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Sheraton Porto Hotel & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Porto Hotel & Spa

Exterior
Indoor pool
Indoor pool
Piano bar
Junior Suite, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available

Explore the area

Map
Rua Tenente Valadim, 146, Porto, 4100-476
  • Casa da Música
    13 min walk
  • Vila Nova de Gaia
    14 min walk
  • Livraria Lello
    4 min drive
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    15 min drive

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | 55-inch Smart TV with cable channels, TV, pay films

Executive Suite, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Club Room, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite, 1 Queen Bed

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room, 2 Single Beds, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Club Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Room, 2 Single Beds, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sheraton Porto Hotel & Spa

Luxury Porto hotel in Lordelo do Ouro with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Sheraton Porto Hotel & Spa offers 266 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

This Porto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 8 treatment rooms. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Porto Hotel & Spa. During your stay, you'll be within walking distance of Casa da Música. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy a meal at the bistro or drinks at the piano bar
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, massages or detox wraps at The Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute drive from Casa da Música and 6 minutes from Ribeira Square
Sheraton Porto Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Sheraton Porto Hotel & Spa. For a fee, parking is available.

This 5-star Porto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Porto Novo – This restaurant serves breakfast and dinner.
New Yorker Restaurant – This bistro specialises in Mediterranean cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.
New Yorker Bar – On-site piano bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (EUR 25 per day)
  • Valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • New Yorker Bar
  • New Yorker Restaurant
  • Porto Novo

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 50.0 per night
  • Facilities fee: EUR 20 per person, per day and includes use of: sauna; spa tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 204

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sheraton Porto
Porto Sheraton
Sheraton Hotel Porto
Sheraton Porto
Sheraton Porto Hotel
Sheraton Porto Hotel And Spa
Sheraton Porto Hotel Porto
Sheraton Porto & Spa Porto
Sheraton Porto Hotel & Spa Hotel
Sheraton Porto Hotel & Spa Porto
Sheraton Porto Hotel & Spa Hotel Porto

Sheraton Porto Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1003 reviews" "
Rating 8 - Good. 247 out of 1003 reviews" "
Rating 6 - Okay. 56 out of 1003 reviews" "
Rating 4 - Poor. 15 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the stay. Nice hotel and room. Pool hours aren’t great and a 20 euro fee per person is overpriced.
Stayed 1 night in Aug 2024

10/10 Excellent

Dylan

Stayed 1 night in Aug 2024

8/10 Good

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great base for everything, whether you’re a walker or prefer transport links. Great hotel
Stayed 5 nights in Aug 2024

10/10 Excellent

Liaoyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Margarita, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jun 2024

6/10 Okay

Lauren

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Very comfortable hotel. Excellent breakfast. Lovely comfortable beds and very modern.
Stayed 4 nights in Jul 2024

10/10 Excellent

Moshe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st class hotel. excellent spa and gym.all hotel staff switched to provide good service
Stayed 7 nights in Jun 2024

10/10 Excellent

Alaiah, Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, modern facility. A good spread for breakfast, but only wish the restaurant staff spoke a little bit of English. The only negative about the bar was one of the worst pizza I ever ate.
Stayed 2 nights in Jun 2024

10/10 Excellent

Henry, NORTH MIAMI BEACH

Stayed 2 nights in Jun 2024

10/10 Excellent

adel

All good
Stayed 6 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Asha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer Service with neat and clean property. Closed to Shopping Mall center. Very convenient to go around using Uber or Concierge services. Will definitely recommend to anyone. Except my TV didn't work at all during my stay although I brought it to the attention of staff 3 times since the day I checked in. Each time Maintenance personnel told me that it will be fixed soon, but it never happened Staff should take care of stuff like this especially when guest is staying for 6 nights, otherwise I enjoyed my stay.
Stayed 6 nights in Jun 2024

4/10 Poor

Marie

Travelled with family
The facility and rooms were in need of a deep clean. Room was dusty, some areas unclean, the buidling and room AC do not cool well. Very hot nights... Staff did have room service touch up the bathroom after our arrival. Most staff were pleasant to interact with. Largest complaint was the heat and the room's cleanliness disrupting comfortability of the stay.
Stayed 3 nights in May 2024

10/10 Excellent

Joemon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Quieter neighborhood, city of Porto is very walkable.
Stayed 3 nights in May 2024

10/10 Excellent

Jason

Great stay, all the staff is pleasant.
Stayed 1 night in May 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Beautiful property and the staff were very accomodating with needs
Stayed 3 nights in May 2024

4/10 Poor

Igmar

Travelled with family
Disliked: Staff & service
El servicio al cliente deja mucho que desear.
Stayed 5 nights in Apr 2024