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The following facilities or services will be unavailable from May 1 2024 to October 31 2024 (dates subject to change):
The property is closed between 1 May and 28 September.
Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. An outdoor pool, a library, and a terrace are also featured at the business-friendly El Carmelo Mountain Lodge. The lodge can provide wedding services and tour/ticket assistance. Free self parking is available. This 3.5-star Potrerillos lodge is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
El Carmelo Mountain Lodge offers 5 accommodations, which are accessible via exterior corridors and feature fireplaces and laptop-compatible safes. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. Accommodation at this 3.5-star lodge has kitchens with stovetops, separate dining areas, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets. This Potrerillos lodge provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Smart televisions come with cable channels. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.
Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.
Recreational amenities at the lodge include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions. If driving, please contact this property in advance for more information (e.g. directions). For more details, please contact the property using the information on the booking confirmation.
El Carmelo Mountain Lodge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
