Northern Family Motel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Northern Family Motel

Basic Room | Desk, laptop workspace, iron/ironing board, free WiFi
Front of property
Exterior
Fridge, microwave, freezer
Deluxe Suite, 2 Bedrooms | Living area | 42-inch Smart TV with digital channels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
6775 State Highway 56, Potsdam, NY, 13676
  • Raquette River
    2 min drive
  • Canton-Potsdam Hospital
    3 min drive
  • St. Lawrence Health System
    3 min drive
  • Ogdensburg, NY (OGS-Ogdensburg Intl.)
    49 min drive

Room options

Double Room

  • 16 sq m
  • Sleeps 5
  • 2 Double Beds OR 2 Queen Beds

Basic Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 1 Queen Bed

Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Queen Beds

Basic Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Similar properties

About this property

Northern Family Motel

Motel in Potsdam with free parking
A picnic area, free self parking and free WiFi in public areas are available at this motel.
Northern Family Motel offers 15 air-conditioned accommodations with an iron/ironing board and free toiletries. 42-inch Smart televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Potsdam motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

During your stay at Northern Family Motel, you'll be within walking distance of Raquette River. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Just a 2-minute drive from Raquette River and a few minutes from Canton-Potsdam Hospital
  • Dogs welcome for a fee (restrictions apply)
Northern Family Motel offers its guests a picnic area. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Potsdam motel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and a first aid kit
The front desk at this property is open daily from 7 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Northern Family Motel Potsdam
Northern Family Motel
Northern Family Potsdam
Northern Family
Northern Family Hotel Potsdam
Northern Family Motel Motel
Northern Family Motel Potsdam
Northern Family Motel Motel Potsdam

Northern Family Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 235 reviews" "
Rating 8 - Good. 64 out of 235 reviews" "
Rating 6 - Okay. 26 out of 235 reviews" "
Rating 4 - Poor. 11 out of 235 reviews" "
Rating 2 - Terrible. 7 out of 235 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

PHILIP

Travelled with partner
Liked: Cleanliness, staff & service
It was a nice motel. Friendly staff and clean. Rooms were small, but can be expected.
Stayed 1 night in Aug 2024

10/10 Excellent

Derrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best in Potsdam!!! For a good price compared to other motels in the area
Stayed 1 night in Jul 2024

6/10 Okay

Stella

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Mary

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Both my son and I were bitten during the night by yellow jackets. I am allergic but had medicine. The office closes at 6 so no one to call/sleepless night-horrible experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Richard, COLCHESTER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a quick overnight for a wedding. Cozy, quiet, and out of the way in a good sense.
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good clean roadside motel
Not a bad spot. Wasn’t anything like the pictures. My room, #3 was much more worn and used than the pictures made it out to look. That was another room right after it was remodeled. It’s fair for a roadside motel. They have what appear to be nicer rooms and spots to gather.
Stayed 2 nights in Aug 2024

4/10 Poor

Jessyca

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was not like the pictures. We got in after about 20 hours of traveling and the room was disgusting. Brown spots in the ceiling, cobwebs, bugs, and a smell. The sheets, pillows, and bed had stains. The bed felt like it would struggle to hold both my husband and I. It was after their operating hours when we arrived so we couldn’t request another room. The staff was awesome though! They refunded us without any problems. They were also nice when we called to let them know we’d be there after operating hours.
Stayed 7 nights in Jul 2024

6/10 Okay

Pamala

Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and very clean. Staff was very nice and friendly. They went out of there way to make sure we were taken care of even tho we came in late
Stayed 1 night in Jul 2024

10/10 Excellent

Derrick

Stayed 1 night in Jul 2024

8/10 Good

christopher

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Viktoriya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Yurie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Check-in was confusing, no one at the office, it was closed. Instead there was an envelope taped to the door with the message that "key was on the door and checkout at 10". So I tried to contact the hotel (infos on the website & emails) and Expedia, but nothing came of it. Finally, we just checked if there's a room with the key in the doorknob, we saw there was at room #10, so we took that room; 'cause it was also raining cats & dogs. Other than that, all was okay. We dropped off the room key in the key drop box at check-out, no staff interaction. Price wise, it was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia, Tillson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very pleasant find for us, and if we are in the area again, we will definitely be back. We were in Potsdam for one night for a business deal and this place was recommended to us because it was close by. We have been doing a lot of traveling in the past 9 months and we can honestly say that this room, which has been recently renovated is much nicer than those which cost much more and are regularly rated 5 stars. Because it included a small kitchen, we were able to eat both dinner and breakfast in our room, which saved us a lot of money. The best part though was that the motel was pet friendly and had lots of mowed land for my dog and me to enjoy plus ample parking for our RV. Everyone, both staff and other guests, were friendly and the housekeeping person did a great job preparing our room for us. We are thankful for the recommendation to stay here. It turned out to be just what we needed for a very reasonable price.
Stayed 1 night in Jun 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiite friendly, and comfortable stay. Reasonably priced.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Barrington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with family and friends
The room was comfortable and clean. The staff was very friendly and accommodating. I would recommend this hotel to family and friends.
Stayed 2 nights in May 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint motel. Friendly owners and will stay again.
Stayed 2 nights in May 2024

6/10 Okay

Kim

Liked: Cleanliness
Disliked: Staff & service, amenities
Th Room was very Small, the door did not lock properly. did not lock at all. The TV remote was dead. The TV did not park properly. The staff was never around. The coffee pods were horrible. When speaking to the owners Stephanie and Eric on the phone, they were very pleasant and easy to work with, One positive about The room was that it was clean
Stayed 2 nights in May 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay in a bucolic setting, perfect for watching a total solar eclipse.
Stayed 2 nights in Apr 2024

6/10 Okay

Bernardo

Liked: Staff & service
Room had a smell even outside I don’t know if it’s the septic. Tub had rust in the drain some of the caulking was coming off. Baseboard heat was missing metal cover vents.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024