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Palazzo Marzoli Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palazzo Marzoli Resort

Bar (on property)
Exterior
View from room
Superior Room, Balcony, Sea View | Beach/ocean view
Fitness facility

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Via G.Marconi, 334, Positano, SA, 84017
  • Positano Town Hall
    2 min walk
  • Palazzo Murat
    12 min walk
  • Fornillo Beach
    13 min walk
  • Sorrento (RRO-Sorrento Heliport)
    41 min drive

Room options

View all photos for Suite, Balcony, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Suite, Balcony, Ocean View

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Private Pool, Ocean View

Suite, Private Pool, Ocean View | Premium bedding, minibar, in-room safe, individually decorated

Suite, Private Pool, Ocean View

  • 85 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Quadruple Room, Balcony, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Quadruple Room, Balcony, Ocean View

  • 75 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Superior Room, Balcony, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, Balcony, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Comfort Room, Balcony, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Comfort Room, Balcony, Ocean View

  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Exclusive Condo

Exclusive Condo | Premium bedding, minibar, in-room safe, individually decorated

Exclusive Condo

  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Executive Suite, Balcony, Ocean View

Executive Suite, Balcony, Ocean View | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, Balcony, Ocean View

  • 75 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room, Balcony, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Triple Room, Balcony, Ocean View

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

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About this property

Palazzo Marzoli Resort

Luxury Positano hotel in Upper Positano with a full-service spa
This hotel features a full-service spa, a health club and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, a free beach shuttle and a free manager's reception. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site.
Palazzo Marzoli Resort offers 10 accommodations with minibars and a safe. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Palazzo Marzoli Resort. During your stay, you're just a quick walk from Positano Town Hall. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Treat yourself to massages, body treatments or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and sailing
  • Steps from Positano Town Hall and 12 minutes on foot from Palazzo Murat
  • Free beach shuttle service
Palazzo Marzoli Resort offers its guests a full-service spa, an outdoor tennis court, and a health club. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A rooftop terrace, spa services, and a library are also featured at the luxury Palazzo Marzoli Resort. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee.

Smoking is allowed in designated areas at this 4-star Positano hotel.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 180.0 per day.
  • Cots (infant beds) are available for EUR 45.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 2)
  • Crib (infant bed) fee: EUR 45.0 per day
  • Rollaway bed fee: EUR 180.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Palazzo Marzoli Resort offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marzoli
Palazzo Marzoli
Palazzo Marzoli Positano
Palazzo Marzoli Resort
Palazzo Marzoli Resort Positano
Palazzo Marzoli Resort Hotel Positano
Palazzo Marzoli Resort Hotel
Palazzo Marzoli Resort Positano
Palazzo Marzoli Resort Hotel Positano

Palazzo Marzoli Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 91 out of 224 reviews" "
Rating 8 - Good. 51 out of 224 reviews" "
Rating 6 - Okay. 29 out of 224 reviews" "
Rating 4 - Poor. 28 out of 224 reviews" "
Rating 2 - Terrible. 25 out of 224 reviews" "

8.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel at all costs
The AC of the room was not working and the director of the property was so rude and basically told us that this is what it is and won't be able to do anything. Much better hotels around and one should not waste time and money on this property
Stayed 2 nights in Aug 2024

2/10 Terrible

Damian

Disliked: Cleanliness, staff & service, property conditions & facilities
The manager cheated on us that there is no posiibility to find a place to park in the town and the price 90 EURO PER DAY is normal practice. He said that we must pay for 5 days right now. I paid and then I found parkings with price 35 Euro per day. I took my car out of the parking but they refused to give my money back. Terrible PLACE!!!
Stayed 4 nights in Jul 2024

2/10 Terrible

Lelis

Stayed 2 nights in Jul 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from main area lots of stairs good view
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Stayed 5 nights in Jul 2024

10/10 Excellent

bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

joy

Travelled with family and small children
Liked: Staff & service
Parking cost was overly priced, 200 Euros for two nights The washroom door did not lock The bathroom stand up shower - the drainage would clog The mini fridge items overly priced- especially bottled water 5.00 Euro The hotel room was overly priced for what it offers. The location was not bad as it was beside the connivence store and walking distance to the town of Positano Staff greeted well, rooms were cleaned daily.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Stayed 3 nights in Jul 2024

2/10 Terrible

Viktor

Disliked: Cleanliness, staff & service, property conditions & facilities
The ports of electricity wouldn’t work, the beds were very uncomfortable , the a/c doesn’t work very well , Their is no sauna no gym no spa … when I looked up the property it showed that this was included .
Stayed 4 nights in Jun 2024

2/10 Terrible

Anna

Disliked: Staff & service
Very rude, and terrible service
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Stayed 2 nights in May 2024

