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4.2 out of 5

"Had an excellent stay; superb hotel and staff were great " More

By a verified traveller on Mon 16 Dec 2019

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Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Carol. During your stay, you'll be within walking distance of O2 Arena. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Jerusalem Prague
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from O2 Arena and 8 minutes from Old Town Square
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee

Hotel Carol ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Carol

Everyone (8) Couples (3) Family (6) Friends (2) Other (2)
5 out of 5
Had an excellent stay; superb hotel and staff were great

Posted by on 16 Dec 2019

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4 out of 5

Nice hotel, close too the O2 Arena

We had come for a concert and wanted something close by, it was at a great location, where the metro and trams were close by. Also a big shopping mall and Dino park close by for the kids to play. Staff were very friendly and rooms were clean, food was good. Would definitely recommend.

Posted by , from Scotland on 10 May 2018

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4 out of 5

World Championship in Ice Hockey 2015

Very happy that we stayed in this hotel. Few minutes away from O2 arena where we were going every second day. Also metro station literally around the corner. Our room was very stylish and comfortable. Staff was quite helpful as well. Breakfast was quite enjoyable. This hotel gets 5 stars. Would give 5* but they didn't do my only request what was to have 2 separate beds. Unfortunately we didn't get to enjoy all the facilities what the hotel offered because we were too busy and excited to explore Prague. But definitely would suggest this hotel.

Posted by on 3 Mar 2016

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4 out of 5
Rauhallinen paikka syrjässä.kuitenkin metroaseman vieressä josta keskustaan pääsee muutamassa minuutissa.huoneen ilmanvaihto ei toimi,kassakaappi ei toiminut,kylpuhuoneen lavuaari ei toiminut kunnolla,hiusten kuivain ei toiminut,wc oli viallinen,toimi kuitenkin.pikkujuttuja jotka ei matkan viihtyvyyteen vaikuta.suosittelen

Posted by on 7 Oct 2019

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4 out of 5
Sijainti oli loistava -lähellä metroa ja ratikkaa. Lähellä kauppakeskus, josta löytyi kauppoja, joka lähtöön. Huone oli siisti, tosin pyyntöämme kylpyammeesta (toive esitetty jo huonetta varattaessa) ei voitu täyttää, vastaanottovirkailija vain pyöritteli silmiään siitä uudestaan kysyttyämme. Kun huoneesta löytyi paljon muurahaisia, emme saaneet tilanteessa edes pahoitteluita. Sanoivat vain hankkivansa myrkyttäjän paikalle, kun olemme kirjautuneet ulos.

Posted by on 13 May 2019

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4 out of 5
Das Hotel hat eine gute Ausstattung. Die Standard Zimmer sind vergleichbar wie IBIS rot. Das Badezimmer ist gross. Die Matratzen sehr gut, wir haben gut geschlafen. An der Sauberkeit kann man noch arbeiten. Wattestäbchen unter dem Bett wurden nicht entsorgt und die Flusen werden wahrscheinlich erst bei der Grundreinigung aufgefegt. Das Frühstück ist Standard. Mit dem Personal gibt es keinen Kontakt ausser beim EInchecken und beim Auscchecken. Ansonsten wäre es nett wenn die Damen beim Frühstück ein etwas weniger missmutiges Gesicht hätten, dann wäre der Start in den Tag auch freundlicher. Das ganze Hotel ist in einem noch relativ neuen Zustand, die Toiletten im Keller allerdings wohl noch aus der Zeit des Sozialismus. Hervorzuheben ist die super Nähe zum einem der großen Einkaufszentren (Ca. 300m) sowie zur Strassenbahn und zur Metro Station. Wir waren einmal eine Strassenecke weiter im Restaurant Swejk essen, das war bodenständig, preisgerecht und super. Da Restaurant und die Bar im Hotel haben wir nicht benutzt.

Posted by on 24 Apr 2019

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3 out of 5
Korrektes Preis-Leistung, Personal nett, Frühstücksangebot verbesserungsfähig, gute Verbindungen ins Zentrum

Posted by on 3 Feb 2019

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3 out of 5
Frühstückbuffet: keine grosse Auswahl. Sehr minimalistisch

Posted by on 4 Dec 2018

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5 out of 5
Das nächste mal wieder Hotel Carol! Es war super und mit der Metro ist man in 15 min im Zentrum!

Posted by on 25 Sep 2018

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3 out of 5

Dezentral mit guten Restaurants im Umkreis

Stornierung von 2 Nächten war nicht möglich. Hotel sagte dass an ebookers liegt und ebookers sagt dass es 100% am Hotel liegt. Frühstückbuffet war zum Teil leer oder es hatte keine Teller. Tische nicht abgeräumt oder nicht gedeckt. Zimmer ziemlich klein. Fön war zum Haare trocknen nicht zu gebrauchen, komplett schwach. Duschbrausekopf war defekt und das Wasser kam als sehr starken Strahl am falschen Ort raus

Posted by , from zürich on 10 May 2018

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Property Features

There's a restaurant on site. Public spaces have free WiFi. Business amenities include 2 meeting rooms and coworking spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Carol. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Prague hotel.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1993
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Prague-Liben Station (1.4 km / 0.9 mi)
  • Metro station: Divadlo Gong Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Carol offers 67 accommodations with a safe and a hairdryer. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers. This Prague hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Satellite channels
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Jerusalem Prague – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: CZK 750 per pet, per night, plus a deposit of CZK 2500 per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 375 for adults and from CZK 375 for children
  • Airport shuttle fee: CZK 850 per vehicle (maximum occupancy 4)
  • Self-parking fee: CZK 490 per day
  • Pet deposit: CZK 2500 per stay
  • Pet fee: CZK 750 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carol Hotel
  • Carol Prague
  • Hotel Carol
  • Hotel Carol Prague
  • Hotel Carol Hotel
  • Hotel Carol Prague
  • Hotel Carol Hotel Prague
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