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Hotel Casa Real

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Real

Iron/ironing board, free WiFi, bed sheets
Reception
Exterior
Double Room, 1 Queen Bed | Bathroom | Shower, free toiletries, towels
View from property

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping

Explore the area

Map
Simon Bolivar 308, Col. Ricardo Flores Magon, Poza Rica, VER, 93340
  • 18 de Marzo Square
    10 min walk
  • Hospital Regional Pemex
    13 min walk
  • Armando los Tacos
    1 min walk
  • Poza Rica, Veracruz (PAZ-El Tajin National)
    27 min drive

Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets

Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Casa Real

Hotel in Poza Rica with free parking
Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are on-site.
Hotel Casa Real offers 29 air-conditioned accommodations, with free toiletries. This Poza Rica hotel provides complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Casa Real, you'll be within walking distance of 18 de Marzo Square. Free WiFi in public areas, free self-parking and dry cleaning service are available.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of 18 de Marzo Square and Hospital Regional Pemex
  • Dogs welcome for a fee (restrictions apply)
As a guest of Hotel Casa Real, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. Self parking is free.

This Poza Rica hotel is smoke free.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per day, plus a deposit of MXN 500 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 100 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Casa Real Poza Rica
Casa Real Poza Rica
Hotel Casa Real Hotel
Hotel Casa Real Poza Rica
Hotel Casa Real Hotel Poza Rica

Hotel Casa Real Reviews

Reviews

5.8
Rating 10 - Excellent. 2 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 4 out of 19 reviews" "
Rating 2 - Terrible. 4 out of 19 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Fine place for one night sleep
It was okay. The neighborhood was not the best... by far. You cannot walk outside once light has thinned down but, we used it only to sleep. We had to stop over in the town so, it was fine. Inside, the rooms and dinning rooms were very good though.
Stayed 1 night in Apr 2017

2/10 Terrible

Alfredo

Stayed 1 night in May 2024

4/10 Poor

LENNIN, Xalapa

Business traveller
Liked: Amenities
Disliked: Staff & service
Sin comentarios
Stayed 1 night in Mar 2024

6/10 Okay

?????

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. No mencionan que están ubicados en medio de una calle del mercado 2. La sabanas de ambas camas en una habitación doble estaban sucias, y tenían unos animalitos chiquitos 3. Te cobran una depósito extra por UNA 3ra TOALLA a pesar que hayas pagado hospedaje para 3 personas 4. No hicieron bien el check inn y estuvieron tocando la puerta de mi habitación muy insistente mente después de que me fui a descansar, y todo para una firma que se les olvidó pedirme, ademas en una ocasión una mujer del personal me abrió la puerta sin tocar 5. En la noche cierran el portón del estacionamiento, y para que te abran tienes que llamarles al cel y en mi caso tardaron hasta 30 minutos en abrirme 6. El internet es un problema no hay señal en las habitaciones, mi cel solo tenía señal en recepción 7. Me dieron el control de la TV sin pilas (otra vuelta a la recepcion) y la pantalla solo tiene canales locales 8. En el baño solo hay papel y jaboncito rosavenus 9. Los climas son de ventana y hacen un ruido espantoso 10. Me quedé dos noches y tres días y munca hicieron “servicio ” en la habitación. 11. “OJO” Se eleva el precio al doble en los días de cumbre Tajin 12. Para todo esto? Les recomiendo que es mucho mejor acampar: Sufres de la misma incomodidad pero sin pagar tanto.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jorge

Liked: Staff & service, property conditions & facilities
Muy buena ubicación solo un poco insegura
Stayed 1 night in Mar 2024

4/10 Poor

Ilse

Disliked: Cleanliness
El hotel estaba sucio y en una zona insegura
Stayed 1 night in Dec 2023

10/10 Excellent

José Alfredo

Stayed 1 night in Nov 2023

4/10 Poor

José Luis

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

MARCO

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
JAMAS ME ABRIERON LA PUERTA DEL HOTEL, LES MARQUE POR TELÉFONO, TOQUE EL TIMBRE, NEFASTO HOTEL!!! QUE ATIENDAN SU NEGOCIO, SINO MEJOR QUE LO DEJEN... EXPEDIA: CONSIDERO QUE NO LO RECOMIENDES...
Stayed 1 night in Nov 2019

8/10 Good

Eira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje en familia cerca de las frutas y verduras
En lo persona bien no melo esperaba pero Buenavista céntrica sales y lo primero que vez las frutas más ricas unos deliciosos mangos
Stayed 1 night in Apr 2019

2/10 Terrible

Aarón

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2018

8/10 Good

ajo

Liked: Cleanliness, staff & service, property conditions & facilities
Esta cerca del mercado y a tres cuadras del centro
Normal sin contratiempos, cerca del mercado para poder desayunar, comer o cenar si es que no quieren consumir en el hotel a tres cuadras del centro, cerca de la avenida para ir a la playa.
Stayed 4 nights in Apr 2018

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable
La habitación estuvo muy bien, todo bien en la recepción.

6/10 Okay

Verified traveller

Servicio básico y cómodo a unas cuadras del centro de la ciudad y el principal punto de convergencia de transporte público. Ideal para personas que viajan por motivos de trabajo.
Stayed 2 nights in Sep 2017

8/10 Good

Sergio Martínez, Veracruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno si no vas en familia
en términos generales estuvo muy buena la experiencia la durante mi estancia, limpio, buenas instalaciones y sobre todo ex precio
Stayed 1 night in Jun 2017

6/10 Okay

Trini, Xalapa, Ver

Liked: Staff & service
Hotel en el corazón de la zona de abastos
Muy económico y sus instalaciones están en relación a ello. Limpias y sencillas, con internet y lo necesario para descansar en un lugar amigable