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Hotel Carol

4.0 star property

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Photo gallery for Hotel Carol

Front of property – evening/night
Executive Suite | In-room safe, desk, laptop workspace, free WiFi
Executive Suite | In-room safe, desk, laptop workspace, free WiFi
Lobby sitting area
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
Kurta Konrada, 12, Prague, 19000
  • O2 Arena
    ‪11 min walk‬
  • Old Town Square
    ‪8 min drive‬
  • Prague Astronomical Clock
    ‪9 min drive‬
  • Prague (PRG-Vaclav Havel)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, free WiFi

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, free WiFi

Deluxe Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, laptop workspace, free WiFi

Executive Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, free WiFi

Executive Suite

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, free WiFi

Family Suite

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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Lobby

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (242)
The price is CHF 97
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includes taxes & fees
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About this property

Hotel Carol

Hotel with a 24-hour front desk, near O2 Arena
A restaurant, self parking and conference space are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Hotel Carol offers 67 accommodations with a safe and a hairdryer. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers.

This Prague hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Carol. During your stay, you'll be within walking distance of O2 Arena. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Jerusalem Prague
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from O2 Arena and 8 minutes from Old Town Square
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Business amenities include 2 meeting rooms and coworking spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Carol. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Prague hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Jerusalem Prague – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Czech, English, German, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (CZK 490 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CZK 375 for adults and CZK 375 for children
  • A restaurant

Restaurants on site

  • Jerusalem Prague

Things to do

  • Library
  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CZK 750 per pet, per night, plus a deposit of CZK 2500 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 375 for adults and from CZK 375 for children
  • Airport shuttle fee: CZK 850 per vehicle (maximum occupancy 4)
  • Self-parking fee: CZK 490 per day
  • Pet deposit: CZK 2500 per stay
  • Pet fee: CZK 750 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

Carol Hotel
Carol Prague
Hotel Carol
Hotel Carol Prague
Hotel Carol Hotel
Hotel Carol Prague
Hotel Carol Hotel Prague

Hotel Carol Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 274 out of 602 reviews
Rating 8 - Good. 266 out of 602 reviews
Rating 6 - Okay. 49 out of 602 reviews
Rating 4 - Poor. 8 out of 602 reviews
Rating 2 - Terrible. 5 out of 602 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and welcoming staff a comfortable hotel for a and decent breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Dmytro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great rooms, great breakfast and in a really good location for transport links
Stayed 4 nights in Oct 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Hotel Carol because it was a great location for the arena we were going to. Highly recommend the hotel. The rooms are comfortable and clean. All the staff were excellent. Breakfast is not extravagant but perfectly nice. Dinner in the restaurant was good, food service just a little slow. There are no drinks making facilities in the rooms but instant coffee and tea available in the comfortable lounge area by reception. If it is the right part of town for you, Hotel Carol is an excellent choice.
Stayed 6 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel due to excellent location to UNYP venue. The staff are extremely friendly and helpful, breakfast was lovely and evening options for dining also. Lovely hotel. We had a deluxe room with fridge, kettle and coffee machine, sofa bed. Bed was really comfortable. Would highly recommend and definitely stay there again.
Stayed 7 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking little hotel but beds a bit uncomfortable otherwise perfect for what we needed
Stayed 6 nights in Oct 2024

6/10 Okay

Jana

Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service
Sraff so friendly nothing too much trouble
Stayed 5 nights in Oct 2024

4/10 Poor

Fatih

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We didn't like cleanliness and sound isolation of the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Deepak

Stayed 3 nights in Sep 2024

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carole

Travelled with family
Excellent staff at reception …especially the dog!!….and main lady in breakfast was excellent as well
Stayed 4 nights in Sep 2024

8/10 Good

Marko

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Štefan

Travelled with family
Liked: Staff & service, amenities
Helpful staff. No air conditioning in the room. Too hot in August... If you bring your car, make sure you book it with the hotel. Don't make a same mistake like I did. It could cost you a lot leaving it out on street.
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with easy access transit
This was a nice hotel with generous sized rooms, breakfast included, onsite parking and a tasty restaurant. In spite of some confusion regarding its location, there were trams and even a subway within a 2 block radius that provided quick and easy access to everywhere. Staff were friendly and helpful, making for a very pleasant stay.
Stayed 3 nights in Aug 2024

8/10 Good

Zaneta

Stayed 1 night in Aug 2024

6/10 Okay

Cyra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was super friendly and the breakfast was good. The hotel is a bit further away from the centre, however the transport system in Prague is easily accessible and well organised. The hotel is only about 2 minutes away from a tram staion that'll take you directly into town. In terms of the property conditions and cleanliness I would have expected a bit more. The room was really hot with the A/C not working. Further, we had found an insect in our bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away From Home
Hotel Carol is a delightful European hotel. It offers comforts of home with places to sit and relax, shelves with books for guests to read, and garden courtyard, which is where smokers hang out. Others, like me, enjoyed having my afternoon tea in the garden. The hotel also houses a bar/restaurant. The restaurant (Jerusalem) offers Mediterranean fare, You won't go wrong. The staff at Hotel Carol were superb. They answered all my questions about getting around Prague, and, in short, made me feel very at home.
Stayed 8 nights in Jul 2024

6/10 Okay

Nurten, Garfield

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, property conditions & facilities
This was my third time staying here. Always had an excellent experience. Staff are fantastic and go above and beyond always. I will be back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Pedro Alberto, MB gonnet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a reslly nice place and the staff is excelent
Stayed 3 nights in May 2024

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff extremely friendly and very well versed in English. Abraham and Carel made us feel at home. Location was perfect to the O2 arena and safe area for bars and restaurants. Huge thank you for the upgraded room. We will be back for sure!!
Stayed 1 night in Apr 2024