breakfast etc. Although one of the girls from the front desk could be nicer and less rude. Her attitude wasn’t good. But it didn’t spoil our stay there. I can’t wait to go back!
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay with very helpful staff. Perfectly located for activities focused around Porto tastings in the finest of vintners. Loved our stay start to finish.
Stayed 1 night in Aug 2024

10/10 Excellent

Terri, Juno Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.. we arrived and realized there was no parking at the hotel we called and a staff member meet us - Hugo and assisted us with our luggage and give excellent directions to a parking lot. Staff was very helpful and friendly.
Stayed 2 nights in Aug 2024