Aqua Natura Bay

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aqua Natura Bay

Deluxe Twin Room, 2 Single Beds, Terrace, Sea View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Indoor pool, outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas
Exterior
Superior Room, 2 Single Beds, Terrace, Sea View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Dining

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Bar
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
Rua Sao Joao Batista, Vila do Porto Moniz, Porto Moniz, 9270095
  • Lava Pools
    5 min walk
  • Porto Moniz Natural Pools
    8 min walk
  • Vila Baleia
    1 min walk
  • Funchal (FNC-Cristiano Ronaldo)
    58 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Twin Room, 2 Single Beds, Terrace, Sea View

  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Superior Room, 2 Single Beds, Terrace, Sea View

  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Twin Room, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Double Room, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Family Room

  • 43 sq m
  • Sleeps 3
  • 4 Single Beds and 1 Single Sofa Bed

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About this property

Aqua Natura Bay

Eco-certified hotel with full-service spa and 24-hour health club
A full-service spa, an indoor pool and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a restaurant, a 24-hour health club and a bar/lounge. Change of towels is available on request
Aqua Natura Bay offers 47 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch plasma televisions come with cable channels. Bathrooms include dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Aqua Natura Bay Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Aqua Natura Bay. During your stay, you're just a quick walk from Porto Moniz Natural Pools. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to deep-tissue massages, body scrubs or body wraps at Aqua Natura Bay Spa
  • Amenities include a front desk safe, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 5-minute walk from Lava Pools and 8 minutes on foot from Porto Moniz Natural Pools
  • Airport shuttle service available for a fee
Aqua Natura Bay offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a 24-hour health club, and a hot tub are also featured at the eco-certified Aqua Natura Bay. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Porto Moniz hotel is smoke free.

The hotel hosts a free manager's reception daily.
Aqua Natura Bay has a restaurant on site.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Minibar
  • Paper towels
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Dryer
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 2 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
Aqua Natura Bay offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Moniz Sol
Moniz Sol Hotel
Moniz Sol Hotel Porto Moniz
Moniz Sol Porto Moniz
Hotel Moniz Sol Porto Moniz, Madeira
Hotel Moniz Sol Porto Moniz
Moniz Sol
Aqua Natura Bay Hotel
Aqua Natura Bay Porto Moniz
Aqua Natura Bay Hotel Porto Moniz

Aqua Natura Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 184 out of 251 reviews" "
Rating 8 - Good. 55 out of 251 reviews" "
Rating 6 - Okay. 4 out of 251 reviews" "
Rating 4 - Poor. 4 out of 251 reviews" "
Rating 2 - Terrible. 4 out of 251 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diamantino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Idalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t be fooled by the pictures - the pool is tiny. However, it’s not needed as the natural pools (which you get a free ticket through the hotel) are an absolute highlight. The staff were wonderful and the food was decent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise!
Absolutely breathtaking! Even though our balcony faced the opposite side of the better view our view was still amazing! The location was perfect and the restaurant and gift shop next door was a nice touch! The breafast included mimosa and the staff was very nice! We will be back some day!
Stayed 2 nights in Jun 2024

8/10 Good

Flemming

Stayed 2 nights in Jul 2024

10/10 Excellent

Courtney Lynne, Lakeville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, easy to access and stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay here. Location and views are perfect. Our only complaint is not enough pool chairs/loungers by the outdoor pool. People were also saving there spots with towels but were nowhere to be seen often for hours
Stayed 2 nights in Jul 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Staff was excellent. Not too many dining options nearby so keep that in mind.
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room with balcony, pools and massages!
Beautiful entrance and smooth check in to the hotel. We wanted to quickly get out to the pools to take a dip. We dropped our things off in our room and just loved the look of the room and the fact that they had towels available in the room to use for the pools. We had great evening in the lava pools, rooftop pool and heated pool on level -1. We felt extra special and welcomed with a bottle of their blue champagne that was dropped off in our room while we were out. We had lovely massages by Leticia in the morning after a delicious breakfast provided by the hotel. Exceptional stay, thank you for a wonderful time. Wish we could have stayed longer.
Stayed 1 night in Apr 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , large rom with everything you need.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel staff were really friendly and made extra special touches as we were celebrating a special occasion. Rooms are spacious and have fantastic balconies overlooking the sea. Very clean and comfortable and lovely breakfast. The only one downside is the soundproofing is not that good so you can hear other guests however this also means you can hear the ocean which is nice. It did not affect our stay. We really enjoyed our holiday and would stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Qingbo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, with a heated indoor pool and infinity pool on the roof. Steam room, sauna and hot tub available as well. Room cleaned daily with chocolates left on the bed!
Stayed 7 nights in Feb 2024

2/10 Terrible

Stephen

Liked: Room comfort
Disliked: Staff & service
Poor hotel, overpriced services and no atmosphere
Badly organised hotel. Arrived 5:30pm and room wasn't ready. This wasn't a one off as there were 4 other couples waiting with same problem. We had to ask for things several times before anything was done. Generally staff very unenthusiastic with a few exceptions. Drinks were very highly priced compared to other places on island. Almost double in some cases. Food was average but again very expensive for quality. Bizarre and sexist artwork in toilets. I would avoid this hotel.
Artwork in men's toilet. Weird!
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Stayed 3 nights in Dec 2023

10/10 Excellent

Konstantin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay at this hotel! The facilities are robust, and the staff is incredibly friendly. The operation time for the swimming pool and sauna until 22:00 was convenient, providing a relaxing experience after a day of hiking. Overall, we really liked this hotel and would highly recommend it.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Brilliant hotel, great view, superb breakfast!
Stayed 3 nights in Nov 2023

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a stay
Such friendly and helpful staff. Really nice breakfast but elements of half board dinner let the meal down eg potato rosti turned out to be a frozen hash brown. The very cheap and nasty blue fizz that is meant as a bonus only leaves a bad taste in more ways than one. Overall a very good hotel for the money.
Ugh
Breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous views, friendly staff and hospitality. Good variety for breakfast. Can only fault not having air-conditioning around the hotel and in the bathrooms. Cleanliness could improve.
Stayed 4 nights in Oct 2023

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 couples in our group. 2 got wine and glasses, 1 did not. Both on 3rd floor. I was on 4th did not receive wine.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kelechi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a nice, affordable spa experience and close to everything that Porto Muniz has to offer.
Stayed 3 nights in Oct 2023

10/10 Excellent

Roi

Stayed 1 night in Sep 2023