2/10 Terrible

Raegan

Disliked: Cleanliness, staff & service, property conditions & facilities
We were disappointed in how far it was. We didn't realize the location was so far up the hill. Front desk was 24 hour service, but never once did they open up the door for us. They wanted to keep our key at the front desk and we felt very uncomfortable. Worse breakfast of our lives. Honeymoon suite was incredible though. Just very very far walk from center let alone Beach.
Stayed 3 nights in May 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not one bad thing to say about this hotel! Amazing staff, delicious complimentary breakfast (& room service), beautiful view. Will definitely return! And to top it off they had a taxi available to take us to the port at the end of our stay. Thank you for a wonderful time in Positano
Stayed 2 nights in May 2024

10/10 Excellent

Ani

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Views, the Food!
WONDERFUL stay at Palazzo Marzoli! The front desk agents were so lovely and helpful, the view was beautiful, and breakfast in the room each day was an added bonus!
Stayed 3 nights in Oct 2023

4/10 Poor

Roberto, Naples

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No tiene los servicios que dice en la página, pobre desayuno que además hay que pagar, lejos de la playa o zona central, cobra el traslado 35 euros por viaje a la playa y lo que se le ocurra por el estacionamiento del auto 70 euros por dia. Elijan cualquier otra opción mas cerca abajo. No muy buen trato del señor en recepción.
Stayed 5 nights in Oct 2023

4/10 Poor

Katherine

Liked: Cleanliness, amenities
When you arrive, use the porters to take your luggage and enjoy the 40 flights up to this roost. Views are fab, room is all you need. Reception staff is a little sketchy - immediately hit me up for cash for a “city tax” no receipt. B’fast in the room was average. Wine in the mini bar was forgettable, and when I checked out and offered to pay because the house keeping didn’t pick it up- again reception wanted another 10€ over the cost shown in the room. I declined to pay. I have had such warm hotel staff through out my travels in Europe - this was unexpected and a turn off.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us feel very welcome and made every effort to meet our requests. Room was great. Incredible views. Prompt and professional service. We enjoyed our stay.
Stayed 3 nights in Oct 2023

8/10 Good

Staci

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was pretty far from the harbor. Clean and staff was helpful. Beautiful view. Air conditioning was not working in our room
Stayed 1 night in Sep 2023

2/10 Terrible

Maria

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not get the rooms we booked. Booked two deluxe sea view rooms and received one family room, with only one bathroom to share between 4 adults. The hotel gave one of our rooms to other people. Also rooms not cleaned properly. They charged euros 240 to garage the car for two nights. Most unhappy.
Stayed 2 nights in Sep 2023

2/10 Terrible

Manraj

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Expedia Customer Support, I am writing to express my profound disappointment and frustration regarding my recent stay at the Palazzo Marzoli Resort in Positano, which I booked through Expedia. My stay at Palazzo Marzoli Resort has been far from satisfactory, and I feel compelled to share my experience with you. I have had the opportunity to stay in over a hundred hotels throughout my travels, but this one stands out as the worst in terms of service, functionality, and comfort. Upon my arrival at the hotel, I was met with a rather unsettling demand from what appeared to be the owner. He insisted that I pay the city tax in cash, and cash only, which I found to be highly unethical. In contrast, the other five hotels I stayed at during my Italy trip allowed me to settle such charges at checkout using a credit card. This demand for cash left me with a sense of discomfort and unease. The issues did not end there. Upon entering my room, it became immediately apparent that the air conditioning was barely functional. It would operate for a mere five minutes before shutting off. Given the scorching temperatures in Positano, this has made it incredibly difficult for my girlfriend and me to get a good night's sleep. Our request for a fan was met with an unhelpful response, stating that it was not possible. To make matters worse, despite the hotel being advertised as a 4-star establishment on Expedia, it does not even meet the standards of a 2-star accommodation. The mattress in
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM HOTEL
THIS PLACE IS A SCAM!! This is the worst hotel I've ever stayed in. We thought we were getting a reasonable deal on a room for a night, only to arrive and they charge an additional €150 per person to stay in the room (it was me and my boyfriend staying). And they also charge you €180 use their parking garage. ALL JUST FOR 1 NIGHT. None of which they tell you prior to booking. The staff is not helpful, pretended like they don't speak English, and would not refund us the parking garage fee when we requested to get our car out to park somewhere else instead 10 minutes later. OH and the beds are so uncomfortable... literally outdated box spring mattresses. 100% the WORST hotel and worst experience and worst management.
Stayed 1 night in Sep 2023

2/10 Terrible

Paula Karina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

4/10 Poor

Glenio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for three nights in this property but I ran into some problems first I went to consume a mini bar water and they had the nerve to charge me €6 for a small 500 ml water! second problem I asked for the taxi to transport only five minutes away and they charged me €50! I found this hotel a little exploitative due to the high cost charged and not worth the value for the property! staff and owner very rude! I never recommend!
Stayed 2 nights in Aug 2023

2/10 Terrible

Caroline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay at this hotel! They’re there to steal your money. You’ll get the worst treatment! They’ll abuse you to get more money from you. It was a horrendous experience! I don’t recommend staying at this hotel because you’ll certainly regret it.
Stayed 6 nights in Aug 2023