A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area and a 24-hour front desk are on-site.
Satellite televisions are provided. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Golden Tower Shopping by Fênix Hotéis, you'll be within walking distance of Serrasul Shopping. Features include free WiFi in public areas and free self-parking, plus a restaurant.
Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Amenities include meeting rooms and coffee/tea in a common area
On-site recreation includes bicycles to rent
15 minutes on foot from Serrasul Shopping
Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Pouso Alegre hotel.
On-site venue – This restaurant specialises in Brazilian cuisine and only serves lunch.
Languages
English, Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free secured, uncovered self parking on site
Food and drink
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Things to do
Bicycle rentals
Shopping centre
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
Satellite channels
More
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Recycling
Water-efficient showers
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets: BRL 63 per pet, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 26 lb per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: BRL 63 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
We should mention
At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Zii Hotel Pouso Alegre
Zii Pouso Alegre
Ibis Styles Pouso Alegre Hotel
Golden Tower Shopping
Ibis Styles Pouso Alegre
Golden Tower Shopping by Fênix Hotéis Hotel
Golden Tower Shopping by Fênix Hotéis Pouso Alegre
Golden Tower Shopping by Fênix Hotéis Hotel Pouso Alegre
Golden Tower Shopping by Fênix Hotéis Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 239 out of 377 reviews" "
10 - Excellent
239
Rating 8 - Good. 106 out of 377 reviews" "
8 - Good
106
Rating 6 - Okay. 20 out of 377 reviews" "
6 - Okay
20
Rating 4 - Poor. 6 out of 377 reviews" "
4 - Poor
6
Rating 2 - Terrible. 6 out of 377 reviews" "
2 - Terrible
6
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Marcelo
27 Aug 2024
Looks like I was in USA, with the amazing Brazilian breakfast
The Ibis hotel in Pouso Alegre is a great place to stay. It is close to the highways and the shopping center. The staff are attentive and the building is clean, modern, and has good security. There are protocols in place for a safe and virus free environment. The only reason for the 4 stars instead of 5 is because the mattress was extremely (too) firm.
Verified traveller
Stayed 1 night in Aug 2021
4/10 Poor
Alfredo
Business traveller
7 Jul 2021
Liked: Cleanliness
Disliked: Room comfort
Leve seu edredom
A cidade é muito fria e simplesmente disponibizam lençois finos nos quartos. Quando pedi algo mais quente, tive que buscar na recepção um cobertor de péssima qualidade que me fez sentir frio.
The staff were professional and efficient with the check in process. The breakfast set up great for the covid times in which we are living.
The hotel is conveniently located near the main highway and also a nice shopping mall.
One thing that could be improved would be to include face/hand towels in the rooms. To include only bath towels is awkward.
We were disappointed by the long checkout process, especially since we have stayed at this hotel many times previously. The staff was, however, very friendly. The facilities are clean and the wifi is excellent. Those who prefer firm mattresses will be extremely happy, while those who prefer a softer mattress might be disappointed. The hotel is conveniently located next to a shopping mall, which has a food court and a movie theater.
The staff was friendly and check in was fairly quick. The rooms are bright with a/c and lots of storage area. The wifi is excellent. We appreciated the option to have freshly scrambled eggs with our breakfast. Be prepared to bring your own hand or face towels and appliances that use 220 volts. The hotel is conveniently located next to a shopping center with restaurants and a movie theater. Great place to stay.
The check in process was very quick and the personnel at the counter were very friendly, as were those who took our orders for breakfast. The Zi hotel offered omelettes with a variety of ingredients to choose from, and they were delicious. The manager of the hotel room time to greet and welcome guests to the hotel. We will be back.
We enjoyed our stay. We noticed right away by the decor that it was definitely a hotel for millennials. The lighting in the rooms was great for studying. The breakfast was super as well. The internet was super. We were able to get online and work with ease. In the past we have had difficulty finding a hotel in the city with high speed internet that functioned well.
Verified traveller
8/10 Good
Flavia c paolucci
23 Sept 2024
Flavia c paolucci
Stayed 1 night in Sep 2024
6/10 Okay
Aristides
20 Sept 2024
Liked: Property conditions & facilities
No tempo em que este hotel era da Ibis , era excelente, agora deixa a desejar
Aristides
Stayed 1 night in Sep 2024
6/10 Okay
alexandre
20 Sept 2024
Disliked: Cleanliness, room comfort
Solicitado duas vezes para limpeza do quarto e nao foi feita
Banheiro otimo tamanho, ducha maravilhosa cama regular, travesseiro abaixo da media quarto bonito, tv antiga e poucos canais, local nao possui restaurante, cafe da manhã maravilhoso, entrada pelo shopping bem confuso sugestão colocar uma entrada separada apenas para hotel com identificação na portaria.