Pestana Porto Santo Beach Resort & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Porto Santo Beach Resort & Spa

On the beach, sun-loungers, beach umbrellas, beach bar
Exterior
Double or Twin Room, Pool View | View from room
Garden
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Gym
  • Pool
  • Spa

Explore the area

Map
Estrada Regional 120, Sitio do Campo de Baixo, Porto Santo, 9400-242
  • Porto Santo Beach
    6 min walk
  • Pico Ana Ferreira
    18 min walk
  • Porto Santo Golfe
    3 min drive
  • Porto Santo (PXO)
    9 min drive

Room options

Suite, 2 Bedrooms

  • 48 sq m
  • Sleeps 6
  • 4 Single Beds

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Classic Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Double or Twin Room, Pool View

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Pestana Porto Santo Beach Resort & Spa

Luxury hotel on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Pestana Porto Santo Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Pestana Porto Santo Beach Resort & Spa offers 295 accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club, a sauna and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Magic Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.
During your stay at Pestana Porto Santo Beach Resort & Spa, you're just a quick walk from Porto Santo Beach. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Restaurant Mares, a buffet restaurant that serves international cuisine
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to facials, massages or body treatments at Magic Spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes on foot from Porto Santo Beach and a 3-minute drive from Porto Santo Golfe
Pestana Porto Santo Beach Resort & Spa is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Pestana Porto Santo Beach Resort & Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary children's club, a children's pool and a seasonal outdoor pool. Free self parking is available.

This 5-star Porto Santo hotel is smoke free.

Restaurant Mares – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Luigi – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
KOI – This restaurant specialises in Japanese cuisine. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar

Restaurants on site

  • KOI
  • Luigi
  • Restaurant Mares

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 28 September and 1 May.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property is professionally cleaned
Front desk staff will greet guests on arrival.
Property Registration Number 3977

We should mention

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pestana Porto Santo Beach
Pestana Porto Santo Beach Resort All Inclusive
Porto Santo Beach Resort
Pestana Porto Santo Beach Resort And Spa - All Inclusive
Pestana Resort All Inclusive
Pestana Porto Santo Beach All Inclusive
Pestana Porto Santo & Spa
Pestana Porto Santo Beach Resort & Spa Hotel
Pestana Porto Santo Beach Resort & Spa Porto Santo
Pestana Porto Santo Beach Resort Spa All Inclusive
Pestana Porto Santo Beach Resort & Spa Hotel Porto Santo

Pestana Porto Santo Beach Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 61 reviews" "
Rating 8 - Good. 10 out of 61 reviews" "
Rating 6 - Okay. 5 out of 61 reviews" "
Rating 4 - Poor. 4 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean Access and super clear water
Stayed 4 nights in Aug 2024

4/10 Poor

Nuno Miguel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and poorly maintained. The food service is terrible. The main restaurant is extremly small for all the people in the resort, so everybody is always on top of each other to try to get to the food. The birds and pidgeons walk over the food trays...just awful... You can only try one of theme restaurants and the one we tried was on the side of the main property and next to another hotel which seems to be abandoned. The building of the restaurant is also old and poorly maintained, with very limited food options. On top of all this, when we got there and went to sleep in the first night, the bed and the wall behind the bed was full with ants and other small bugs. We asked to solve this and the staff actually solved our problem quickly by changing us to another room which was much better maintained and clean. The only reason I don't rate this with only 1 star is because the staff is actually competentent. Bottom line, the value that is paid doesn't match what you get. Never staying there again
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for relax and vacation with family
Stayed 1 night in May 2023

6/10 Okay

Bruno

Travelled with family and small children
Disliked: Cleanliness
In desperate need of upgrades. Grounds need more attention to detail for 5*. Majority of room are infested with ants.

10/10 Excellent

Julian

Stayed 1 night in Oct 2021

10/10 Excellent

ThiagoSalgado, São Paulo, Brasil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Um hotel muito limpo, organizado, bem localizado e com uma ótima praia.
Stayed 1 night in Sep 2020

10/10 Excellent

Marianella, Madrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! It was nice to have access to everything I needed right at the resort. I would love to go back soon!
Stayed 7 nights in May 2019

4/10 Poor

stephen

Will never go back, good for families.
Wasn’t prepared for such a family oriented place. It was not the type of stay we were looking for. Too many lines for EVERYTHING, and screaming kids. We saw huge cockroaches near food; and probably the worst part was for an “all-inclusive resort” they charged just to use an unbrela/chair at the beach. I could go on, but I want to forget it, very disappointed!
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Excellent services and humble staff. It was my first time and just simply called in love with the hotel and surely will co e back really soon. Thank you Pestana Group Hotels team.
Stayed 2 nights in Oct 2017

10/10 Excellent

Gil, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing all inclusive resort
amazing experience in this all inclusive resort that's connected to a beautiful sandy beach. The hotel has loads of amenities to keep everyone happy. The room was clean big and well decorated. definitely recommended it.

10/10 Excellent

Bean, Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a special holiday.
This holiday was a special occasion for us as we were on "honeymoon".We thought it an idyllic setting and the 9km beach was breathtaking. The staff were very friendly and couldn't do enough to make our holiday memorable.We had champagne on ice & chocolates on our arrival & as it was my "husband's" birthday during our stay,they arranged for a birthday cake be sent to our room,all complimentary....very special touches. The food was delicious and plenty of variation. We even had a champagne breakfast one morning! We would love to go back here and would definitely recommend the hotel and The Expedia Team for their help and guidance when booking.We upgraded to a pool side balcony view and are so glad we did this .

10/10 Excellent

Gill, North Hykeham, Lincolnshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel for a relaxing break
This is the best hotel we have stayed in and was faultless.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel location on an 8km sandy beach
The hotel and its location are good,very clean ,with good overall amenities and hit the 5* rating for us.It is best suited to families with small children who are happy to spend time around the pool or on the beach as the Island is quite isolated.The bedrooms are compact but well designed -well fitted and good air con.The food range just met 5* star ----but the main dining area was undersize---there were almost always queue's for entry and the inner/enclosed area was hot and sticky,with too much cooking smell and vapour eminating from the chef manned open grill at the rear - too poorly ventilated.The house white and red wines were extremely poor quality--I'd rate at 1 euro per bottle at best(youcan buy dozens of good quality different brands in the supermarket in the town for 1 to 3 euro's ).The manager we spoke too was very dismissive about our wine concerns,didn't argue the points and simply "told us" to pay for the better wines that the hotel had available---not a 5 * provision by far----many people were leaving their glasses after 1 sip.

10/10 Excellent

Venessa, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, far from main city center
Hotel is beautiful, but pretty far from the main city center 2 miles or so. They offer a Free shuttle, but it's a first come first serve basis. There are a few restaurants that you can walk to outside of the hotel grounds, but not too many options. Overall, beach was beautiful, food was good and would go back.

8/10 Good

K, Zagreb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to rest
Hotel is located directly on super nice 9km long sand beach. Has all what person needs when going to vacation; nice pools, solid SPA and fitness and good quality food. Service is also of good quality.

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

2/10 Terrible

Daniel

Travelled with partner
Disliked: Property conditions & facilities
Die Anlage ist ganz schön. Zum Frühstück noch Essenreste auf dem Stuhl und auf dem Boden zu sehen fand ich nicht gut. Das Zimmer war total abgeranzt. Zum Beispiel Rost im Kühlschrank, Möbel abgestoßen.
Stayed 1 night in Aug 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich denke das schönste Hotel auf der Insel. Sehr schöne, weitläufige und gepflegte Hotelanlage. Das Essen war ok, man hatte auch die Möglichkeit in Themenrestaurants zu essen, das hat uns sehr gut gefallen. Zu jeder Tageszeit die Möglichkeit etwas zu essen oder zu trinken. Bilderbuchhafter Strand, tolle Insel, sehr nettes, höfliches und hilfsbereites Personal. Es war ein traumhafter Urlaub.
Stayed 7 nights in May 2024

10/10 Excellent

Glòria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feliz de haber elegido Pestana Porto Santo
un equipo humano muy bueno, animación bien, posición de hotel perfecta. Marta, la ceo, se ha portado más que bien cuando el ferri anuló nuestro tránsito al puerto, excelente trato y empatía, no sé que hubiéramos hecho sin su ayuda, ideas y opciones. De verdad que en estos momentos ves lo importante que es estar en un buen hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Senoor

Stayed 1 night in Mar 2024

4/10 Poor

Carolina

Travelled with family
Disliked: Staff & service
Stayed 9 nights in Oct 2023

10/10 Excellent

Bruna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia
Nunca estivemos num sítio tão confortável a todos os níveis. Obrigada
Stayed 1 night in Mar 2023

6/10 Okay

RAUL

Travelled with partner
Liked: Staff & service, property conditions & facilities
El hotel estaba muy bien, amplio aunque nunca había amacas disponibles ni en la piscina ni en la playa. El trato general del personal correcto y amable. Lo peor de todo para ser un cinco estrellas y cobrar el dineral que cobran, las bebidas malísimas de muy bajo nivel y en buffet corto escaso, repetitivo, ponían lo mismo todos los días comida y cena y malísima calidad. Varios días comimos fuera por este motivo aún teniendo pagada la comida. no recomendable no repetiría
Stayed 7 nights in Aug 2022